Resiliency - The ability to bounce back after disappointment or set backs, to be adaptable and flexible and to renew your sense of vitality.

1. CHANGE MASTERY
AT WORK
…The Art of Resiliency

2. Dr. Maynard Brusman
Consulting Psychologist &
Executive Coach
We help companies assess, select, coach, and
retain emotionally intelligent leaders

3. QUOTE
Change comes as an enemy only to
those who have lost the art of
accepting it as a friend
- Tagore

4. THE FORCES THAT
CREATE CHANGE
l Change today happens rapidly
l Ongoing ambiguity and uncertainty
l Continual whitewater
l Being aware of the forces shaping the new
workplace
l Changes at Fenwick and West

5. CHANGE AT WORK
EXERCISE
l Dangers and Opportunities

6. STAGES OF TRANSITION
l Denial – “This can’t be happening”
l Resistance – Anger, Loss, Blaming
l Exploration – Seeing Possibilities
l Commitment – Focus, Vision, Action

7. RESILIENCE
l The ability to bounce back after
disappointment or set backs, to be
adaptable and flexible and to renew your
sense of vitality.

8. CHANGE RESILIENCY
SURVEY
l Find out how resilient you are.

9. Change Resiliency 9 C’s
l Control
l Connection
l Commitment
l Confidence
l Creativity
l Competence
l Compassion
l Communication
l Collaboration

10. CHANGE MASTERY TIPS
l Life is a series of transitions
l Change is easier to deal with when you
know what to expect
l Shift beliefs in line with reality
l People need to communicate their feelings
l Get resistance to change out in the open

11. CHANGE MASTERY TIPS
l Who are you – values, mission and vision
l Empower and self-manage…create You,
Inc.
l Develop skills in goal-setting, getting
support, recognizing opportunities, creating
action plans
l Focus on competencies, personal strengths,
and resources

12. CHANGE MASTERY TIPS
l A sense of humor reduces job stress
l See change as a challenge or an
opportunity
l Develop an optimistic attitude

13. QUOTE
No matter how overwhelming
change may feel…it cannot
compare to the incredible power
and resilience of the human spirit

14. SOCIAL MEDIA
l Connect with me on these Social Media sites.
http://twitter.com/drbrusman
http://www.facebook.com/maynardbrusman
http://www.linkedin.com/in/maynardbrusman
http://www.youtube.com/user/maynardbrusman

15. Dr. Maynard Brusman
Consulting Psychologist & Executive Coach
Working Resources
P .O. Box 471525 San Francisco, California 94147
Tel: 415-546-1252
E-mail: mbrusman@workingresources.com
Web Site: http://www.workingresources.com
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