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Donna Mirenda, RN, MSN, PHN, CNL Fall 2016
dmirenda1@aol.com; 408-835-3390; 408-992-0540
1
Donna Mirenda, RN, MSN, CNL, PHN
1179 South Mary Avenue
Sunnyvale, CA 94087
408-835-3390; dmirenda1@aol.com
OBJECTIVE: Provide education, insight and regulatory understanding of safe patient care. Adjust
education for innovation, and outreach to the needs and capabilities of students, providers and patients,
assessing and integrating workflows into the thorough understanding of illness, health deficits, processes,
medication, or equipment. Integrate realtime changes of the healthcare delivery industry into education,
staying abreast of innovations, technologies, and strategies to meet the changing needs of the population.
STRENGTHS:
• Clinical Nurse Manager and Leader • Innovator and Team Builder
• Multidisciplinary Team Leader • Collaborative and Autonomous
• Education and Mentorship • Critical thinking and Intuitive Judgment
• Informatics and Data Analysis • Quality Initiatives driver
• Technologic and Business Acumen • Accrediting Agencies Conformance
• Project direction • Customer Service & Satisfaction
• Advanced National Certification as Clinical Nurse Leader
• Certification for Nursing Professional Development, in process
EDUCATION:
• Masters in Science in Nursing; University of San Francisco
• Associate Degree in Nursing, De Anza College
• Major in Psychology; University of California, Berkeley
• National Certification, Clinical Nurse Leader, American Association of College of Nursing
EMPLOYMENT
August 2016 – Current Stanford and Lucille Packard Hospitals
Nurse Coordinator/Navigator ACHD and Cardiology
• Provide expertise to patients, families, and collaborative Health Care Team
• Liaison to patients, physicians, in-patient staff, and others on Health Care Team
• Educator to patients and families related to pre- and post-op, post discharge, and in general daily
health care as required for their changing conditions
• Establishes, Assess, and Maintian Quality Standards
• Established e-Library to evaluate, maintain and disseminate current knowledge of research
findings, and application of research findings
• Advocate for patients with government agencies; insurance companies, and associated health
and medical teams.
• Assist staff in educating and providing patients with relevant “road maps” to coordinate their
complex and complication care plans.
Position by Contract:
Jan 2016-July 2016 Mills-Peninsula/Sutter Health Hospital
Interim position Educator, ICU/SDICU
• Educate, orient, precept new hires; new grads; travellers
• Created orientation training program; customized post assessment for needs and skills
• Collaborated on Preceptor workshops and training programs
• Mentored, recruited, educated preceptors
• Assess, certifications, and education requirements
• Conducted in-services unit and hospital-wide for staff; Nurses, CAN’s and techs
• Coordinated/balanced e-learning modules with experienced presenters
• Create education for staff based on informal surveys
• Establish, coordinate trainings and new best practice procedures in collaboration with various
service lines
• Active on Hospital Education Committee creating in-services, skills, certifications and validations
Donna Mirenda, RN, MSN, PHN, CNL Fall 2016
dmirenda1@aol.com; 408-835-3390; 408-992-0540
2
• Coordinated pilot programs for new product evaluation
• Conducted “meet the machine” and “training the trainer” programs to reach all staff
• Coordinated efforts with Department Directors and Managers in updating [policy and procedures
Oct 2015- Dec 2015 University of Phoenix, Bay Area Campuses
INTERIM position; Department Chair College of Health Professionals;
Schools of Nursing &Health Sciences Administration; Associate Professor
• Curriculum and Policy review, change, evaluation, and direction
• Faculty oversight, management, engagement
• Create, direct, encourage faculty involvement Workshop developments for outreach education
• Community outreach
• Representative to Silicon Valley Leadership Group, Health Committee, and Education Committee
2012- CURRENT University of San Francisco, California
Associate Professor Clinical Educator Masters Nursing Program
• Clinical instruction in acute care hospital settings for Masters Prepared Students
• Didactic instruction for Clinical Nurse Leader
• Business, Finance, Quality & Marketing perspective focus on leadership, policy-making, advocacy
• Assist in curriculum design and evaluation
• Presented at National Conferences in New Orleans, San Diego, Indianapolis
2012 –2015 Life Connections Health Center, Cisco Systems San Jose, CA
Clinical Nurse Manager and Marketing
• Increased Patient Satisfaction scores by 30%
• Improved employee satisfaction and engagement scores by 60%
• Manage Multidisciplinary Team integrating acute and preventative care, and proactive care
management
• Manage and Coordinate Health Center Nursing Team at local and satellite locations.
• Staff Development in identifying needs of patient population and integration of patients into Care
Team Management program, and Care Team active participation
• Collaborative direction with staff and leadership in quality studies and clinical effectiveness
initiatives designed for specific patient demographics
• Develop, and integrate new business & marketing models to expand patient base.
• Responsible for clinical and operational Education and Compliance with Regulatory Commissions,
and corporate standards.
• Direct “tele-medicine” care
• Develop and coordinate strategies with Director of Business development; Site Operations
Manager, Medical Director, and Business Intelligence and Data Integrity teams
• Direct outreach to other Health Centers for staff integration
• Quarterly analysis of Performance Goals and Action Plans
2002-2011 DeAnza College School of Nursing, Cupertino, CA
Clinical Nurse Instructor, Advanced Med-Surg
• Hospital Bedside Clinical and Pathology Instruction
• Technical skills, Critical Thinking, Clinical Judgement
• Pharmacology
2000 -2012 El Camino Hospital, Mountain View, California
Critical Care Nurse –Charge Nurse MS & Cardiovascular Intensive Care
Rapid Response and Code Leader, Stroke & ACS certifications
• Includes specialized training in Open Heart Patients; Impella, and CVVH, Code Leader, RRTs,
Stroke, and Cardiac Alerts
• Flex Nurse for CCU; ER, Telemetry, Med-Surg; Behavioral Health
(hospital expert and trouble-shooter)
Donna Mirenda, RN, MSN, PHN, CNL Fall 2016
dmirenda1@aol.com; 408-835-3390; 408-992-0540
3
1980-2000 Previous Work and Life Experience
Global High Technology Corporations Sales, Marketing & PR
Intel, ATT, CISCO, Apple, Compaq Computer
• Director & Senior Management positions
• International and Domestic Marketing & Sales
• Customer & Public Relations, Project Management;
Account Manager
• Coordinator for ISO 9000; Manufacturing Quality Initiatives
(International Organization for Standardization)
Eight Quality Management Systems Standards
Precursor to LEAN quality initiatives started in late 1980’s
Certifications and Training:
National Certification as a Clinical Nurse Leader
Government Certification as a Public Health Nurse
Coaching Training Institute: Co-Active Coaching
Certification as Condition Management Nurse, in process
Critical Care Certification, Stanford University
Stanford d.school Design Thinking workshop (by selection)
Professional Committee Experience:
Nurse Research Council; Partnership Council; RN to Pharmacy liaison;
Regional Nurse Network, Advisory Council; Change Agent Fellow through Center for Health
Professionals/UCSF, Board of Directors DeAnza School of Nursing Alumni Association.
Donna Mirenda, RN, MSN, PHN, CNL Fall 2016
dmirenda1@aol.com; 408-835-3390; 408-992-0540
4
ADDENDUM
International and Community Service:
Specialized training in Critical Care, CV and Stroke Disease, Field Work
Tsunami Disaster Relief in Indonesia with Project HOPE aboard the USNS Mercy
1 of 200 selected from over 4,000 applicants nationwide
Visit www.tsunamihope.blogspot.com
Medical Team for Knights of Malta
Association Medicale Internationale de Notre Dame de Lourdes, France
Community Speaker for Stroke Prevention and Awareness
Specialized Disaster Relief training, RN & Community Health Training
American Red Cross Disaster Relief
Medical Team for Fifty-Plus Organization
Santa Clara County Medical Reserve Corps.
Community Health Fairs
Community Stroke and Cardio Vascular Assessment Clinics
Community Flu Vaccination Clinics
Medical Crew for Susan B. Komen 3-Day Cancer Walk
Project HOPE, disaster relief; Bande Ache Indonesia
Community Activism
Silicon Valley Leadership Group: Health Committee; Education Committee
US Olympic Team; Fund Raiser for Lance Armstrong Foundation; Northern California
Multiple Sclerosis Organization; American Heart Association;
Medical Volunteer ProCycling: SF Grand Prix and Tour of California;
Medical Volunteer: Santa Clara County Emergency & Disaster Services
Volunteer Santa Clara Senior Center
Volunteer, Odyssey of the Mind, Santa Clara County division
Mentor children and teens in Critical Thinking and Challenge Resolution
Awards
Resolution from Board of Directors, El Camino Hospital,
acknowledging work in Indonesia
Letter of Commendation from John Howe, President of Project Hope
Letter of Commendation from First Lady Laura Bush
Presidential Commendation from President George W. Bush
Special invitation to the White House
Resolution from ECH Board of Directors, Nursing Research Council
Acknowledgement from US Olympic Committee
Professional Organizations:
Association of Nursing Professional Development; National Nurses in Business Association; Association of
California Nurse Leaders; Advisory Council for Regional Nurse Network; American Association of Critical
Care Nurses; Clinical Nurse Leader Association; Association Medicale Internationale de Notre Dame de
Lourdes, France; Charter member Board of Directors, DeAnza College Nursing Alumni; Doctors of Nursing
Practice; Sigma Theta Tau; International Nursing Scholastic Honor Society; Phi Theta Kappa; American
Academy of Ambulatory Care Nurses, International Nurses Association; Americas Health Insurance Plans,
AHIP
Interests:
Bicycling- biking in France’s Loire Valley; the Italian Dolomites; California Wine Country; local biking
expeditions and fund raisers throughout the Bay Area
Cooking-most exciting culinary experience was attending cooking school in Veneto, Italy

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CV 2016

  • 1. Donna Mirenda, RN, MSN, PHN, CNL Fall 2016 dmirenda1@aol.com; 408-835-3390; 408-992-0540 1 Donna Mirenda, RN, MSN, CNL, PHN 1179 South Mary Avenue Sunnyvale, CA 94087 408-835-3390; dmirenda1@aol.com OBJECTIVE: Provide education, insight and regulatory understanding of safe patient care. Adjust education for innovation, and outreach to the needs and capabilities of students, providers and patients, assessing and integrating workflows into the thorough understanding of illness, health deficits, processes, medication, or equipment. Integrate realtime changes of the healthcare delivery industry into education, staying abreast of innovations, technologies, and strategies to meet the changing needs of the population. STRENGTHS: • Clinical Nurse Manager and Leader • Innovator and Team Builder • Multidisciplinary Team Leader • Collaborative and Autonomous • Education and Mentorship • Critical thinking and Intuitive Judgment • Informatics and Data Analysis • Quality Initiatives driver • Technologic and Business Acumen • Accrediting Agencies Conformance • Project direction • Customer Service & Satisfaction • Advanced National Certification as Clinical Nurse Leader • Certification for Nursing Professional Development, in process EDUCATION: • Masters in Science in Nursing; University of San Francisco • Associate Degree in Nursing, De Anza College • Major in Psychology; University of California, Berkeley • National Certification, Clinical Nurse Leader, American Association of College of Nursing EMPLOYMENT August 2016 – Current Stanford and Lucille Packard Hospitals Nurse Coordinator/Navigator ACHD and Cardiology • Provide expertise to patients, families, and collaborative Health Care Team • Liaison to patients, physicians, in-patient staff, and others on Health Care Team • Educator to patients and families related to pre- and post-op, post discharge, and in general daily health care as required for their changing conditions • Establishes, Assess, and Maintian Quality Standards • Established e-Library to evaluate, maintain and disseminate current knowledge of research findings, and application of research findings • Advocate for patients with government agencies; insurance companies, and associated health and medical teams. • Assist staff in educating and providing patients with relevant “road maps” to coordinate their complex and complication care plans. Position by Contract: Jan 2016-July 2016 Mills-Peninsula/Sutter Health Hospital Interim position Educator, ICU/SDICU • Educate, orient, precept new hires; new grads; travellers • Created orientation training program; customized post assessment for needs and skills • Collaborated on Preceptor workshops and training programs • Mentored, recruited, educated preceptors • Assess, certifications, and education requirements • Conducted in-services unit and hospital-wide for staff; Nurses, CAN’s and techs • Coordinated/balanced e-learning modules with experienced presenters • Create education for staff based on informal surveys • Establish, coordinate trainings and new best practice procedures in collaboration with various service lines • Active on Hospital Education Committee creating in-services, skills, certifications and validations
  • 2. Donna Mirenda, RN, MSN, PHN, CNL Fall 2016 dmirenda1@aol.com; 408-835-3390; 408-992-0540 2 • Coordinated pilot programs for new product evaluation • Conducted “meet the machine” and “training the trainer” programs to reach all staff • Coordinated efforts with Department Directors and Managers in updating [policy and procedures Oct 2015- Dec 2015 University of Phoenix, Bay Area Campuses INTERIM position; Department Chair College of Health Professionals; Schools of Nursing &Health Sciences Administration; Associate Professor • Curriculum and Policy review, change, evaluation, and direction • Faculty oversight, management, engagement • Create, direct, encourage faculty involvement Workshop developments for outreach education • Community outreach • Representative to Silicon Valley Leadership Group, Health Committee, and Education Committee 2012- CURRENT University of San Francisco, California Associate Professor Clinical Educator Masters Nursing Program • Clinical instruction in acute care hospital settings for Masters Prepared Students • Didactic instruction for Clinical Nurse Leader • Business, Finance, Quality & Marketing perspective focus on leadership, policy-making, advocacy • Assist in curriculum design and evaluation • Presented at National Conferences in New Orleans, San Diego, Indianapolis 2012 –2015 Life Connections Health Center, Cisco Systems San Jose, CA Clinical Nurse Manager and Marketing • Increased Patient Satisfaction scores by 30% • Improved employee satisfaction and engagement scores by 60% • Manage Multidisciplinary Team integrating acute and preventative care, and proactive care management • Manage and Coordinate Health Center Nursing Team at local and satellite locations. • Staff Development in identifying needs of patient population and integration of patients into Care Team Management program, and Care Team active participation • Collaborative direction with staff and leadership in quality studies and clinical effectiveness initiatives designed for specific patient demographics • Develop, and integrate new business & marketing models to expand patient base. • Responsible for clinical and operational Education and Compliance with Regulatory Commissions, and corporate standards. • Direct “tele-medicine” care • Develop and coordinate strategies with Director of Business development; Site Operations Manager, Medical Director, and Business Intelligence and Data Integrity teams • Direct outreach to other Health Centers for staff integration • Quarterly analysis of Performance Goals and Action Plans 2002-2011 DeAnza College School of Nursing, Cupertino, CA Clinical Nurse Instructor, Advanced Med-Surg • Hospital Bedside Clinical and Pathology Instruction • Technical skills, Critical Thinking, Clinical Judgement • Pharmacology 2000 -2012 El Camino Hospital, Mountain View, California Critical Care Nurse –Charge Nurse MS & Cardiovascular Intensive Care Rapid Response and Code Leader, Stroke & ACS certifications • Includes specialized training in Open Heart Patients; Impella, and CVVH, Code Leader, RRTs, Stroke, and Cardiac Alerts • Flex Nurse for CCU; ER, Telemetry, Med-Surg; Behavioral Health (hospital expert and trouble-shooter)
  • 3. Donna Mirenda, RN, MSN, PHN, CNL Fall 2016 dmirenda1@aol.com; 408-835-3390; 408-992-0540 3 1980-2000 Previous Work and Life Experience Global High Technology Corporations Sales, Marketing & PR Intel, ATT, CISCO, Apple, Compaq Computer • Director & Senior Management positions • International and Domestic Marketing & Sales • Customer & Public Relations, Project Management; Account Manager • Coordinator for ISO 9000; Manufacturing Quality Initiatives (International Organization for Standardization) Eight Quality Management Systems Standards Precursor to LEAN quality initiatives started in late 1980’s Certifications and Training: National Certification as a Clinical Nurse Leader Government Certification as a Public Health Nurse Coaching Training Institute: Co-Active Coaching Certification as Condition Management Nurse, in process Critical Care Certification, Stanford University Stanford d.school Design Thinking workshop (by selection) Professional Committee Experience: Nurse Research Council; Partnership Council; RN to Pharmacy liaison; Regional Nurse Network, Advisory Council; Change Agent Fellow through Center for Health Professionals/UCSF, Board of Directors DeAnza School of Nursing Alumni Association.
  • 4. Donna Mirenda, RN, MSN, PHN, CNL Fall 2016 dmirenda1@aol.com; 408-835-3390; 408-992-0540 4 ADDENDUM International and Community Service: Specialized training in Critical Care, CV and Stroke Disease, Field Work Tsunami Disaster Relief in Indonesia with Project HOPE aboard the USNS Mercy 1 of 200 selected from over 4,000 applicants nationwide Visit www.tsunamihope.blogspot.com Medical Team for Knights of Malta Association Medicale Internationale de Notre Dame de Lourdes, France Community Speaker for Stroke Prevention and Awareness Specialized Disaster Relief training, RN & Community Health Training American Red Cross Disaster Relief Medical Team for Fifty-Plus Organization Santa Clara County Medical Reserve Corps. Community Health Fairs Community Stroke and Cardio Vascular Assessment Clinics Community Flu Vaccination Clinics Medical Crew for Susan B. Komen 3-Day Cancer Walk Project HOPE, disaster relief; Bande Ache Indonesia Community Activism Silicon Valley Leadership Group: Health Committee; Education Committee US Olympic Team; Fund Raiser for Lance Armstrong Foundation; Northern California Multiple Sclerosis Organization; American Heart Association; Medical Volunteer ProCycling: SF Grand Prix and Tour of California; Medical Volunteer: Santa Clara County Emergency & Disaster Services Volunteer Santa Clara Senior Center Volunteer, Odyssey of the Mind, Santa Clara County division Mentor children and teens in Critical Thinking and Challenge Resolution Awards Resolution from Board of Directors, El Camino Hospital, acknowledging work in Indonesia Letter of Commendation from John Howe, President of Project Hope Letter of Commendation from First Lady Laura Bush Presidential Commendation from President George W. Bush Special invitation to the White House Resolution from ECH Board of Directors, Nursing Research Council Acknowledgement from US Olympic Committee Professional Organizations: Association of Nursing Professional Development; National Nurses in Business Association; Association of California Nurse Leaders; Advisory Council for Regional Nurse Network; American Association of Critical Care Nurses; Clinical Nurse Leader Association; Association Medicale Internationale de Notre Dame de Lourdes, France; Charter member Board of Directors, DeAnza College Nursing Alumni; Doctors of Nursing Practice; Sigma Theta Tau; International Nursing Scholastic Honor Society; Phi Theta Kappa; American Academy of Ambulatory Care Nurses, International Nurses Association; Americas Health Insurance Plans, AHIP Interests: Bicycling- biking in France’s Loire Valley; the Italian Dolomites; California Wine Country; local biking expeditions and fund raisers throughout the Bay Area Cooking-most exciting culinary experience was attending cooking school in Veneto, Italy