7. SEARCH ENGINES
Sponsored Stories
Native Advertising
Promoted Posts
Distribution Networks
Websites
Apps
E-mail
Social Networks
Earned & Social
Traditional Media
Hybrid Media
Blogs
Forums
SOCIAL SHARING
Owned & Social
CONTENT
Paid & Earned
9. 3 comportamentos atuais do mundo
sem caixinhas
PROCURA
O search como parte integrante de nossa vida.
CONTEÚDO
Overdose e novas formas em se consumir
SHARE :: CO-tudo
Compartilhar, colaborar, contribuir.
10. 3 comportamentos atuais do mundo
sem caixinhas
PROCURA
O search como parte integrante de nossa vida.
CONTEÚDO
Overdose e novas formas em se consumir
SHARE :: CO-tudo
Compartilhar, colaborar, contribuir.
11. SEO. Ou como se construia relevância
no Google há alguns anos atrás
13. Confiança e reputação constroe-se através dos
diálogos em Social Media.
Important
Not Important
85%
74%
72%
59%
26%
17%
10%
Latin America
Mexico
14%
Brazil
Argentina
Q203D. Please use this definition of “social media” when answering the following question - Social Media: Interactive online sources that include social networking sites
(such as Facebook, MySpace, LinkedIn, Meebo, Orkut, Qzone, RenRen), online discussion forums, content-sharing sites (such as YouTube) and microblogging sites
(such as Twitter).
How important is it for a company to actively use social media to build your trust? Please use a nine-point scale where one means it is “not at all important to building
your trust” and nine means it is “extremely important to building your trust” in a company. (Top 4 Box – Important) (Bottom 4 Box – Not Important)
Informed Publics ages 25-64 in Latin America region, Mexico, Brazil, and Argentina.
14. E também através de mídia paga.
25%
70%
<5
%
GOOGLE SERP IN 2009
16. 3 comportamentos atuais do mundo
sem caixinhas
PROCURA
O search como parte integrante de nossa vida.
CONTEÚDO
Overdose e novas formas em se consumir
SHARE :: CO-tudo
Compartilhar, colaborar, contribuir.
17. Quem oferece mais credibilidade no
conteúdo é uma pessoa igual a você.
19. Sendo os maiores influenciadores na
escolha de conteúdo de
entretenimento.
Entertainment Consumption Influencers
Recommendation from a 'real life' friend or family member
35%
30%
Advertisements/Trailers
29%
26%
An entertainment review on television [e.g., Entertainment Tonight, movie
reviewer on local news, etc.]
26%
24%
Professional review/recommendation from a critic [e.g., in a newspaper,
or a 'movie blogger']
25%
24%
Recommendation from or connection to a brand or product I like
22%
25%
Recommendation from someone I am connected with mostly through social
media but don't know personally
22%
24%
Promotional event
22%
24%
Recommendation from a person you don't know [e.g., celebrity or someone
you follow via social media]
20%
21%
Q11 Who or what influences you to… view a program on television; go to a theater to watch a movie; watch a movie on a personal
device; watch a Web video online; purchase a new song or album
19
20. Além de direcionado por
influências sociais, o consumo
de conteúdo não está mais
em caixinhas
21. As pessoas quando absorvem o conteúdo a
partir de 3 a 5 diferentes fontes estabelecem a
confiança .
12%
4% ONCE (1)
TEN OR MORE TIMES (10+)
6%
14% TWICE (2)
SIX TO NINE TIMES (6-9)
29%
35% THREE TIMES (3)
FOUR OR FIVE TIMES (4-5)
64%
THREE TO FIVE TIMES
Q165. [TRACKING] Think about everything you see or hear every day about companies, whether it is positive or negative. How many times in general do you
need to be exposed to something about a specific company to believe that the information is likely to be true? (Provide Space to Insert Number) Informed Publics
Ages 25-64 in 26-country global total (excludes Don’t Know Responses)
22. Um consumo de conteíudo multi-dispositivo
51%
usam outro dispositivo quando
consomem entretenimento e
quase SEMPRE ou A MAIOR
PARTE DO TEMPO.
Q6 When watching entertainment content, how often are you simultaneously using another device [e.g. television, computer, smartphone, tablet, etc.]?
Q7 How likely are you to use multiple devices while watching entertainment content to enhance your entertainment experience?
23.
24. 3 comportamentos atuais do mundo
sem caixinhas
PROCURA
O search como parte integrante de nossa vida.
CONTEÚDO
Overdose e novas formas em se consumir
SHARE :: CO-tudo
Compartilhar, colaborar, contribuir.
25. 87%
Das pessoas no Brasil
querem que as marcas
compartilhem
16%
Dos brasileiros
acham que as
marcas realmente
compartilham
As pessoas querem co-criar com as
marcas, obter mais informações e
experiências mais profundas.
26. 6 áreas de compartilhamento
we converse
we believe in the
same things
we do things together
we create together
we want to achieve
the same things
we know the same story
27. Milleniums : Querem participar do desenvolvimento
dos produtos e dialogar nas redes
28. Pessoas querem experiências de
entretenimento com mais imersão.
Watch more than one episode of my favorite TV show in one sitting
73%
Try new ways to interact with entertainment
Access additional online content related
to my entertainment
Interact in real time with what I am watching
Use social networks to interact with talent
from the entertainment I like
Vote for my favorite contestants on reality
TV or music talent shows
Watch content while simultaneously using
my personal device to buy merchandise
Q8 Thinking of your favorite television shows, how likely are you to watch more than one episode in one sitting?
Q10 Please indicate how likely you would be to engage in the following activities.
88%
70%
65%
63%
61%
60%
28
29. Starbucks: social sharing como princípio
Q8 Thinking of your favorite television shows, how likely are you to watch more than one episode in one sitting?
Q10 Please indicate how likely you would be to engage in the following activities.
29
31. Netflix vem dominado o consumo de
filmes nos EUA.
2011
2012
2013
1
2
3
4
5
6
7
8
9
10
---%
Q1 When you think about entertainment (e.g., television, movies, Internet, etc.), which companies come to mind? Open-ended (Shown: US)
31
32. E quando a comparação é só no
ambiente online, marcas “estranhas”
aparecem
Global Online
Entertainment Brands
YouTube
21%
Facebook
18%
Google
12%
Netflix
10%
Amazon
7%
Brazil Online
Entertainment Brands
Facebook
42%
Google
28%
YouTube
23%
UOL
15%
Globe
10%
10%
Yahoo!
5%
Netflix
iTunes
5%
Twitter
8%
Twitter
4%
Amazon
7%
Sony
4%
Orkut
7%
4%
Yahoo!
7%
35. The convergence of
paid, owned and earned media
has blurred the distinction
between each.
You don’t need to design ads
that look like editorial content.
Great content is your ad.
Richard Edelman,
President & CEO
35
36. O conteúdo é o anúncio
Novos
algoritmos de
convergência e
relevancia
reconhecem o
conteúdo como
ad.
46x mais alto
SPONSORED
MARKETPLACE
FRIENDS
CTR de um post
patrocinado é 46x mais
alto que os anúncios
no lado direito
Conteúdo está em tudo. Amplificação também
36
37. Da estrutura
linear para o ciclo
de real time.
spot a trend
choose
a trend
optimize
develop
concept
measure
approve
amplify
post
SEARCH: Como ponto de partida do serhumano. Agora, e sempre.
Semdúvida, trata-se de um meioparaqueempresas se posicionem de forma ativa.
iCrossing2009
Wordstream2012
This is where we see the crisis of leadership. We did see a global uptick from last year, but rank order fundamentally did not change. CEO’s and Government officials remain in the bottom two spots, the only two spokespeople below 50%.The dynamic has changed from classic authority figure to the new normal: Academics or experts remain the most credible spokespeople, a trend that we saw begin in 2008, followed by “a person like yourself”, which has remained consistent since 2010, 2011.
Seven in ten enhance their entertainment by simultaneously using another device (slide 7)-While consuming entertainment content, 70% of all surveyed are likely to enhance their experience by using at least one other device simultaneously.
Personal recommendations are the top influencer of entertainment consumption (slide 23)Good to remember that, according to Trust Barometer and 8095, the peers are the most credible source to build an opinion about a brand – the same happens with entertainment.
In this age of skepticism, there is a need for repetition in orderto be believed. 64% need to hear something 3 to 5 times to believe it. Repetition matters.
Seven in ten enhance their entertainment by simultaneously using another device (slide 7)-While consuming entertainment content, 70% of all surveyed are likely to enhance their experience by using at least one other device simultaneously.
The notion of a “captive audience” is redefined (slide 5 from DRAFT 5 1 13 545)
The notion of a “captive audience” is redefined (slide 5 from DRAFT 5 1 13 545)
In the US, Disney continues to lose traction in brand awareness; Netflix rises (slide 17)
1- Facebook – social curator/aggregator2 – Google – curator/defines relevance3 – YouTube – main channel for this kind of content4 – UOL – one of the main web portals in Brazil5 – Globo – integrates efficently its various platforms – delivers content under a transmedia logic6 – Netflix – gaining ground with owned productions, such as “House of Cards”, among others7 – Twitter – social curator8 – Amazon – online store/good reputation/gives access to a wide range of titles9 – Orkut – strong decrease of relevance/”former facebook” in Brazil10 – Yahoo! – too weak in comparison with google or news centers
Today, the conversation has evolved from content branding to converged media. The convergence of paid, owned and earned media has blurred the distinction between each. You don’t need to design ads that look like editorial content. Great content is your ad.
A ondapipocaO sucessopipocaJornada do consumidorO fim do conceito de interrupçãoPR é search, é o drive quemovimentaos 3 hábitos do consumidor, PR nãoestáemcaixinhas, eleestápresentenarelação com um membro de umacomunidade. Nãotrato com o consumidor, mas sim um membro de umacomunidade. Saber quemeusou: a marcaprecisa saber suaidentidade. Criarhistórias a partir da minhaidentidade: nãoédescrever, nãoécontarfatosoudescreverprodutos. Aomesmo tempo nãoésimplesmentefazer um anúncio de mídiaimpressa. É um meio do caminhoqueaindaestásendodesenvolvido. É o conceito da marcacarismática. Aquelasquenãopodemserlovebrands, quesejamcarismatic brands