SlideShare una empresa de Scribd logo
1 de 16
Using Better Conversations To
 Improve The Way We Work
                 For




       Facilitated By Doug Shaw
Why are we here?
To help each other see the bigger
picture
To join the dots – and get to know
one another better
To share experiences, opportunities
and frustrations
To improve the way we work
The inevitability of networking.
Flick the switch. A lightbulb moment for some…
…a completely different experience for others
For today to work we need to:
Create the right environment
Encourage each other
  ANY
Take courage
Take part


QUESTIONS
Awkward silences will be replaced
by your conversations and if
something doesn’t work for you –

    ?
tell us. Not tomorrow but now, in
the moment. Today is adaptable and
unbreakable. And it is for you.
Your call.
You decide what’s important for you to talk about.
We will simply facilitate your conversation and help you record it.
I’m too busy to do this face to face?
What’s wrong with email?
Time is precious:
We’ll keep an eye on it for you
          so you don’t have to
Talking
Listening
Thinking
Doing




Integral to
problem
solving and key
to a healthy
relationship
Strong teams balance:
Asking questions and voicing opinions
Thinking externally and thinking internally
Strong teams:
Express at least three times as much positive sentiment as negative
Bring your true voice
to the table
Rules?
1 – Use your best judgement
2 – There will be no other rules
Room to Roam




Switch tables often
Let your self wander
Let your mind wander
Be open to the possibilities
We hope you’ll enjoy trying something different as much as we do




                    And remember…You can only grow if you are willing to
                         feel uncomfortable when you try something new
Contact:

         doug.shaw@wgalimited.com
                +447736 518066
                      Web:
http://stopdoingdumbthingstocustomers.com
                    LinkedIn
        uk.linkedin.com/in/dougshaw1
                   Facebook
    http://www.facebook.com/shawdoug
                     Twitter
        http://twitter.com/dougshaw1

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Improving The Way We Work

  • 1. Using Better Conversations To Improve The Way We Work For Facilitated By Doug Shaw
  • 2. Why are we here? To help each other see the bigger picture To join the dots – and get to know one another better To share experiences, opportunities and frustrations To improve the way we work
  • 3. The inevitability of networking. Flick the switch. A lightbulb moment for some…
  • 4. …a completely different experience for others
  • 5. For today to work we need to: Create the right environment Encourage each other ANY Take courage Take part QUESTIONS Awkward silences will be replaced by your conversations and if something doesn’t work for you – ? tell us. Not tomorrow but now, in the moment. Today is adaptable and unbreakable. And it is for you.
  • 6. Your call. You decide what’s important for you to talk about. We will simply facilitate your conversation and help you record it.
  • 7. I’m too busy to do this face to face? What’s wrong with email?
  • 8. Time is precious: We’ll keep an eye on it for you so you don’t have to
  • 10. Strong teams balance: Asking questions and voicing opinions Thinking externally and thinking internally
  • 11. Strong teams: Express at least three times as much positive sentiment as negative
  • 12. Bring your true voice to the table
  • 13. Rules? 1 – Use your best judgement 2 – There will be no other rules
  • 14. Room to Roam Switch tables often Let your self wander Let your mind wander Be open to the possibilities
  • 15. We hope you’ll enjoy trying something different as much as we do And remember…You can only grow if you are willing to feel uncomfortable when you try something new
  • 16. Contact: doug.shaw@wgalimited.com +447736 518066 Web: http://stopdoingdumbthingstocustomers.com LinkedIn uk.linkedin.com/in/dougshaw1 Facebook http://www.facebook.com/shawdoug Twitter http://twitter.com/dougshaw1

Notas del editor

  1. http://www.flickr.com/photos/wingsofahero/3374370563/Why are we here?
  2. Networking – throw the switch, for some a light bulb
  3. For others - this
  4. Often in an audience environment we get the dreaded any questions and what follows is silence
  5. Here we are sitting with each other – what are we going to do?
  6. http://www.flickr.com/photos/tonivc/2283676770/
  7. http://www.flickr.com/photos/highersights/6231641551/Talking – Listening – Thinking – Doing, integral to problem solving and key to a healthy relationship. And often answers lie deep in conversations.
  8. http://www.flickr.com/photos/67342267@N00/3202601207/Inquiry – AdvocacyInternal - External
  9. Another important point on authenticity is the trust it can help build when your words and actions are aligned. Very simply, where what you say and what you do overlap, you get trust. And that’s cool. Where they don’t, you get trouble. And that’s what you deserve.
  10. http://www.flickr.com/photos/lyngraft/5874905800/