Due to technology innovation and affordability in Social, Mobile, Analytics, Cloud and Internet of Things, "People to People", "People to Things" and "Things to Things” are getting connected in real time. We are now living in HYPER CONNECTED world. In this new world, there are two major disruptions taking place, which are significant and cannot be ignored. These are: "People becoming digital natives", and “Convergence of Physical & Digital Worlds”. In future there will be four types of enterprises (1) Traditional (2) Digital Beginners (3) Digital Visionaries and (4) Digital Leaders. The journey has to START now to become Future Proof & Future Ready.

2. Every 60 Seconds
Source: Qmee

4. PEOPLE PEOPLE
PEOPLE THINGS
THINGS THINGS

5. DIGITAL
Natives
CONVERGENCE
Of Physical &
Digital World
HYPER
CONNECTED
WORLD
1
2

9. 0
1
2
3
4
5
Superior Experience
Collaborative
Intelligence
Contextual
Predictability
Omni PresentLean
Environment Friendly
Preventive Safety &
Secuirty
DIGITAL ENTERPRISES ARE BUILT ON THE
FOUNDATION OF SMAC++ TECHNOLOGIES
Source: BT&BT

10. Customer Effort
Customer Connectedness
Average customer profitability
Cost to Sell & Serve
Employee Connectedness

12. Digital
Technology
Vision &
Strategy
Digital
Technology
Capabilities
Digital
Technology
Architecture &
Governance
Digital
Applications/
Apps
Digital
Infrastructure
DigitalBusiness
Vision&Strategy
DigitalProducts&
Services
DigitalBusiness
Processes
DigitalBusiness
OperatingModel
DigitalBusiness
Capabilities
DigitalBusiness
Culture
DigitalBusiness
Model

13. ENTERPRISES MUST
Have Digital Vision
Identify Digital
Strategic Themes
1

14. Digital has to be the way we can tell our
story, build our brand and have a
relationship with our customer
Adam Brotman, Chief
Digital Officer, Starbucks
The digital world multiplies the ways our
brands can create an emotion-filled
relationship with their customers.”
L’Oreal
EXAMPLES OF DIGITAL BUSINESS VISION
1

15. Superior Customer Experience
Connected Employees
Crowd Sourced Product Innovation
Smarter Operations
Predictable Business
Pillars of
Excellence
ILLUSTRATIVE STRATEGIC THEMES
1

16. SENSORS
EMBEDDED
SOFTWARE
SHORT
RANGE
NETWORKS
PREDICTIVE
ANALYTICS
MOBILE
ACCESS
2

17. Wind Farm at Tehachapi Pass, Califronia (Photo credit: iStock)
2

18. • SIM Card within Car
• Virtual Market Place
2

19. PERSONALIZED
EXPERIENCE
OMNI
PRESENCE
RECOMMENDATIONS
2

20. #HealthAlert,
involves developing a
local map of cases of
Dengue fever, the
potentially deadly
mosquito-borne
illness that tends to
occur in tropical
regions during their
rainy seasons.
20
2

21. 2

22. REAL TIME
TRANSACTION (ATOM)
REAL TIME
FORESIGHT/INSIG
HT
CONNECTING
WITH THINGS
REAL TIME
COMMUNICATION
REAL TIME
COLLABORATION
DIGITALIZATION OF ATOMS
3

23. 1. Enter Retail Store
2. Grab Self Scanner
3. Get Discounts/ Coupons over mobile
4. Get Recommendations on Items
5. Conversation in Social Media with Friends
6. Scan & Shop the Items
7. Reach Self Service Kiosk
8. Mobile Payment with NFC
9. Exit Retail Store
SMAC++
Technologies are
EMBEDDED Into
the Process
3
Digital Store
Experience

24. Hyper Connected Organization
Crowdsourcing based functions
Data Driven Decisions
Business Process Platforms
Instrumented Operations
BYOD, Social, Content Policies
OUTSIDE IN
PERSPECTIVE
4

25. 4

26. Wind Farm at Tehachapi Pass, Califronia (Photo credit: iStock)
4

27. 5
• Design Customer experience
• Ability to offer services anywhere, anytime & any device
• Crowd sourcing Innovation for products / services
• Social Media based Brand & Customer Service
• Insight and foresight driven decisions
• Ability to build digital products & services

28. NEW ROLES
NEW SKILLS
NEW BEHAVIORS
• Chief Digital Officer
• Chief Customer Experience Officer
• Chief Digital Security Officer
• Digital Savvy Business Users
5
Business technology Leadership

29. Do It Yourself
Data based decisions
Hyper collaborative
Millennial Aligned
6

30. LONG TAIL
CUSTOMERS
DIGITAL
CHANNELS
DIGITAL
PRODUCTS/
SERVICES
“EXPERIENCE”
AS VALUE
PROPOSITION
FREEMIUM TO
PREMIUM
REVENUE
STREAMS
STARTUPS AS
PARTNERS
NEW METRICS (REDEFINE SUCCESS)
7

31. DIGITAL
TECHNLOGIES
MAKE ENTERPRISES
FUTURE PROOF &
FUTURE READY
VISION
8

32. • Digital Technology Scope
• Digital Technology
Acquisition/ Sourcing
• Investments
STRATEGY 8

33. CAPABILITY TO BUILD
FOR SUPPORTING
DIGITAL BUSINESS
STRATREGY
9

34. Connecting People & Things
Release Apps in hours / days
Infrastructure Provision in hours
Digitalize Existing Applications
Digitalize Existing Infrastructure
9

35. NEW ROLES
NEW SKILLS
NEW BEHAVIORS
• Chief Mobile Officer
• Chief Analytics Officer
• Chief Data Officer
• SMAC++ Specialists & Developers
9
Business technology Leadership

36.  Flexible User Experience
 Omni Channel
 Multiple Data Sources
 Variety of Data
 Unified Datawarehouse
 Visual Analytics
 Varied Analytics Models
 Heterogeneous & Elastic Networks
 Elastic Computing Power
 Elastic Storage
 Devices, Apps, Infrastructure Integration
 Clouds Integration
 Unified Security
UNIFIED
ARCHITECTURE
DRIVERS
10

37. STRUCTURE METHODS
METRICS POLICIES
Governance
10

38. Social
MobileAnalytics
SECURITYCLOUD
• Mobile Apps
• Social Apps
• Analytics Apps
• MobileAnalytics Apps
• SocialAnalytics Apps
• MobileSocial Apps
• MobileSocialAnalytics
11

39. ELASTIC SUPER COMPUTING
ELASTIC HIGH STORAGE
ELASTIC HYBRID NETWORKS
DATA MACHINES / APPLIANCES
SMARTER DEVICES
12

41. VSR
Blog : http://vsr-blog.blogspot.com/
Twitter : http://twitter.com/VSR111
Slide Share : http://www.slideshare.net/vsr0001
LinkedIn : http://in.linkedin.com/in/vsr111
Facebook : http://www.facebook.com/VSR111
Talks : http://soundcloud.com/vsr111
Channel : http://www.youtube.com/TheVSRTV
Invited Blogger by PMI Global http://blogs.pmi.org/mt-
search.cgi?blog_id=1&tag=VSR&limit=20&IncludeBlogs=1