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Wielding Workflow Varadarajan Rajaram, Salesforce.com Track: Advanced AppExchange Developers
Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Definition ,[object Object]
Current Workflow Capabilities (Pre Winter ’07) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Winter ’07 Workflow Capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Winter ’07 Workflow Capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Winter ’07 Workflow
Field Update Action ,[object Object]
Outbound Message Action ,[object Object],[object Object],[object Object]
Other Workflow Enhancements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approval Process Automation ,[object Object],[object Object],[object Object],[object Object]
Approvals Demo PTO Request
Sample Approval Process
Anatomy of an Approval Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Anatomy of an Approval Process ,[object Object],[object Object],[object Object],[object Object]
Anatomy of an Approval Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Anatomy of an Approval Process ,[object Object],[object Object],[object Object],[object Object]
Anatomy of an Approval Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
PTO Request – The Finished Product
Summary of Key Features ,[object Object],[object Object],[object Object]
Varadarajan Rajaram Sr. Product Manager QUESTION & ANSWER Salesforce.com Steve Tamm Technical Architect Salesforce.com
Approvals API ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approvals API ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approvals API - ProcessRequest Name Type Description objectId ID For submitting an item for Approval, can be the ID of any record with approval processes defined.  workitemId ID For submitting an item for processing after approval, the Id of the ProcessInstanceWorkitem. action String For approving or rejecting a workitem for processing, a string representing the kind of action to take: Approve, Reject, or Remove. nextActorIds String[] If the approval request requires the user to select the approver, specify the user ID of the next approver here comments String Any comments to be stored with the approval action in the approval history
Approvals API – ProcessResult Name Type Description entityId ID Object being processed Errors Error[] Set of errors instanceId ID The ID of the ProcessInstance InstanceStatus String The status of the current process instance: “Approved,” “Rejected,” “Removed,” “Started,” or “Pending” newWorkitemIds ID[] The IDs of the newly created approval requests, if any Success boolean “ True” if the approval completed successfully
Sample Code public ProcessResult[] doProcessSample(String comments, String id, String[] approverIds) throws ApiFault {          ProcessResult[] processResults;          ProcessSubmitRequest request = new ProcessSubmitRequest();          request.setComments(comments);          request.setNextApproverIds(approverIds);          request.setObjectId(id);          try {              PartnerConnection connection = Connector.newConnection(xconfig);              //calling process on the approval submission              processResults = connection.process(new ProcessSubmitRequest[]{request});              for (ProcessResult processResult : processResults) {                      if(processResult.getSuccess()){                          if(xconfig.isTraceMessage()){                              log.debug("Approval submitted for: " + id + ", approverIds: " + approverIds.toString() + " successful.");                              log.debug("Process Instance Status: " + processResult.getInstanceStatus());                          }                      } else{                          log.error("Approval submitted for: " + id + ", approverIds: " + approverIds.toString() + " FAILED.");                          log.error("ERRORS: " + processResult.getErrors().toString());                      }              }          } catch (ConnectionException ce) {              ApiFault fault = getApiFault(ce);              ce.printStackTrace();              throw fault;          }          return processResults;      }
Additional Resources ,[object Object],[object Object],[object Object],[object Object],[object Object]
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to  26335 In the message body:   Session 239, ####   For example, “ Session 123, 5555 ” Session ID:  239 Session ID # Scores for 4 categories SMS Voting powered by:

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Wielding Workflow

  • 1. Wielding Workflow Varadarajan Rajaram, Salesforce.com Track: Advanced AppExchange Developers
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  • 20. PTO Request – The Finished Product
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  • 22. Varadarajan Rajaram Sr. Product Manager QUESTION & ANSWER Salesforce.com Steve Tamm Technical Architect Salesforce.com
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  • 25. Approvals API - ProcessRequest Name Type Description objectId ID For submitting an item for Approval, can be the ID of any record with approval processes defined. workitemId ID For submitting an item for processing after approval, the Id of the ProcessInstanceWorkitem. action String For approving or rejecting a workitem for processing, a string representing the kind of action to take: Approve, Reject, or Remove. nextActorIds String[] If the approval request requires the user to select the approver, specify the user ID of the next approver here comments String Any comments to be stored with the approval action in the approval history
  • 26. Approvals API – ProcessResult Name Type Description entityId ID Object being processed Errors Error[] Set of errors instanceId ID The ID of the ProcessInstance InstanceStatus String The status of the current process instance: “Approved,” “Rejected,” “Removed,” “Started,” or “Pending” newWorkitemIds ID[] The IDs of the newly created approval requests, if any Success boolean “ True” if the approval completed successfully
  • 27. Sample Code public ProcessResult[] doProcessSample(String comments, String id, String[] approverIds) throws ApiFault {         ProcessResult[] processResults;         ProcessSubmitRequest request = new ProcessSubmitRequest();         request.setComments(comments);         request.setNextApproverIds(approverIds);         request.setObjectId(id);         try {             PartnerConnection connection = Connector.newConnection(xconfig);             //calling process on the approval submission             processResults = connection.process(new ProcessSubmitRequest[]{request});             for (ProcessResult processResult : processResults) {                     if(processResult.getSuccess()){                         if(xconfig.isTraceMessage()){                             log.debug("Approval submitted for: " + id + ", approverIds: " + approverIds.toString() + " successful.");                             log.debug("Process Instance Status: " + processResult.getInstanceStatus());                          }                     } else{                         log.error("Approval submitted for: " + id + ", approverIds: " + approverIds.toString() + " FAILED.");                         log.error("ERRORS: " + processResult.getErrors().toString());                      }             }         } catch (ConnectionException ce) {             ApiFault fault = getApiFault(ce);             ce.printStackTrace();             throw fault;         }         return processResults;     }
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