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Dreamforce '06 Keynote: Part 1
1. Welcome to The End of Software Marc Benioff Chairman & CEO, salesforce.com
2. Safe Harbor Statement Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our quarterly report on Form 10-Q filed on August 19, 2005 and in other filings with the Securities and Exchange Commission. These documents are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
6. Everything is Going On-Demand! Office Word Spreadsheets Graphics www.google.com /hosted http://smallbusiness.yahoo.com/email/ www.zimbra.com many others… www.writely.com www.writeboard.com www.inetword.com many others… www.numsum.com www.irows.com many others… www.pxn8.com www.pixoh.com many others… Database Document Mgmt Contacts Project Mgmt. www.dabbledb.com www.Lazybase.com www.quickbase.com many others… www.buildonline.com www.blinksale.com many others… www.linkedin.com www.plaxo.com many others… www.basecamp.com www.jot.com www.dreamfactory.com many others…
7. Multi-Tenancy Makes The Business Web Possible, Just As it Makes the Consumer Web Possible Faster Innovation Economies of Scale Scalability Automatic Upgrades vs.
28. Marketing from Word-to-Close on The Business Web Place Your Ad Here! Advertise online Track the leads in Salesforce.com www.your-company.com
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31. How Many Separate Customer Databases In Your Organization? Project Management Customer Service Product Development Help Desk Sales Billing & Contracts
32. Fully Integrated CRM Across Every Customer Touch Point Consolidate Customer Databases Complete Case & Solution Management 360 Degree View Personalized Service, On-Demand
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34. Call Center Edition–On-Demand for Every Agent Fully Featured Softphone Integrated Screen Pop Technology CTI with Every Major Telephony Vendor
35. Call Center Edition Global Solution Management Approvals & Workflow Extended Case Management
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37. How do I make my partners as successful as my direct sales force? Distributors Partners Resellers Agents Integrators VARs Contractors Allies Collaborators Associates Outsourcers Associates Consultants
38. P artner R elationship M anagement Your Success + = All Your Partners Your Salesforce
39. Accountability for Every Partner Lead 1. Assign 2. Monitor 3. Reassign No Action? Partner Lead Management
40. The First On-Demand Portal Integrated PRM and SFA Point & click custom portals Manage all your channels & partners Visibility into lead status and pipelines
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42. Limited Time Offer: Buy Two Partner Edition Licenses, Get a Third One Free ! Offer Expires 10/31/06
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44. Not Just Our Applications… Your Applications! Employee Training Recruiting Project Management Media Tracking Customer Connection Finance
55. And You’ve Responded as Customers, Developers and ISVs! 20,000+ Customer Installs 400+ Applications Available 20,000+ Developers 150,000+ Test Drives
56. Entire ISV Businesses are Being Built on the AppExchange Over $115M Raised by Eleven AppExchange Companies
57. AppExchange is Now Itself One of the Largest On-Demand Companies 7,400+ AppExchange Customers from 57 Countries … and Growing 7400 7106 6752 6327 6012 5691 5233 4959 4666 4262 4002 3655 3212 2995 2525 2267 2001 1638 1339 1089 0721 0496 0173 0060 0013 0000