Dashboard to track quality of change interventions

1. Instructions Dashboard
Dial 1 to 3
Click on buttons to navigate
Data input is done in the
"raw" data column
Weighting is outcome of
discussion and agreement
Dial 4 to 6

2. ashboard Data
Common Orientation
Ownership
Dial 1 to 3
Ability
Uniform Perception
Dial 4 to 6
Results Felt
Sustainability

3. Common Orientation Ownership
True
Unsure
5.93 Untrue 7.13

4. Menu
Ownership Ability
True True
Unsure Unsure
Untrue Untrue
8.25

5. Uniform Perception Results Felt
True
Unsure
8.25 Untrue 8.55

6. Results Felt Sustainable Change
True True
Unsure Unsure
Untrue Untrue
8.55 8.25

7. Menu

8. Questions
It has been communicated to me how the SAP R/3 installation support the strategy and goals of the bus
3 2 1
I understand how the SAP R/3 installation will enhance business success in the long term
I believe that my immediate colleagues understand how the SAP R/3 installation will enhance business
I know what the overall goals of the SAP R/3 project are
8 7 6 5 4
I understand the implications of the SAP R/3 project goals
I understand what the SAP R/3 project goals are in respect of my own role and responsibilities
I believe that my immediate colleagues understand the goals of the SAP R/3 project
I believe that my immediate colleagues understand the implications of the SAP R/3 project on their role
I am aware of who the sponsors of the SAP R/3 project is
Common Orientation
12 11 10 9
I have a clear understanding of the role and function of the sponsors
My colleagues know who the sponsors of the project is
My colleagues know what role and function of the sponsors are
I am aware of who the team members of the SAP R/3 project is
16 15 14 13
I have an understanding of the role and function of the team
My colleagues know who the team members of the project is
My colleagues know what role and function of the project team is
I am aware of the roadmap of for the project
22 21 20 19 18 17
I understand the roadmap
I receive progress feedback regarding the project
My colleagues are aware of the roadmap of for the project
My colleagues understand the roadmap
My colleagues receive progress feedback regarding the project

9. Raw Score Weight Avg
trategy and goals of the business 2 3 2.5
he long term 2 2 2 Menu
tion will enhance business success 2 2 2
3 3 3
3 3 3
nd responsibilities 3 3 3
3 3 3
AP R/3 project on their roles and responsibilities 3 3 3
2 2 2
2 2 2
2 2 2
2 2 2
2 2 2
2 2 2
2 2 2
2 2 2
1 1 1
1 1 1
1 1 1
1 1 1
1 1 1
1 1 1
43 44 43.5
1.95 1.98 1.02

10. Menu

11. Questions
I am aware of the outcomes of the SAP R/3 project
2 1
My colleagues are aware of the outcomes of the SAP R/3 project
6 5 4 3 I understand that the SAP R/3 project is aligned with the long term success of the business
My colleagues understand that the SAP R/3 project is aligned with the long term success of the business
Ownership
The link between the outcomes of the SAP R/3 project and business improvement is clear
My colleagues agree that the link between the outcomes of the SAP R/3 project and business improvem
I am enabled to influence the success of the project
8 7
My colleagues are enabled to influence the success of the project
I believe I have to take co responsibility for the success of the new system
12 11 10 9
I believe my colleagues have to take co responsibility for the success of the new system
I want to make the new system a success
My colleagues want to make the new system a success
Menu

12. Raw Score Weight Avg
2 3 2.5
2 2 2
f the business 3 3 3
erm success of the business 3 3 3
ment is clear 3 3 3
ect and business improvement is clear 3 3 3
2 2 2
2 2 2
2 2 2
2 2 2
2 2 2
2 2 2
28 29 28.5
2.33 2.38 0.63

14. Questions
I have the knowledge and skills to participate effectively in the process
6 5 4 3 2 1
My colleagues have the knowledge and skills to participate effectively in the process
The training path for gaining the new skills I require is clear
The training path for gaining the new skills I require is clear to my colleagues
I now have the required skills and knowledge to act successfully in my new role
My colleagues now have the required skills and knowledge to act successfully in their new roles
Ability

15. Raw Score Weight Avg
2 3 2.5
2 2 2
3 3 3
3 3 3
3 3 3
y in their new roles 3 3 3
16 17 16.5
Menu 2.67 2.75 0.25

16. Questions
The strategic alignment of the project is communicated to me in a consistent manner
6 5 4 3 2 1
The strategic alignment of the project is communicated to my colleagues in a consistent manner
The goals of the project is communicated to me in a consistent fashion
The goals of the project is communicated to my in a consistent fashion
What is expected of me in the project is communicated to me in a consistent fashion
What is expected of my colleagues in the project is communicated to me in a consistent fashion
Uniform Perception
Note - Explain to respondents what consistent means - there are no "mixed messages"

17. Raw Score Weight Avg
2 3 2.5
consistent manner 2 2 2
3 3 3
3 3 3
3 3 3
consistent fashion 3 3 3
16 17 16.5
Menu 2.67 2.75 0.25

18. Questions
I am aware of the potential benefits that the project will yield
10 9 8 7 6 5 4 3 2 1
My collegues are aware of the potential benefits that the project will yield
There is a clear link between the current situation and future benefits of the project
My collegues believe there is a clear link between the current situation and future benefits of the proje
I can see the benefit realization in my personal day to day work
My collegues can see the benefit realization in my personal day to day work
I can see the benefit realization in my department
My collegues can see the benefit realization in my department
I can see the benefit realization for the organization
My collegues can see the benefit realization for the organization
Results Felt
I
Note - Explain to respondents what consistent means - there are no "mixed messages"

19. Raw Score Weight Avg
2 3 2.5
2 2 2
3 3 3
uture benefits of the project 3 3 3
3 3 3
3 3 3
3 3 3
3 3 3
3 3 3
3 3 3
28 29 28.5
Menu 2.80 2.85 0.15

20. Questions
I have received adequate training to function in our new roles
6 5 4 3 2 1
My new role has been clarified following the training we have received
My colleagues have received adequate training to function in our new roles
My colleagues new roles have been clarified following the training we have received
Our training strategy ensures that we will have adequate skills to realize the benefits for the project
Our recruitment and retention strategy ensures that we will have the right people available to realize th
Sustainability
I
Note - Explain to respondents what consistent means - there are no "mixed messages"

21. Raw Score Weight Avg
2 3 2.5
2 2 2
3 3 3
3 3 3
benefits for the project 3 3 3
eople available to realize the benefits of the project 3 3 3
16 17 16.5
Menu 2.67 2.75 0.25