2. This process was used to move:
◦ 100’s of Servers
◦ Over 300 Terabytes of SAN
◦ Between multiple Client Data Centers
I was the Project Manager responsible for
the SAN Team
Program was completed within Schedule
and Budget!
Overview
3. PREPARATION
60 to 0 Days prior to Forklift
Client Performs
PI TEAM backups
1. Verify Bundles
2. Provision Storage
2.a. Submit Ticket
2.b. Ticket Approved
3. Migration Tickets
3.a. Submit Migration
Ticket STORAGE TEAM
3.b. Migration Ticket 1. Verify Bundles
Approved 2. Verify Storage
2.a. Amount of SAN
2.b. How long to copy
BU PMs 2.c. Which Tool to use
1. Verify Bundles Symetrics >> Open Replicator
2. Hour by Hour Plan Clariion >> SAN Copy
2.a. Released to Storage WINTEL >> Host Copy
2.b. Expected return to client 3. Submit RFCs
3. Priority - Client requirement 3.a. RFCs Approved
4. Storage Point of Contact 4. Prepare for Migration
5. System Administrator 4.a. Create LUNs
6. Issue Resolution 4.b. Setup Copy Sessions
7. Issue Escalation 5. Prioritize Copy Sessions
8. Identify backup requirements 6. BCV Allocation
4. MIGRATION
Average Start Friday at 5:00 PM or Sooner
Sending DC - Server Loaded on Truck - Driven to Receiving DC
Platform TEAM
1. Verify Bundles
2. Flash Archive Back-up
Execute EMC Grabs
2.a. Analyse Grab Data
2.b. Plan Remediation
3. Submit RFCs
3.a. RFCs Approved
4. Perform Remediation Hands On TEAM
4.a. Re-run EMC Grabs 1. pre-forklift
checkout
2. Cold Boot
3. un-racks
4. Prepares to ship
5. Informs PM
PMs STORAGE TEAM
1. Informs Storage Team 1. Storage copy initiated
Server is Powered Down 1.a. Captures Timestamp
2. Informs Leadership 1.b. Informs PM
5. SETUP and VERIFICATION
STORAGE TEAM STORAGE TEAM STORAGE TEAM
2. Copy 3. SAN Allocated 5. SAN Issues
Completed 4. Storage is online 6. Update CMDB
2.a. Informs PM
2.b. Informs 4a. Informs PM 7. Closing RFCs
Leadership 4.b. Informs Leadership 8. Update EMC resource Sheet
Platform TEAM
5. OS Configuration
6. Power Path
Configuration
7. VERITAS Configuration Client testing & Sign-off
8. All Operational Agents
(ECC or NAVISPHERE)
9. Re-run EMC Grabs
If support is needed and there
is not an existing problem ticket,
the resolving party must create
Hands On TEAM an incident ticket and route to
1. Racks & Installs Server Support Infrastructure. In that
Data Ctr Ops ticket you should be clear what
2. post-forklift checkout
Create Ticket server you need service on,
2. Connects Network exactly what you need, and also
555-555-1212
3. Powers Up Server reference the RFC that the
4. Hands Off to Ops server work falls under
If support is needed and there is not an
PMs existing problem ticket, the resolving
party must create an incident ticket and
1. Informs Forklift Team route to Support Infrastructure. In that
2. Informs Leadership ticket you should be clear what server
3. Updates Client you need service on, exactly what you
4. Monitors progress need, and also reference the RFC that
the server work falls under
5. Manages Issues and escalations
