Personal Information
Organización/Lugar de trabajo
Sydney, Australia Australia
Ocupación
Retail Strategy | End-to-End Customer Experience | Digital Strategy & Transformation | Change Management
Sector
Retail
Sitio web
www.thoughtworks.com/
Acerca de
I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth.
I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement.
I have a “hands-on” approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs.
I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...
Etiquetas
customer experience
retail
differentiation
innovation
contextual mobile
new york
online
service design
ecommerce
Ver más
Presentaciones
(2)Recomendaciones
(19)Learning and Technology: Emerging Trends to Democratise Education
CEMCA
•
Hace 10 años
How to use the ibeacon demo app
PassKit
•
Hace 9 años
Architecting an Highly Available and Scalable WordPress Site in AWS
Harish Ganesan
•
Hace 12 años
Increasing Your Business Data and Analytics Maturity
DATAVERSITY
•
Hace 9 años
Web Analytics Maturity Model
Stéphane Hamel
•
Hace 14 años
Enterprise Mobile Capability Maturity Model - Designing for a robust Digital Strategy
Nitin Gaur
•
Hace 10 años
Analytics Maturity Model
John De Goes
•
Hace 11 años
Data Governance: Keystone of Information Management Initiatives
Alan McSweeney
•
Hace 14 años
Data, Information And Knowledge Management Framework And The Data Management Book Of Knowledge (Dmbok)
Alan McSweeney
•
Hace 14 años
Review of Data Management Maturity Models
Alan McSweeney
•
Hace 10 años
Agile Enabled Product Innovation
Ben Melbourne
•
Hace 9 años
Retail management stage 2
Deepika Agrawal
•
Hace 11 años
Organizational behavior
Bhaskar Pevekar
•
Hace 11 años
The homan’s model
Jones191
•
Hace 10 años
Design Thinking For Business Strategy
Harsh Jawharkar
•
Hace 14 años
On what’s attractive in Rakuten Technology Conference 2014, English version
Rakuten Group, Inc.
•
Hace 9 años
How to be a successful agile product manager
Anupam Kundu
•
Hace 12 años
Practical Product Innovation - Sydney CTO Summit
Mike Biggs GAICD
•
Hace 9 años
Re-Imagining the Movie Theatre Experience - Kiran Reddy
Thoughtworks
•
Hace 9 años
Personal Information
Organización/Lugar de trabajo
Sydney, Australia Australia
Ocupación
Retail Strategy | End-to-End Customer Experience | Digital Strategy & Transformation | Change Management
Sector
Retail
Sitio web
www.thoughtworks.com/
Acerca de
I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth.
I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement.
I have a “hands-on” approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs.
I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...
Etiquetas
customer experience
retail
differentiation
innovation
contextual mobile
new york
online
service design
ecommerce
Ver más