1. Master Title
SIP Services Webinar
Subtitle
Presented by Internet2, Aastra and Level3
Internet2 © 2012 Proprietary and Confidential

2. Agenda
! Introduction of SIP Services (Internet2, Tulane)
! Hosted PBX Overview (Aastra)
! SIP Trunking Overview (Level 3)
! ITEC and the Future of SIP Services (Texas A&M)
! Q & A (All)
Internet2 © 2012 Proprietary and Confidential 2

3. Internet2 Net+ Services
Innovative, Community-Driven Services
! Robust SIP services from leading providers
! Scalable platform for managing services
! Reliable network for delivering services
! Flexible features, functionality to meet your needs
! Development of future SIP applications
! Focused on direct Internet2 members
Internet2 © 2012 Proprietary and Confidential 3

4. Community Volume Saves Everyone Money
# Lines with all Avg Cost Discount Paid to
services full service Vendor
0 to 20,000 $6.78 0% 93%
20,001 to 100,000 $6.54 4% 93%
100,001 to 250,000 $6.19 9% 94%
250,001 to 500,000 $5.75 15% 94%
500,001 to 750,000 $5.45 20% 94%
750,001 to 1,000,000 $5.06 25% 95%
Notes:
Local trunking and Flat-Rate Long Distance SIP trunking are included
Assumes 90% premium and 10% base lines for Hosted PBX
Assumes 50% with unified messaging
Includes managed Session Border Controller (SBC) on campus*
Amortizes NRCs over 5 years for SBCs, install fees, porting, etc.
Does not include applicable taxes, USF and fees
Does not include handsets *SBC is one-time additional CAPEX charge; maintenance is included
Internet2 © 2012 Proprietary and Confidential 4

5. Where we are
Selection and
Announcement Implementation Production Migration
! Early Adopter Status
• Be an early adopter and map the future of SIP Services
! Turning up campuses in TAMU ITEC now
! Implementing the platform
! Finalizing agreements
• Internet2 with the service providers
• Universities with Internet2
! Full availability in September
Internet2 © 2012 Proprietary and Confidential 5

6. Why Do This?
! PBX systems are near end of life
! Major technology shift has already happened
! Rapid adoption of cloud services at Tulane
! Not doing it ourselves will save around $1M per year
Internet2 © 2012 Proprietary and Confidential 6

7. Why Sponsor This?
! The challenges we face are not unique and neither are the solutions
! Leverage the benefits of Internet2 membership
• No reason to do this as a series of one-offs
• Achieve better pricing as a group
! If our expected savings are average for adopters, then we as a
consortium reduce higher education costs by at least $100M if we're
successful
Internet2 © 2012 Proprietary and Confidential 7

8. Master Title
Aastra Hosted PBX Overview
Subtitle
Internet2 © 2012 Proprietary and Confidential

9. Aastra
! Financially stable, worldwide corporation
• Publicly Listed on the Toronto Stock Exchange - Symbol AAH.TO
• US Headquarter in Frisco (Dallas), Texas
• Over 50 consecutive quarters of profitability
• Presence in over 100 countries worldwide
! 30+ years experience delivering mission critical communication for Enterprises, Research
Facilities and Learning Institutions
! Currently providing Hosted PBX services to the State of Florida government agencies
! Hundreds of Higher Education customers globally
! Expertise and Experience designing, deploying and supporting large Enterprise Class (SIP)
installations
Internet2 © 2012 Proprietary and Confidential 9

10. Clearspan
• Clearspan® is a carrier-grade, highly reliable, multi-tenant softswitch used by most
carriers globally (BroadSoft)
! Extensive set of call features
! Complete suite of UC applications including clients, integrated mobility, web & video
collaboration and more
! Clearspan Anywhere™: make and receive calls from one number, on any device,
anytime
! Large selection of endpoints, including those from Aastra and 3rd parties
! Integration with Microsoft (OCS/Lync) and IBM Sametime
Internet2 © 2012 Proprietary and Confidential 10

11. Flexible licensing options
Basic User License Premium User License Additional Applications
! Traditional PBX ! Unified Messaging
features ! All the features of
Basic plus…. ! Video
! Enhanced Group Svcs
• Acct/Auth codes ! Mobile Client
! Auto Attendant
• Multimedia on Hold
• Multimedia Group ! Call Center
Custom Ringback ! Assistant Enterprise
• Enhanced outgoing ! Web Collaboration
dial plan
• Instant Group Call ! etc…
Internet2 © 2012 Proprietary and Confidential 11

12. User Portal
! Users can configure their own
settings such as:
• Incoming call handling (block,
forward, DND, etc.)
• Outgoing call handling (speed
dials, call return, etc.)
• Messaging options, profile,
etc.
Internet2 © 2012 Proprietary and Confidential 12

13. Routing /
Enterprise
Services Devices
Numbers Manage enterprises,
groups, numbers,
services, devices
Filter
Group
Manage departments,
Groups, users, numbers,
services, devices
Filter
Department
Manage user moves,
adds and changes
User
Personalize services
Internet2 © 2012 Proprietary and Confidential 13

14. Integrated Unified Communication Toolbar
Login/out Remote office Forwarding options
Options Simultaneous ring Directories
Call control
Line selector
! Outlook and Internet Explorer plug-in
! Allows users to manage phone features and call control
! Customizable
Internet2 © 2012 Proprietary and Confidential 14

15. Clearspan Anywhere™
Media Gateway
PSTN
! Make and receive calls from one number,
on any device
! Easy for the end user to configure from
the toolbar
! Seamlessly move calls between devices
LAN
Seamless Call
Movement
Internet2 © 2012 Proprietary and Confidential 15

16. Receptionist
! Attendant console
! Web –based; supported
on Windows ® PCs and
Tablets
! Incoming call handling,
call monitoring, operator
barge-in, etc.
Internet2 © 2012 Proprietary and Confidential 16

17. Call Center
! Standard or Premium license
options
! Agent or Supervisor client options
Internet2 © 2012 Proprietary and Confidential 17

18. Integration with 3rd party applications
! Microsoft OCS/Lync
! IBM Sametime
! Salesforce.com
! ACT
! Many more…
Internet2 © 2012 Proprietary and Confidential 18

19. Terminals
6737i
6739i
6735i
6757i
6755i
! Wide selection of Aastra phones
! 3rd party phones (SIP compliant)
6753i
! Softphones
6731i ! Video endpoints
! Fit any need, any budget
6730i
Internet2 © 2012 Proprietary and Confidential 19

20. Geographical Redundancy
Internet2 © 2012 Proprietary and Confidential 20

21. Reliability
! Redundant cores operate in
Hot Standby mode
Internet2 © 2012 Proprietary and Confidential 21

22. Campus Options
! WAN and PSTN support
! Small, Medium and Large
configurations
! Single-appliance solution for
small and medium locations
! Survivability with failover
• PBX-like functions
• No administration
required
! Redundancy options
Internet2 © 2012 Proprietary and Confidential 22

23. Pricing
User
Type
Basic
User
License $
5.20 Per
Month
Premium
User
License $
5.70 Per
Month
Unified
Messaging
User
License $
0.30 Per
Month
Additional
Options
ACD
-­‐
Standard
Call
Center
License $
5.42 Per
Month
ACD
-­‐
Premium
Call
Center
License $
13.94
Per
Month
ACD
-­‐
Call
Center
Agent
Client
(in
addition
to
a
Standard
l icense) $
14.10
Per
Month
ACD
-­‐
Call
Center
Supervison
Client $
27.87
Per
Month
Receptionist
Enterprise $
49.67 Per
Month
Microsoft
OCS
(LYNC)
i ntegration $
0.30 Per
Month
SIP
Business
Trunking
(PBX
Overlay)
concurrent
call
paths
to
existing
PBX $
6.06 Per
Month/concurrent
user
G.729
Codec
(used
for
transcoding) $
1.15 Per
Month/concurrent
user
Telchemy
V oice
Quality
Monitoring
tool $
0.10 Per
Month
Internet2 © 2012 Proprietary and Confidential 23

24. Summary
! Deploy the most advanced set of PBX and UC services to your user base
! Highly reliable solution with options for survivability on campus should the connection
to the network fail
! Institutions maintain control over their MACs, features, etc., and can share that
control between departments
! Licensing and applications to fit different user roles: basic, premium, receptionist, call
center, etc.
! Wide range of endpoints to fit various needs, budgets
Internet2 © 2012 Proprietary and Confidential 24

25. Master Title
Level 3 SIP Services Overview
Subtitle
Internet2 © 2012 Proprietary and Confidential

26. Level 3 Owns and Operates a Large Scale Voice Network
! Carries 8 billion minutes per month
processing more than 80 million calls every
day
! Provides voice services to 15 of the 20 top
Telecommunications Carriers in the world
! Exceptional Reliability with geographic and/
or same site failover, load balancing and
resiliency – failover protection is measured
in seconds, not hours
! CLEC status and is actively supporting voice
business in all 50
Full number portability, scaling to 10,000+ TNs per day, with 7 day lead time
Port individual numbers or entire code ranges
Internet2 © 2012 Proprietary and Confidential 26

27. Internet2 Hosted SIP Trunking Architecture
Campus/Regional Internet2 Network Level 3 Voice Network
Network
PSAP
PSAP
Level 3 SIP
RON Internet2 Network Internet
Session
Border Session Session
Controller Border Border
Controller Controller
Campus IP
Aastra PSTN
Network
Clearspan
SIP Compliant Phones/ Aastra Clearspan Local Toll Operator , x11 Optional Long
Peripherals Origination Free services E-911 Distance
Internet2 Level 3
Internet2 © 2012 Proprietary and Confidential 27

28. Internet2 SIP Trunking Architecture
Campus/Regional Internet2 Level 3 Voice Network
Network
PSAP PSAP
Level 3 SIP
RON Internet2 Network
Session Internet
Session Border
Session Border Controller
Border Controller
Controller
PSTN
Campus IP
Network
SIP Campus Option
Local Toll Operator , Long
Compliant managed Origination Free x11 services
al
Distance
E-911
Phones/ solution
Peripherals
Aastra /Cisco
Avaya / Lync Internet2 Level 3
Siemens/ Toshiba
Internet2 © 2012 Proprietary and Confidential 28

29. 911 Capabilities
! As an option, Level 3 can provide Enhanced 911 (E-911) services for end-
user service locations with all SIP Trunking deployments
! Universities can also retain control and responsibility for E911 without using
Aastra/ Level 3
! 911 Service is of critical importance to universities to avoid legal and
regulatory compliance challenges.
! Level 3 owns and operates its own 911 network
! Network directly connected to 5,540 Public Safety Answering Points
Internet2 © 2012 Proprietary and Confidential 29

30. Level 3 SIP Trunking
! Per Concurrent Call Path - Flat Rate Local with Measured LD - (Per Month) $16.00
! Continental United States Long Distance (CONUS LD) Interstate - (Per Minute) $0.01
! CONUS LD Intrastate - (Per Minute) $0.017
! Per Concurrent Call Path - Flat Rate Local including CONUS LD - (Per Month) $19.00
! International LD Varies per country
! CONUS Dedicated Toll Free Interstate - (Per Minute) $.019
! CONUS Dedicated Toll Free Intrastate Varies per state
! Dedicated Toll Free International Varies per country
! New or Ported Direct Inward Dial Number - (Per Month) $0.80/$0.30
! Optional Level 3 Per Seat SIP Trunking
! Per Seat - Flat Rate Local including CONUS LD $4.20
! Non-Recurring Charge per Concurrent Call Path $20.00
! Non-Recurring Charge per TN (new or ported) $0.50
! Non-Recurring Charge, per Seat Pricing Model $4.00
Internet2 © 2012 Proprietary and Confidential 30

31. Master Title
ITEC and the Future of SIP Services
Subtitle
Internet2 © 2012 Proprietary and Confidential

32. Internet2 Technology Evaluation Center
! Established in 2004
! Several Million Dollars in funding for VoIP (including emergency communications)
! Support advanced Internet2 voice services
• Establish Advisory Group
• Stand Development Server
• Full time support engineer for community
• NG 9-1-1 integration
• IMS based Fixed Mobile Convergence
• ENUM SIP Peering
• AVCI video integration
• Statistics Reporting
Internet2 © 2012 Proprietary and Confidential 32

33. Q&A
Master Title
Please use the Chat function to submit your questions
Subtitle
Post webinar additional questions to
SIP@internet2.edu
Follow our blog at feed:https://blogs.internet2.edu/feed
Internet2 © 2012 Proprietary and Confidential