Brand owned by Customer not Company. Branding is all about Experience, how to Engage Customer and Brand Authenticity that never can be copied by other.
37. Brand is how Customer see us
Customer
Point of View Product
point of View
1. Quality
2. Flavor
3. Ingredients
4. Variety1. Lifestyle
2. Cool
3. Design
4. Trendy
46. INTERACTION
POWER
WHAT THEY THINK & FEEL
The answer for their desire &
anxiety
WHAT THEY EXPERIENCE
something that people see, touch,
smell, taste, & hear
WHAT THEY SEE
Identity or design that people
can recognise
VISUAL
POWER
EMOTIONAL
POWER
#2 Speak their LANGUAGE