SlideShare una empresa de Scribd logo
1 de 54
1
eDynamic, Thursday, May 29, 2014
1
CreateYourOwn
ConversionEngine
WebsiteBestPracticesforthe
HighTechMarketer
2
Why Care About Website Conversion?
3
62%
OF U.S. CONSUMERS REGULARLY
VISIT BRANDED WEBSITES.
Global Web Index Report, 2013
4
~50%
OF B2B MARKETERS HAVE
DIRECT REVENUE
ACCOUNTABILITY.
CMO, 2013
5
$92COMPANIES SPEND
TO BRING CUSTOMERS TO THEIR SITE, BUT
ONLY TO CONVERT THEM.
Eisenburg Holdings, 2012$1
6
7Generates
~70K leads/
month
88
1
2
3
4
WHAT IS CONVERSION
OPTIMIZATION?
5 PRINCIPLES OF TOP
CONVERTING WEBSITES
WHAT’S NEXT?
LIVE OPTIMIZATION
9
Conversion Optimization:
The process of designing and/or
improving your website to maximize its
output (i.e. get people to convert).
10
Your Website Now.
11
Your Website with a Conversion
Engine.
Content + Strategy + Testing = Leads = Revenue
12
The MECLABS Conversion Heuristic.
1313
1
2
3
4
WHAT IS OPTIMIZATION?
5 PRINCIPLES OF TOP
CONVERTING WEBSITES
WHAT’S NEXT?
LIVE OPTIMIZATION
14
1. It’s Not Me, It’s You..
15
The Problem with Most Websites.
16
Online or offline, a website is about people.
17
The Shift.
18
Quick Sprout
19
2. Optimize a Thought Process..
20
A Website’s Micro-Conversion Funnel.
(Note: It’s Inverted)
21
vs.
22
vs.
23
vs.
24
3. Focus on Decision Points..
25
• CTA Buttons
• Headlines
• Value Propositions
• Product Descriptions
• Shopping Carts (eCommerce)
My hint: Work backwards
Specific Decision Points:
26
Content Verve
27
HubSpot/Unbounce
28
4. Eliminate All Possible Friction..
29
30
Kofax
31
Content Verve
32
• Create a Visual Hierarchy
• Write Copy that Makes Sense
• Include a Simple Color Palate
• Maxiize White Space
• Avoid:
• Making People Nervous
• Making Them Think “Huh?”
Ways to Eliminate Friction.
33
4. Explain the Value..
34
• Describe what sets you apart in 2 - 3
sentences
• Think from the perspective of the buyer
• Must be:
• Specific
• Relevant
• Exclusive
Your Value Proposition.
35
HubSpot
36
37
5. Use Jedi Mind Control..
38
• Scarcity
• Social Proof
• Testimonials
Psychological Principles:
39
1. Scarcity
WayFair
40
2. Social Proof
MECLABS
41
2. Social Proof (cont.)
Mashable
42
3. Testimonials
Content Verve
4343
1
2
3
4
WHAT IS CONVERSION
OPTIMIZATION?
5 PRINCIPLES OF TOP
CONVERTING WEBSITES
WHAT’S NEXT?
LIVE OPTIMIZATION
44
1. Responsive
iSelect
45
2. Personalized
Amazon
46
3. Content Marketing
Adobe
47
4. Customer Experiences
Coke: Liquid and Linked
48
Summary.
49
• Find your people, and talk directly
to them.
• Make your site simple, clear and
logical.
• Know which levers make a
difference.
• TEST!!
5050
1
2
3
4
WHAT IS CONVERSION
OPTIMIZATION?
5 PRINCIPLES OF TOP
CONVERTING WEBSITES
WHAT’S NEXT?
LIVE OPTIMIZATION
51
Good: I like the imagery and layout
Improvement: Move value prop higher, play with the
video
52Good: Problem-oriented, great social proof
Improvement: Play with the CTA, phone # placement
53
Good: Video will drive SEO, visually distinct CTA
Improvement: Value Prop, play with the navigation
54
Connectwithus
1-877-339-6264
www.edynamic.net
contact@edynamic.net
twitter.com/edynamic
youtube.com/1999dynamic
facebook.com/edynamic.ne

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Website Best Practices for the High Tech Marketer

Notas del editor

  1. People will talk about this process as conversion optimization, SEO and usability, but in layman’s terms, you are really just looking to get as many people as possible to see your site, and then create a logical process to funnel people through that site with a clear end goal in mind. Optimization uses content, visual cues, plus some psychology and testing, to focus your visitors and get them to do exactly what you want them to do on each page (convert).
  2. Let’s you know what your site can do (and tell you how much money you are leaving on the table) – Your site may be working ok – how do you know? The only place you can measurably change your revenue/move the demand curve in a concrete way, using the assets you already have.
  3. Let’s you know what your site can do (and tell you how much money you are leaving on the table) – Your site may be working ok – how do you know? The only place you can measurably change your revenue/move the demand curve in a concrete way, using the assets you already have.