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
Daniel Z. Sands, MD, MPH
Society for Participatory Medicine
Beth Israel Deaconess Medical Center
Harvard Medical School
Boston, MA
© Copyright 2013 D. Z. Sands, All Rights Reserved
Introduction of e-Patient Dave

President John F. Kennedy
Berlin Wall, Jun 26, 1963
© Copyright 2013 D. Z. Sands, All Rights Reserved
All free men … are citizens of
Berlin, and therefore … I take
pride in the words
“Ich bin ein Berliner!”Ich bin ein Berliner!

E-Patient Dave
Circa 2010, as interpreted by Dr. Danny Sands, who shares this feeling
© Copyright 2013 D. Z. Sands, All Rights Reserved
All people … are or will be
patients, and therefore … I
take pride in the words
“I am a patient!”I am a patient!
 Former technology manager, working in industries as diverse as
typesetting and SaaS
 Became blogger, speaker, health policy advisor, and e-patient advocate
after beating stage IV renal cell carcinoma in 2007
 Co-founded Society for Participatory Medicine in 2009 and has helped
lead organization—we are currently co-chairs of the board
 Frequently quoted in media
 TEDx talk “Let Patients Help” is in top half of most viewed TED talks
 Frequent keynote presenter, occasionally with his PCP
 Author of two books, including one as collaboration with his PCP
 In 2009 HealthLeaders Media named Dave and his PCP to their annual
list of “20 People Who Make Healthcare Better”
© Copyright 2012 D. Z. Sands, All Rights Reserved
Dave deBronkart, a.k.a.,
e-Patient Dave
“e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com/ePatientDave
LinkedIn.com/in/ePatientDave
dave@epatientdave.com
Information at the
point where it’s
needed can save
lives.
How I came to be here
• High tech marketing
• Data geek; tech trends; automation
• 2007: Cancer discovery & recovery
• 2008: E-Patient
blogger
• 2009: Participatory
Medicine, Public
Speaker
• 2010: full time
The only purpose
for recording information
(on paper or electronic)
is so someone can
read it back and act on it.
To do this with computers,
we encode it
and decode it.
It matters
whether the picture you get
when you read it back
matches the picture you
intended when you stored
it
Source: Wikipedia DIKW-diagram.png
e-Patients.net founder
Tom Ferguson MD
1944-2006
Equipped
Engaged
Empowered
Enabled”
Doc Tom said,
“e-Patients are
1998
Pt of future
Me? An indicator
of the future??
• Who’s getting online:
– 1989: Me (CompuServe sysop)
– 2009: 76% of US adults (Pew)
• Who’s romancing online:
– 1999: I met my wife (Match.com)
– 2009: One in eight weddings
in the U.S. met online
– 2011: One in five couples
met online
2007: My “Incidental Finding”
Routine shoulder x-ray, Jan. 2, 2007
“Your shoulder
will be fine …
but there's
something
in your lung”
Multiple tumors in both lungsWhere’s This
From??
Classic
Stage IV,
Grade 4
Renal Cell
Carcinoma
Illustration on
the drug company's
web site
Median Survival:
24 weeks
E-Patient Activity 2:
“My doctor prescribed ACOR”
(Community of my patient peers)
ACOR members told me:
• This is an uncommon disease –
get to a hospital that does a lot of cases
• There’s no cure, but HDIL-2 sometimes
works.
– When it does, about half the time it’s
permanent
– The side effects are severe.
• Don’t let them give you anything else first
• Here are four doctors in your area who do it
E-Patient Activity 3:
Reading (and sharing)
my hospital data online
E-Patient Activity:
Tracking my data
During a serious disease,
the chance to be engaged (or to help) is a huge mood booster,
infinitely better than “I'm helpless / there's nothing I can do”
Surgery & Interleukin worked.
Target Lesion 1 – Left Upper Lobe
Baseline: 39x43 mm 50 weeks: 20x12 mm
Problem(?)
Chronic Disease Epidemic
CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death
Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM
Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
Problem(?)
Chronic Disease Epidemic
CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death
Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM
Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
My classmate Jay
Half of everyone who’s
ever been 65 is alive today
Population today: ~7.0 billion
End of World War II: ~2.3 billion
Question:
How can it be
that the most useful
and relevant and
up-to-the-minute information
can exist outside of
traditional channels?
Because of the Web,
Patients Can Connect to Information
and Each Other (and other Providers)
“If I read two journal articles every night,
at the end of a year I’d be 400 years behind.”
It’s not humanly possible to keep
up.
Dr. Lindberg: 400 years
The lethal lag time:
2-5 years
During this time,
people who might have benefitted can die.
Patients have all the time in the world
to look for such things.
The time it takes after successful research is completed
before publication is completed and the article’s been
read.
Compare with
“To Err is Human” (98,000 deaths/yr Nov
1999)
Death by Googling:
Not.
(Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year
search)
“It may be
more dangerous
not to google
your condition.”
“These conclusions
are no more anti-doctor
or anti-medicine
than Copernicus and Galileo
were anti-astronomer.”
Patients can simply contribute
more today than in the past.
Web 2.0: “When the web began to harness
the intelligence of its users.” – Tim O’Reilly
Liquidity
transforms
what’s possible
because it
alters the availability
of a vital resource.
Information liquidity.
Data liquidity.
Not Liquid Liquid
• Moving it takes effort
• Slow and predictable
• Unexplained arrivals
are suspicious
• Frictionless – controlling
the flow takes effort
• Fast and unpredictable
• “Tracks” everywhere, free
“Shift Index”
“We are shifting from a
world where the key
source of strategic
advantage was in
protecting and
extracting value
from a given set of
knowledge stocks ...
“Shift Index”
“...into a world in which
the focus of value
creation
is effective
participation in
knowledge flows.”
–Thomas Friedman
Pulitzer prize winner (3x)
New York Times
January 19, 2010
People perform better
when they’re
informed better.
What if
the information
they give you
is wrong?
VA’s Veterans eHealth University, 2012 – audience
response:
Have you looked in your medical record?
Do you know if it has mistakes?
“Now I know why docs
don’t give you scan data.
I see the Virgin Mary,
Jimmy Hoffa, several
forks, and Saddam’s
yellowcake hiding in my
guts.”
“And this CT scan makes my butt look big.”
@Xeni
Live tweeting, 12-18-2011
“So I figure out how to
open my bone scan data. I
look.”
“What the...”
“What’s that ****-shaped
ghost-shadow thing—
it looks like I have a
penis!”
“I call a hacker pal. ‘That, Xeni, is a ****.’”
“I look at metadata more carefully. THEY GAVE
ME THE WRONG DATA. SOME OTHER DUDE’S
SCANS.”
@Xeni
Next day: 12-19-2011
Pre-op: “At least you won’t be
lopsided.”
“What do you mean?”
“You’re getting a bilateral
mastectomy.”
“No I’m not!”
“That’s what came to us on this
Who has the most at stake
with the accuracy,
completeness and
availability
of the medical record?
Data quality is
essential.
Let Patients Help.
“The Wicked Bible”
(1631)
New: Patient chart notes
“My patients
aren’t like that.”
“They aren’t
asking for this.”
Objection:
Until people get
experience,
they’re inexperienced!
It’s perverse
to keep people
in the dark
and call them ignorant
Corollary:
Capture iNFORMATION about
the iNDIVIDUAL and
apply iNFORMATICS to
create iNTELLIGENCE that
drives iNNOVATION to
radically iMPROVE healthcare
Morris Collen turns 100
“e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com/ePatientDave
LinkedIn.com/in/ePatientDave
dave@epatientdave.com
Information at the
point where it’s
needed can save
lives.

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AMIA 2013 convention - opening plenary (standing ovation!)

  • 1.  Daniel Z. Sands, MD, MPH Society for Participatory Medicine Beth Israel Deaconess Medical Center Harvard Medical School Boston, MA © Copyright 2013 D. Z. Sands, All Rights Reserved Introduction of e-Patient Dave
  • 2.  President John F. Kennedy Berlin Wall, Jun 26, 1963 © Copyright 2013 D. Z. Sands, All Rights Reserved All free men … are citizens of Berlin, and therefore … I take pride in the words “Ich bin ein Berliner!”Ich bin ein Berliner!
  • 3.  E-Patient Dave Circa 2010, as interpreted by Dr. Danny Sands, who shares this feeling © Copyright 2013 D. Z. Sands, All Rights Reserved All people … are or will be patients, and therefore … I take pride in the words “I am a patient!”I am a patient!
  • 4.  Former technology manager, working in industries as diverse as typesetting and SaaS  Became blogger, speaker, health policy advisor, and e-patient advocate after beating stage IV renal cell carcinoma in 2007  Co-founded Society for Participatory Medicine in 2009 and has helped lead organization—we are currently co-chairs of the board  Frequently quoted in media  TEDx talk “Let Patients Help” is in top half of most viewed TED talks  Frequent keynote presenter, occasionally with his PCP  Author of two books, including one as collaboration with his PCP  In 2009 HealthLeaders Media named Dave and his PCP to their annual list of “20 People Who Make Healthcare Better” © Copyright 2012 D. Z. Sands, All Rights Reserved Dave deBronkart, a.k.a., e-Patient Dave
  • 5.
  • 6.
  • 7. “e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave dave@epatientdave.com Information at the point where it’s needed can save lives.
  • 8.
  • 9. How I came to be here • High tech marketing • Data geek; tech trends; automation • 2007: Cancer discovery & recovery • 2008: E-Patient blogger • 2009: Participatory Medicine, Public Speaker • 2010: full time
  • 10. The only purpose for recording information (on paper or electronic) is so someone can read it back and act on it.
  • 11. To do this with computers, we encode it and decode it.
  • 12. It matters whether the picture you get when you read it back matches the picture you intended when you stored it
  • 14. e-Patients.net founder Tom Ferguson MD 1944-2006 Equipped Engaged Empowered Enabled” Doc Tom said, “e-Patients are
  • 15. 1998
  • 17.
  • 18. Me? An indicator of the future?? • Who’s getting online: – 1989: Me (CompuServe sysop) – 2009: 76% of US adults (Pew) • Who’s romancing online: – 1999: I met my wife (Match.com) – 2009: One in eight weddings in the U.S. met online – 2011: One in five couples met online
  • 19. 2007: My “Incidental Finding” Routine shoulder x-ray, Jan. 2, 2007 “Your shoulder will be fine … but there's something in your lung”
  • 20. Multiple tumors in both lungsWhere’s This From??
  • 21. Classic Stage IV, Grade 4 Renal Cell Carcinoma Illustration on the drug company's web site Median Survival: 24 weeks
  • 22. E-Patient Activity 2: “My doctor prescribed ACOR” (Community of my patient peers)
  • 23. ACOR members told me: • This is an uncommon disease – get to a hospital that does a lot of cases • There’s no cure, but HDIL-2 sometimes works. – When it does, about half the time it’s permanent – The side effects are severe. • Don’t let them give you anything else first • Here are four doctors in your area who do it
  • 24.
  • 25. E-Patient Activity 3: Reading (and sharing) my hospital data online
  • 26. E-Patient Activity: Tracking my data During a serious disease, the chance to be engaged (or to help) is a huge mood booster, infinitely better than “I'm helpless / there's nothing I can do”
  • 27. Surgery & Interleukin worked. Target Lesion 1 – Left Upper Lobe Baseline: 39x43 mm 50 weeks: 20x12 mm
  • 28. Problem(?) Chronic Disease Epidemic CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
  • 29. Problem(?) Chronic Disease Epidemic CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
  • 31. Half of everyone who’s ever been 65 is alive today Population today: ~7.0 billion End of World War II: ~2.3 billion
  • 33. How can it be that the most useful and relevant and up-to-the-minute information can exist outside of traditional channels?
  • 34. Because of the Web, Patients Can Connect to Information and Each Other (and other Providers)
  • 35. “If I read two journal articles every night, at the end of a year I’d be 400 years behind.” It’s not humanly possible to keep up. Dr. Lindberg: 400 years
  • 36. The lethal lag time: 2-5 years During this time, people who might have benefitted can die. Patients have all the time in the world to look for such things. The time it takes after successful research is completed before publication is completed and the article’s been read.
  • 37. Compare with “To Err is Human” (98,000 deaths/yr Nov 1999) Death by Googling: Not. (Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year search)
  • 38. “It may be more dangerous not to google your condition.”
  • 39. “These conclusions are no more anti-doctor or anti-medicine than Copernicus and Galileo were anti-astronomer.” Patients can simply contribute more today than in the past.
  • 40. Web 2.0: “When the web began to harness the intelligence of its users.” – Tim O’Reilly
  • 41. Liquidity transforms what’s possible because it alters the availability of a vital resource.
  • 43. Not Liquid Liquid • Moving it takes effort • Slow and predictable • Unexplained arrivals are suspicious • Frictionless – controlling the flow takes effort • Fast and unpredictable • “Tracks” everywhere, free
  • 44.
  • 45. “Shift Index” “We are shifting from a world where the key source of strategic advantage was in protecting and extracting value from a given set of knowledge stocks ...
  • 46. “Shift Index” “...into a world in which the focus of value creation is effective participation in knowledge flows.” –Thomas Friedman Pulitzer prize winner (3x) New York Times January 19, 2010
  • 47. People perform better when they’re informed better.
  • 48. What if the information they give you is wrong?
  • 49. VA’s Veterans eHealth University, 2012 – audience response: Have you looked in your medical record? Do you know if it has mistakes?
  • 50. “Now I know why docs don’t give you scan data. I see the Virgin Mary, Jimmy Hoffa, several forks, and Saddam’s yellowcake hiding in my guts.” “And this CT scan makes my butt look big.” @Xeni Live tweeting, 12-18-2011
  • 51. “So I figure out how to open my bone scan data. I look.” “What the...” “What’s that ****-shaped ghost-shadow thing— it looks like I have a penis!” “I call a hacker pal. ‘That, Xeni, is a ****.’” “I look at metadata more carefully. THEY GAVE ME THE WRONG DATA. SOME OTHER DUDE’S SCANS.” @Xeni Next day: 12-19-2011
  • 52. Pre-op: “At least you won’t be lopsided.” “What do you mean?” “You’re getting a bilateral mastectomy.” “No I’m not!” “That’s what came to us on this
  • 53. Who has the most at stake with the accuracy, completeness and availability of the medical record?
  • 56.
  • 58. “My patients aren’t like that.” “They aren’t asking for this.” Objection:
  • 59.
  • 60.
  • 61.
  • 62.
  • 64. It’s perverse to keep people in the dark and call them ignorant Corollary:
  • 65. Capture iNFORMATION about the iNDIVIDUAL and apply iNFORMATICS to create iNTELLIGENCE that drives iNNOVATION to radically iMPROVE healthcare
  • 66.
  • 68.
  • 69. “e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave dave@epatientdave.com Information at the point where it’s needed can save lives.