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BEFS Annual Congress: Linlithgow
2o November 2010
•Definitions & Context
•TCR Regeneration Research: Economic Drivers
•Small Towns: Response to Challenges
   •   Retail business
   •   Culture & creative industries
   •   Place & local property owners
   •   Marketing
•Conclusions: Way Forward
Projects
•Northern Ireland: DSD
•N England: RDAs Market Town Initiatives
•Scotland: Town Centre Regeneration Research
Skills
•Land use & urban design: place intervention
    • spatial strategies
    • development frameworks
    • master plans
•Local economic development
•Involvement & delivery
DEFINITIONS & CONTEXT
 Predominant: only 25 more than 30,000 pop
 SG Urban Rural Classification (6):
  - large urban: 39.1%/ 60.9% by population
  - 0ther urban: 3o.4%
  - accessible small towns: 8.7%
  - remote small rural: 3.7%
  - accessible rural: 11.6%
  - remote rural: 6.5%
 SRUC vulnerability index (2011-12 data)
      - unemployment, out-migration, decline in services
Small Towns: Distinctive Places:
  Scale & Function




  Region   Whole settlement   Town centre   Block   Plot

•Economic: business not just retail
•Community: civic
•Place: buildings & space
TCR RESEARCH: KEY FINDINGS

• Complex concept: multi-dimensional issues
• ‘Whole town’: rather than focus just on physical
• Town centre: scale distinctiveness: context
• Partnership: vision: strategy: action plan
• Partnership is not an outcome:
     - need effective coordinated delivery
• Small/medium business: limited data
• Community ownership of assets
• Improving TCR project planning
• Improving: TC health checks
• Applying Theories of Change
SMALL TOWNS AS ECONOMIC
DRIVERS
 Local service centres: hinterland e.g. health care
 Jobs: independent businesses
 Infrastructure: assets /liabilities & investment
 Community capital: relationships & networks
 Broadband infrastructure: connected
 Enterprise: growth & start ups
 Visitor economy
•Demographic & social change
•Economic recovery: consumer confidence & demand
•Technology: internet & e-commerce
•Niche consumer markets
•Changing expectations & service quality
•Climate change: low carbon economy
•Knowledge based economy
    - new skills & aptitudes
    -lifestyle: social media
•UK ‘big four’: 76.4% grocery shopping:
    - one stop: consumer choice?
•What kind of town?
•Vision: strategy: action plan
•Integrated whole town strategy: more than High Street
•Coordinated delivery: town & wider area
•Three sectors involved: ‘town team’: one voice
•Coordinator & facilitator: agitator

•Target small independent business: negative on retail & apathy

•Affordable housing
•More than just investment in public realm/buildings

•Stimulate confidence: compelling economic case
STRATEGY STRUCTURE &
COMPONENTS

                                 Town Vision

               Community             Place          Economy


   Place Making:
 Buildings & Sites                                  Marketing & Branding



    Environmental
Improvements: ‘Glue’                               Visitor Destination
                                                  Improvements ‘Magnets’

         Enterprise & Business
              Development
                                    Parking &
                                  Accessibility
RETAIL BUSINESS INITIATIVES

   Retailers struggling: apathy & poor perception
   Limited data: e.g. Local Data Company
   Targeted ‘internal’ support:
         - workshops/events & advisor support
         - customer service & merchandising: ILA
         - e-commerce
         - social media: ‘communities of interest’
   Shared town centre marketing: involve PLCs
   Events based marketing:   public realm
   Interest in: independent specialist consultation:
          - Master Classes
    - Shop Doctor: Dumfries
    - 1-1 Retail Business Support: Scottish Borders
   Enterprise & Start Ups:
          - ‘Retail Rocks’: Aberdeen/Torry
    -   Retail Incubators
•   History & cultural heritage
•   ‘Making’ facilities & commercial outlets
•   Pilot incubator
•   Active creative networks
•   Community ownership & ‘community anchors’
•   Cultural industries & arts crafts: visitor economy
•   Events & festivals
•   Visitor packages: ‘Hand Made Holidays’
•Distinctive & diverse: authentic ‘spirit of place’
•Mixed use: vertical & horizontal
•Town Centre Living: affordable ‘hidden homes’
•Townscape Heritage Initiative/HLF: end use enterprise
•Business Premises Renovation Allowance: tax incentives
•Shop fronts design: business development

•Enterprise hubs & incubators
SMALL TOWNS & LOCAL OWNERS
 Local owners & landlords: attitudes & upward rent reviews
 Part of the solution: ‘distressed property’
 Simplified leases: RICS leasing code
 Tax relief on capital spend
 Benefits to owners
      - Income stream: rented property
      - Safeguarding capital asset
      - Reduced Council tax & business rates
      - Occupier responsibilities
•Regeneration through re-branding: themes
•Internet: effective web sites
•Engage VistScotland & Creative Scotland
•Family friendly guide: directory
•Local food sourcing & marketing
•Orientation & navigation: interpretation
•SG: National Review of Town Centres 3/4: test new initiatives?
•Whole town/integrated strategies & action plans
•Proactive & locally driven: one voice
•Focus small independent business &   local owners
•Improve project planning: short/medium term outcomes
•Town facilitator/agitator
www.douglaswheelerassociates.com

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Befs dwa fin 201112

  • 1. BEFS Annual Congress: Linlithgow 2o November 2010
  • 2. •Definitions & Context •TCR Regeneration Research: Economic Drivers •Small Towns: Response to Challenges • Retail business • Culture & creative industries • Place & local property owners • Marketing •Conclusions: Way Forward
  • 3. Projects •Northern Ireland: DSD •N England: RDAs Market Town Initiatives •Scotland: Town Centre Regeneration Research Skills •Land use & urban design: place intervention • spatial strategies • development frameworks • master plans •Local economic development •Involvement & delivery
  • 4. DEFINITIONS & CONTEXT  Predominant: only 25 more than 30,000 pop  SG Urban Rural Classification (6): - large urban: 39.1%/ 60.9% by population - 0ther urban: 3o.4% - accessible small towns: 8.7% - remote small rural: 3.7% - accessible rural: 11.6% - remote rural: 6.5%  SRUC vulnerability index (2011-12 data) - unemployment, out-migration, decline in services
  • 5. Small Towns: Distinctive Places: Scale & Function Region Whole settlement Town centre Block Plot •Economic: business not just retail •Community: civic •Place: buildings & space
  • 6. TCR RESEARCH: KEY FINDINGS • Complex concept: multi-dimensional issues • ‘Whole town’: rather than focus just on physical • Town centre: scale distinctiveness: context • Partnership: vision: strategy: action plan • Partnership is not an outcome: - need effective coordinated delivery • Small/medium business: limited data • Community ownership of assets • Improving TCR project planning • Improving: TC health checks • Applying Theories of Change
  • 7. SMALL TOWNS AS ECONOMIC DRIVERS  Local service centres: hinterland e.g. health care  Jobs: independent businesses  Infrastructure: assets /liabilities & investment  Community capital: relationships & networks  Broadband infrastructure: connected  Enterprise: growth & start ups  Visitor economy
  • 8. •Demographic & social change •Economic recovery: consumer confidence & demand •Technology: internet & e-commerce •Niche consumer markets •Changing expectations & service quality •Climate change: low carbon economy •Knowledge based economy - new skills & aptitudes -lifestyle: social media •UK ‘big four’: 76.4% grocery shopping: - one stop: consumer choice?
  • 9. •What kind of town? •Vision: strategy: action plan •Integrated whole town strategy: more than High Street •Coordinated delivery: town & wider area •Three sectors involved: ‘town team’: one voice •Coordinator & facilitator: agitator •Target small independent business: negative on retail & apathy •Affordable housing •More than just investment in public realm/buildings •Stimulate confidence: compelling economic case
  • 10. STRATEGY STRUCTURE & COMPONENTS Town Vision Community Place Economy Place Making: Buildings & Sites Marketing & Branding Environmental Improvements: ‘Glue’ Visitor Destination Improvements ‘Magnets’ Enterprise & Business Development Parking & Accessibility
  • 11. RETAIL BUSINESS INITIATIVES  Retailers struggling: apathy & poor perception  Limited data: e.g. Local Data Company  Targeted ‘internal’ support: - workshops/events & advisor support - customer service & merchandising: ILA - e-commerce - social media: ‘communities of interest’  Shared town centre marketing: involve PLCs  Events based marketing: public realm  Interest in: independent specialist consultation: - Master Classes - Shop Doctor: Dumfries - 1-1 Retail Business Support: Scottish Borders  Enterprise & Start Ups: - ‘Retail Rocks’: Aberdeen/Torry - Retail Incubators
  • 12. History & cultural heritage • ‘Making’ facilities & commercial outlets • Pilot incubator • Active creative networks • Community ownership & ‘community anchors’ • Cultural industries & arts crafts: visitor economy • Events & festivals • Visitor packages: ‘Hand Made Holidays’
  • 13. •Distinctive & diverse: authentic ‘spirit of place’ •Mixed use: vertical & horizontal •Town Centre Living: affordable ‘hidden homes’ •Townscape Heritage Initiative/HLF: end use enterprise •Business Premises Renovation Allowance: tax incentives •Shop fronts design: business development •Enterprise hubs & incubators
  • 14. SMALL TOWNS & LOCAL OWNERS  Local owners & landlords: attitudes & upward rent reviews  Part of the solution: ‘distressed property’  Simplified leases: RICS leasing code  Tax relief on capital spend  Benefits to owners - Income stream: rented property - Safeguarding capital asset - Reduced Council tax & business rates - Occupier responsibilities
  • 15. •Regeneration through re-branding: themes •Internet: effective web sites •Engage VistScotland & Creative Scotland •Family friendly guide: directory •Local food sourcing & marketing •Orientation & navigation: interpretation
  • 16. •SG: National Review of Town Centres 3/4: test new initiatives? •Whole town/integrated strategies & action plans •Proactive & locally driven: one voice •Focus small independent business & local owners •Improve project planning: short/medium term outcomes •Town facilitator/agitator