1. ENGLISH 103
Lecture 1

2. “No man is
an island…”

4. COMMUNICATION
• Late 14c , from Old French
“comunicacion”
• From Latin “communicationem”
• From Latin “communicare” which means
to share, to divide out
, communicate, impart, inform, join, unit
e, participate in
• From Latin “communis” which means
common

5. COMMUNICATION
• Transmission of thoughts from one mind
to another
• An essential function of civilization
• Process of mutual interaction of people
through sensory stimuli – anything that
brings about a response in the nervous
system, the sensory system or the
feelings of a person

6. ORAL COMMUNICATION
• Sound representation of a
language
• Consists of the speaking and
listening processes

7. LANGUAGE
• Man’s most effective medium of
communication
• Allows people to communicate
their ideas

8. PROCESS OF ORAL COMMUNICATION

9. ELEMENTS OF COMMUNICATION
• Sender
• message
• Receiver
• feedback

10. PROBLEMS RELATED
TO COMMUNICATION

11. Wrong words

13. BAD Interpersonal
relationships

14. LOW Self-esteem

15. Misconception of messages

16. Loss of words

17. Limited ideas

19. Family problems

20. Analysis of issues

21. Angry “Boss”

22. Professional failure

24. Correctness
Courtesy Clarity
Concreteness Conciseness
Consideration Completeness

25. 1. Correctness
Use the right level of language
Correct use of grammar, spelling and
punctuation
Accuracy in stating facts and figures
Correctness in message helps in
building confidence.

26. 2. Clarity
demands the use of simple
language and easy sentence structure in
composing the message
Clarity makes comprehension easier.

27. 3. Conciseness
saves time of both the sender and the
receiver
can be achieved by avoiding wordy
expressions and repetition
Using brief and to the point sentences
Conciseness saves time.

28. WORDY CONCISE
Due to the fact that because
In due course soon
At this time now
Few in number few
On a weekly basis weekly
In spite of the fact that although
Until such time as until
Meet together meet

29. 4. Completeness
The message must bear all the necessary
information to bring the response you
desire.
answer all the questions
go for extra details if needed
Completeness brings the desired response.

30. 5. Consideration
demands to put oneself in the place of
receiver while composing a message
emphasizes positive pleasant facts, visualizing
reader’s problems, desires, emotions and his
response
Consideration means understanding of human
nature.

31. NEGATIVE TRANSFORMS INTO
EMOTION/
EXPRESSION
Anxious A little concerned
Confused curious
Destroyed Set back
Stressed busy
Lost searching

32. NEGATIVE TRANSFORMS INTO
EMOTION/
EXPRESSION
I hate I prefer
Insulted misunderstood
Painful uncomfortable
Disgusted surprised
Failure learning

33. GOOD WORD GREAT WORD
Attractive gorgeous
Fortunate blessed
Smart gifted
Curious fascinated
Confident unstoppable

34. 6. Concreteness
Being definite, vivid and specific
rather than vague, obscure and
general
Putting action into the verbs
Concreteness reinforces confidence.

35. 7. Courtesy
not only thinking about receiver but also
valuing his feelings
using polite words and gestures, being
appreciative, thoughtful, tactful, and showing
respect to the receiver
build goodwill
Courtesy strengthen relations.

36. COMMUNICATION
PSYCHOLOGY:
Understanding human
behavior through
communication

37. Than
k
you!