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Let Patients Help
Heal Healthcare
JAMIA, 1997

“e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com / ePatientDave
LinkedIn.com / in / ePatientDave
dave@epatientdave.com
Skype: ePatientDave
“I want to note especially
the importance of the resource
that is most often underutilized in our information systems –
our patients”
Charles Safran MD, Beth Israel
Deaconess
quoting his colleague,Warner Slack MD
Testimony to the House Ways & Means
subcommittee on health, 2004
Institute of Medicine – Sept 2012
Major New Report: “Best Care at Lower Cost”
Yes, the IOM itself
says e-patients are an
essential part of
tomorrow’s healthcare.
Patient-Clinician Partnerships
Engaged, empowered patients—
A learning health care system is
anchored on patient needs and
perspectives
and promotes the inclusion of
patients, families, and other caregivers
as vital members of the continuously
learning care team.
How I came to be here
•  High tech marketing
•  Data geek; tech trends; automation
•  2007: Cancer discovery & recovery
•  2008: E-Patient blogger
•  2009: Participatory
Medicine, Public Speaker
•  2010: full time
•  2011: international
Doc Tom said,

e-Patients.net founder
“e-Patients are Tom Ferguson MD
quipped

E
Engaged
Empowered
Enabled”
1944-2006
JAMIA, 1997
Pt of future
2007: My “Incidental Finding”
Routine shoulder x-ray, Jan. 2, 2007

“Your	
  shoulder	
  
	
  	
  will	
  be	
  fine	
  …	
  
	
  	
  but	
  there's	
  	
  
	
  	
  something	
  	
  
	
  	
  in	
  your	
  lung”	
  
Multiple tumors in both lungs
Where’s This From??
Classic
Stage IV,
Grade 4
Renal Cell
Carcinoma
Illustration on
the drug company's
web site

Median Survival:
24 weeks
E-Patient Activity 1:
Researching my condition
E-Patient Activity 2:
“My doctor prescribed ACOR”
(Community of my patient peers)
ACOR members told me:
•  This is an uncommon disease –
get to a hospital that does a lot of cases
•  There’s no cure, but HDIL-2 sometimes works.
–  When it does, about half the time it’s permanent
–  The side effects are severe.

•  Don’t let them give you anything else first
•  Here are four doctors in your area who do it
–  And one of them was at my hospital
Surgery & Interleukin worked.
Target Lesion 1 – Left Upper Lobe

Baseline: 39x43 mm

50 weeks: 20x12 mm
Question:
How can it be
that the most useful
and relevant and
up-to-the-minute information
can exist outside of
traditional channels?
Because of the Web,
Patients Can Connect to Information
and Each Other (and other Providers)
Dr. Lindberg:

400 years

“If I read two journal articles every night,
at the end of a year I’d be 400 years behind.”

It’s not humanly possible to keep up.
The lethal lag time:
2-5 years
The time it takes after successful research is completed
before publication is completed and the article’s been read.

During this time,
people who might have benefitted can die.
Patients have all the time in the world
to look for such things.
Death by Googling:
Not.

(Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year search)

Compare with

“To Err is Human”

(98,000 deaths/yr

Nov 1999)
“It may be
more dangerous
not to google
your condition.”
“These conclusions
are no more anti-doctor
or anti-medicine
than Copernicus and Galileo
were anti-astronomer.”
Patients can simply contribute
more today than in the past.
Web 2.0: “When the web began to
harness the intelligence of its users.” –
Tim O’Reilly
Institute of Medicine – Sept 2012
Major New Report: “Best Care at Lower Cost”
Can we measure…

“Engaged,
empowered
patients”?
What Does it Mean to Be Activated ?

© 2008 University of Oregon

28
 Ac$va$on	
  Level	
  is	
  Predic$ve	
  of	
  Behaviors	
  
Research	
  consistently	
  finds	
  that	
  those	
  who	
  are	
  more	
  
ac$vated	
  are:	
  
–  Engaged	
  in	
  more	
  preven$ve	
  behaviors	
  
–  Engaged	
  in	
  more	
  	
  healthy	
  behaviors	
  
–  Engaged	
  in	
  more	
  disease	
  specific	
  self-­‐
management	
  behaviors	
  
–  Engaged	
  in	
  more	
  health	
  informa$on	
  seeking	
  
behaviors	
  

© 2008 University of Oregon

29
 Ac$va$on	
  is	
  developmental	
  

Source: J.Hibbard, University of Oregon

© 2008 University of Oregon

30
Behaviors	
  in	
  Medical	
  Encounter	
  by	
  Ac$va$on	
  
Level	
  	
  

© 2008 University of Oregon

31
Can we measure…

What the IOM
recommends??
© 2008 University of Oregon

33
© 2008 University of Oregon

34
Can we measure…

Accurate,
careful management
of important
information?
@Xeni

Live tweeting, 12-18-2011

“Now I know why docs
don’t give you scan data.
I see the Virgin Mary,
Jimmy Hoffa, several forks,
and Saddam’s yellowcake
hiding in my guts.”
“And this CT scan makes my butt look big.”
@Xeni

Next day: 12-19-2011

“So I figure out how to open
my bone scan data. I look.”
“What the...”
“What’s that ****-shaped
ghost-shadow thing—
it looks like I have a penis!”
“I call a hacker pal. ‘That, Xeni, is a ****.’”
“I look at metadata more carefully. THEY GAVE ME
THE WRONG DATA. SOME OTHER DUDE’S SCANS.”
Pre-op: “At least you won’t be lopsided.”
“What do you mean?”
“You’re getting a bilateral mastectomy.”
“No I’m not!”
“That’s what came to us on this paper.”
Who has the most at stake
with the accuracy,
completeness and
availability
of the medical record?
Data quality is
essential.
Let Patients Help.
Can we measure…

Dissemination
of new knowledge?
Patients assume 
their clinicians know and use 
the best available methods.
Physician adoption of new
practices years after discovery
The “17 years” thing
From A. Balas, Institute of Medicine, in Yearbook of Medical Informatics 2000

Flu vaccine, year 32:
55% doing it,
45% still not
Beta blockers, year 18:
62% doing it,
38% still not
Cholesterol, year 16:
65% doing it,
35% still not
Diabetic foot care, year 7:
20% doing it,
80% still not

Creative Commons Attribution / Share-Alike
May be distributed with this license included
Scurvy	

264
years!
Objection:
“My patients
aren’t like that.”
“They aren’t
asking for this.”
Objection:
“Changing culture
is harrrrrrd.”
That’s why
they call it
leadership.
“Anchored on

patient needs
and
perspectives”
Gorgeous, wonderful new
book by Parkinson patients
Scientists talk about the
biology of a disease.
Patients talk about
living with it.
http://dave.pt/pccbook
Who gets
to say what’s
important?
The patient authors
of the book
2.8 e-Patient Years in Pictures
December 2006

October 2007

May 2009
Let Patients Help
Heal Healthcare
JAMIA, 1997

“e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com / ePatientDave
LinkedIn.com / in / ePatientDave
dave@epatientdave.com
Skype: ePatientDave

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e-Patient Dave's talk at NQF Annual Meeting Feb 13, 2014

  • 1. Let Patients Help Heal Healthcare JAMIA, 1997 “e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com / ePatientDave LinkedIn.com / in / ePatientDave dave@epatientdave.com Skype: ePatientDave
  • 2. “I want to note especially the importance of the resource that is most often underutilized in our information systems – our patients” Charles Safran MD, Beth Israel Deaconess quoting his colleague,Warner Slack MD Testimony to the House Ways & Means subcommittee on health, 2004
  • 3. Institute of Medicine – Sept 2012 Major New Report: “Best Care at Lower Cost”
  • 4. Yes, the IOM itself says e-patients are an essential part of tomorrow’s healthcare. Patient-Clinician Partnerships Engaged, empowered patients— A learning health care system is anchored on patient needs and perspectives and promotes the inclusion of patients, families, and other caregivers as vital members of the continuously learning care team.
  • 5. How I came to be here •  High tech marketing •  Data geek; tech trends; automation •  2007: Cancer discovery & recovery •  2008: E-Patient blogger •  2009: Participatory Medicine, Public Speaker •  2010: full time •  2011: international
  • 6. Doc Tom said, e-Patients.net founder “e-Patients are Tom Ferguson MD quipped E Engaged Empowered Enabled” 1944-2006
  • 9. 2007: My “Incidental Finding” Routine shoulder x-ray, Jan. 2, 2007 “Your  shoulder      will  be  fine  …      but  there's        something        in  your  lung”  
  • 10. Multiple tumors in both lungs Where’s This From??
  • 11. Classic Stage IV, Grade 4 Renal Cell Carcinoma Illustration on the drug company's web site Median Survival: 24 weeks
  • 13. E-Patient Activity 2: “My doctor prescribed ACOR” (Community of my patient peers)
  • 14. ACOR members told me: •  This is an uncommon disease – get to a hospital that does a lot of cases •  There’s no cure, but HDIL-2 sometimes works. –  When it does, about half the time it’s permanent –  The side effects are severe. •  Don’t let them give you anything else first •  Here are four doctors in your area who do it –  And one of them was at my hospital
  • 15. Surgery & Interleukin worked. Target Lesion 1 – Left Upper Lobe Baseline: 39x43 mm 50 weeks: 20x12 mm
  • 16.
  • 18. How can it be that the most useful and relevant and up-to-the-minute information can exist outside of traditional channels?
  • 19. Because of the Web, Patients Can Connect to Information and Each Other (and other Providers)
  • 20. Dr. Lindberg: 400 years “If I read two journal articles every night, at the end of a year I’d be 400 years behind.” It’s not humanly possible to keep up.
  • 21. The lethal lag time: 2-5 years The time it takes after successful research is completed before publication is completed and the article’s been read. During this time, people who might have benefitted can die. Patients have all the time in the world to look for such things.
  • 22. Death by Googling: Not. (Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year search) Compare with “To Err is Human” (98,000 deaths/yr Nov 1999)
  • 23. “It may be more dangerous not to google your condition.”
  • 24. “These conclusions are no more anti-doctor or anti-medicine than Copernicus and Galileo were anti-astronomer.” Patients can simply contribute more today than in the past.
  • 25. Web 2.0: “When the web began to harness the intelligence of its users.” – Tim O’Reilly
  • 26. Institute of Medicine – Sept 2012 Major New Report: “Best Care at Lower Cost”
  • 28. What Does it Mean to Be Activated ? © 2008 University of Oregon 28
  • 29.  Ac$va$on  Level  is  Predic$ve  of  Behaviors   Research  consistently  finds  that  those  who  are  more   ac$vated  are:   –  Engaged  in  more  preven$ve  behaviors   –  Engaged  in  more    healthy  behaviors   –  Engaged  in  more  disease  specific  self-­‐ management  behaviors   –  Engaged  in  more  health  informa$on  seeking   behaviors   © 2008 University of Oregon 29
  • 30.  Ac$va$on  is  developmental   Source: J.Hibbard, University of Oregon © 2008 University of Oregon 30
  • 31. Behaviors  in  Medical  Encounter  by  Ac$va$on   Level     © 2008 University of Oregon 31
  • 32. Can we measure… What the IOM recommends??
  • 33. © 2008 University of Oregon 33
  • 34. © 2008 University of Oregon 34
  • 35. Can we measure… Accurate, careful management of important information?
  • 36. @Xeni Live tweeting, 12-18-2011 “Now I know why docs don’t give you scan data. I see the Virgin Mary, Jimmy Hoffa, several forks, and Saddam’s yellowcake hiding in my guts.” “And this CT scan makes my butt look big.”
  • 37. @Xeni Next day: 12-19-2011 “So I figure out how to open my bone scan data. I look.” “What the...” “What’s that ****-shaped ghost-shadow thing— it looks like I have a penis!” “I call a hacker pal. ‘That, Xeni, is a ****.’” “I look at metadata more carefully. THEY GAVE ME THE WRONG DATA. SOME OTHER DUDE’S SCANS.”
  • 38. Pre-op: “At least you won’t be lopsided.” “What do you mean?” “You’re getting a bilateral mastectomy.” “No I’m not!” “That’s what came to us on this paper.”
  • 39. Who has the most at stake with the accuracy, completeness and availability of the medical record?
  • 41. Can we measure… Dissemination of new knowledge? Patients assume their clinicians know and use the best available methods.
  • 42. Physician adoption of new practices years after discovery The “17 years” thing From A. Balas, Institute of Medicine, in Yearbook of Medical Informatics 2000 Flu vaccine, year 32: 55% doing it, 45% still not Beta blockers, year 18: 62% doing it, 38% still not Cholesterol, year 16: 65% doing it, 35% still not Diabetic foot care, year 7: 20% doing it, 80% still not Creative Commons Attribution / Share-Alike May be distributed with this license included
  • 44. Objection: “My patients aren’t like that.” “They aren’t asking for this.”
  • 45.
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  • 50. That’s why they call it leadership.
  • 52. Gorgeous, wonderful new book by Parkinson patients
  • 53. Scientists talk about the biology of a disease. Patients talk about living with it.
  • 55. Who gets to say what’s important?
  • 57. 2.8 e-Patient Years in Pictures December 2006 October 2007 May 2009
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  • 60. Let Patients Help Heal Healthcare JAMIA, 1997 “e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com / ePatientDave LinkedIn.com / in / ePatientDave dave@epatientdave.com Skype: ePatientDave