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Public Sector Procurement Asia 2010
                 17-18 August 2010
                           g
      Yoong Ee Chuan, CIA, CPA, CISA, CISM




                                             1
   Evolution of public sector procurement
   Procurement risks
   Managing procurement risks
   Control and compliance issues




                                             2
   Paper to Digital
   Centralisation to de-centralisation
   IM3B to IM on procurement
   Snapshot of procurement ecosystem




                                          3
4
5
   Principles remain similar i e open and fair
                              i.e.
    competition, transparency and value-for-money
    (or previously “lowest cost meeting
    specifications”)
         ifi i     ”)
   Procurement processes were very manual
   IM3B – Government Instruction Manual on
    Procurement prescriptive rules for manual
    handling of procurement exercises
            g    p
   Rules for quotations vs tenders
   Estimated procurement value (EPV)
    ◦ >=$3,000 < $30,000 – quotations
    ◦ > $70,000- tenders


                                                    6
7
   Quotations
    ◦   Less onerous compliance wise to tenders
    ◦   Confidentiality of quotations
    ◦   Fax quotations vs mailed quotations
                               l d
    ◦   Dedicated fax, officer opening etc.
    ◦   Posting of quotations on notice board
              g    q

    ◦ Finance Circular No 3/2010 [11 August 2010] Changes
      to the Quotation Process
         Minimum Conditions of Contract for Quotation
         Publication of Quotation Schedule and Corrigendum Changes
         P bli i
          Publication of Reasons f Quotations that are “Cancelled” or
                       fR        for Q     i    h      “C    ll d”
          “No Award”



                                                                        8
   Tenders
    ◦ Offer by vendors – more legal documentation as it
      is binding
    ◦ Confidentiality and integrity important
        Tender boxes system with dual key
        Tender opening committee
        Tender witnessing officers
        Evaluation b committee
         E l    i   by      i
        Award by approving authorities based on value
    ◦ Posting of bids on notice boards




                                                          9
   Centralisation to de-centralisation
    ◦ THEN
      Central procurement office (CPO)
      Stationeries e.g. pens obtained via CPO
      Savings from bulk purchases but spoilage from stock
       obsolescence, matching demand/supply
    ◦ NOW
      Decentralised
      E.g. e-Catalogue buy, bulk tender, GeBIZ
      You buy what you need, block budget aproach




                                                             10
   IM3B to IM on procurement
    ◦ THEN
      Instruction manuals came in paper files
      Updating was a pain, manually cross out super-ceded
       paras, paste over new paras etc.
      People were more controls & rules conscious
    ◦ NOW
      Web based
       Web-based
      Ease of reference and ease of forgetting (in some
       cases)
            )




                                                             11
   Inherent Risks
    ◦ Procurement is susceptible to corruption (in
      general)
    ◦ E.g. vendors gifts, ang-pows, free samples
    ◦ Non-compliances can threaten openness, fairness
      and transparency occur
    ◦ Laxity in contract management can result in loss of
      value-for-money
       al e for mone
    ◦ Report of the Auditor-General highlights cases of
      non-compliance
      non compliance




                                                            12
   In the past:
    ◦ AG’s Report 1994/1995
      Audit of Purchases under United States Foreign Military
       Sales Programme
      Review of Financial Systems of Singapore Armed Forces
       Sports Association
       S      A     i i
      Compliance with Government Procurement Procedures
       by Statutory Boards




                                                                 13
14
15
16
   Recently – Report of the Auditor-General
    FY2008/09, Auditor-General’s Overview
   Areas of concern
    ◦ Laxity in procurement and contract management
    ◦ Lack of financial prudence in procurement and poor
      management of contracts and agreements
    ◦ Resulting in higher expenditure for goods and
               g     g                    g
      services




                                                           17
   Areas of concern (cont’d)
                     (cont d)
    ◦   Under-performance not detected
    ◦   Penalties for non-performance not imposed
                      non performance
    ◦   Revenues due not collected
    ◦   Little or no assurance of value-for-money in
                                                y
        projects carried out




                                                       18
19
20
21
22
   People
    ◦ Clear from AGO report that lapses are due to the
      way people interpret and enforce the rules as well
      as implementing the procedures
    ◦ IM3B now more principles-based, i.e. more room
      for people to interpret hence critical to educate
      staff handling procedure about how to apply the
      principles
    ◦ IM3B now provides case studies to help us
    ◦ But still need to inculcate controls consciousness




                                                           23
   People
    ◦ Segregation of responsibilities
      Not one person do everything
      GeBIZ – different roles, e.g. goods received and goods
       inspection must be different officers, purchasing
       officer also cannot be approving etc.
         ffi    l          b          i
      Previously can circumvent if manual, now with GeBIZ
       roles, more difficult
      Evaluation team for tenders shouldn’t all be from the
       same dept/team
    ◦ Education and awareness of IM 3B (and 3G)
    ◦ Trade-off between controls and efficiency


                                                                24
   System of procurement
    ◦ Implement systems and processes that adhere to
      IM3
    ◦ But public agencies do vary in implementation
      E.g. of SBs that had dubious quotations
    ◦ Get internal audit to review
    ◦ Perhaps external audit may review
      However, does not focus too much on internal controls
       over procurement, i.e. more concerned about validity
       and authorisation, completeness of recording of
       purchasing and payment transactions then
       procurement principles: openness, fairness and
       transparency


                                                               25
   GeBIZ: A game changer
    ◦ Controls are built into the procurement process
    ◦ More difficult (but not impossible!) to circumvent
      relative to manual processes
    ◦ Examples
      Openness of web invitations to quotes and invitations
       to tenders and request for proposals (global)
      Routing for approvals
      Publication of awards
                    f
    ◦ Make full use of GeBIZ
      Because you HAVE to (SBs MUST follow IM3)
      Because it’s good for your agency



                                                               26
   Some issues for procurement managers to
    consider:
    ◦ To what extent does your agency adhere to IM3B/G?
    ◦ To what extent is your standard operating
      p
      procedures for p
                     procurement in line with IM3B/G?
    ◦ How familiar are your people with IM3B/G principles
      and procedures (i.e. GeBIZ use)
    ◦ Have you set-up assurance and audit of
                                    d d     f
      procurement
      Get your internal audit to look into it
      Ask your external auditor to look into it



                                                            27
   Understand your own control and compliance
    issues first
   Auditor-General s
    Auditor General’s Office will carry out audits
    on a rotational basis
    ◦ Your turn for procurement or contracts audit by
      AGO will (eventually!) come 
    ◦ At least minimise or reduce number of findings by
                                                  g y
      AGO (or your agency will be featured in Report of
      the Auditor-General FY 20XX/XX




                                                          28
   Questions?
   Contact
    ◦ Yoong Ee Chuan, Director/Internal Audit Office
               Chuan
    ◦ 535 Clementi Road, Singapore 599489
    ◦ Ngee Ann Polytechnic (www.np.edu.sg)
                           (www np edu sg)
        yec2@np.edu.sg
        DID: 6460-6275
        Twitter: @eechuan
        LinkedIn: http://sg.linkedin.com/in/eechuan




                                                       29

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Control And Compliance In Public Sector Procurement 18 Aug 2010

  • 1. Public Sector Procurement Asia 2010 17-18 August 2010 g Yoong Ee Chuan, CIA, CPA, CISA, CISM 1
  • 2. Evolution of public sector procurement  Procurement risks  Managing procurement risks  Control and compliance issues 2
  • 3. Paper to Digital  Centralisation to de-centralisation  IM3B to IM on procurement  Snapshot of procurement ecosystem 3
  • 4. 4
  • 5. 5
  • 6. Principles remain similar i e open and fair i.e. competition, transparency and value-for-money (or previously “lowest cost meeting specifications”) ifi i ”)  Procurement processes were very manual  IM3B – Government Instruction Manual on Procurement prescriptive rules for manual handling of procurement exercises g p  Rules for quotations vs tenders  Estimated procurement value (EPV) ◦ >=$3,000 < $30,000 – quotations ◦ > $70,000- tenders 6
  • 7. 7
  • 8. Quotations ◦ Less onerous compliance wise to tenders ◦ Confidentiality of quotations ◦ Fax quotations vs mailed quotations l d ◦ Dedicated fax, officer opening etc. ◦ Posting of quotations on notice board g q ◦ Finance Circular No 3/2010 [11 August 2010] Changes to the Quotation Process  Minimum Conditions of Contract for Quotation  Publication of Quotation Schedule and Corrigendum Changes  P bli i Publication of Reasons f Quotations that are “Cancelled” or fR for Q i h “C ll d” “No Award” 8
  • 9. Tenders ◦ Offer by vendors – more legal documentation as it is binding ◦ Confidentiality and integrity important  Tender boxes system with dual key  Tender opening committee  Tender witnessing officers  Evaluation b committee E l i by i  Award by approving authorities based on value ◦ Posting of bids on notice boards 9
  • 10. Centralisation to de-centralisation ◦ THEN  Central procurement office (CPO)  Stationeries e.g. pens obtained via CPO  Savings from bulk purchases but spoilage from stock obsolescence, matching demand/supply ◦ NOW  Decentralised  E.g. e-Catalogue buy, bulk tender, GeBIZ  You buy what you need, block budget aproach 10
  • 11. IM3B to IM on procurement ◦ THEN  Instruction manuals came in paper files  Updating was a pain, manually cross out super-ceded paras, paste over new paras etc.  People were more controls & rules conscious ◦ NOW  Web based Web-based  Ease of reference and ease of forgetting (in some cases) ) 11
  • 12. Inherent Risks ◦ Procurement is susceptible to corruption (in general) ◦ E.g. vendors gifts, ang-pows, free samples ◦ Non-compliances can threaten openness, fairness and transparency occur ◦ Laxity in contract management can result in loss of value-for-money al e for mone ◦ Report of the Auditor-General highlights cases of non-compliance non compliance 12
  • 13. In the past: ◦ AG’s Report 1994/1995  Audit of Purchases under United States Foreign Military Sales Programme  Review of Financial Systems of Singapore Armed Forces Sports Association S A i i  Compliance with Government Procurement Procedures by Statutory Boards 13
  • 14. 14
  • 15. 15
  • 16. 16
  • 17. Recently – Report of the Auditor-General FY2008/09, Auditor-General’s Overview  Areas of concern ◦ Laxity in procurement and contract management ◦ Lack of financial prudence in procurement and poor management of contracts and agreements ◦ Resulting in higher expenditure for goods and g g g services 17
  • 18. Areas of concern (cont’d) (cont d) ◦ Under-performance not detected ◦ Penalties for non-performance not imposed non performance ◦ Revenues due not collected ◦ Little or no assurance of value-for-money in y projects carried out 18
  • 19. 19
  • 20. 20
  • 21. 21
  • 22. 22
  • 23. People ◦ Clear from AGO report that lapses are due to the way people interpret and enforce the rules as well as implementing the procedures ◦ IM3B now more principles-based, i.e. more room for people to interpret hence critical to educate staff handling procedure about how to apply the principles ◦ IM3B now provides case studies to help us ◦ But still need to inculcate controls consciousness 23
  • 24. People ◦ Segregation of responsibilities  Not one person do everything  GeBIZ – different roles, e.g. goods received and goods inspection must be different officers, purchasing officer also cannot be approving etc. ffi l b i  Previously can circumvent if manual, now with GeBIZ roles, more difficult  Evaluation team for tenders shouldn’t all be from the same dept/team ◦ Education and awareness of IM 3B (and 3G) ◦ Trade-off between controls and efficiency 24
  • 25. System of procurement ◦ Implement systems and processes that adhere to IM3 ◦ But public agencies do vary in implementation  E.g. of SBs that had dubious quotations ◦ Get internal audit to review ◦ Perhaps external audit may review  However, does not focus too much on internal controls over procurement, i.e. more concerned about validity and authorisation, completeness of recording of purchasing and payment transactions then procurement principles: openness, fairness and transparency 25
  • 26. GeBIZ: A game changer ◦ Controls are built into the procurement process ◦ More difficult (but not impossible!) to circumvent relative to manual processes ◦ Examples  Openness of web invitations to quotes and invitations to tenders and request for proposals (global)  Routing for approvals  Publication of awards f ◦ Make full use of GeBIZ  Because you HAVE to (SBs MUST follow IM3)  Because it’s good for your agency 26
  • 27. Some issues for procurement managers to consider: ◦ To what extent does your agency adhere to IM3B/G? ◦ To what extent is your standard operating p procedures for p procurement in line with IM3B/G? ◦ How familiar are your people with IM3B/G principles and procedures (i.e. GeBIZ use) ◦ Have you set-up assurance and audit of d d f procurement  Get your internal audit to look into it  Ask your external auditor to look into it 27
  • 28. Understand your own control and compliance issues first  Auditor-General s Auditor General’s Office will carry out audits on a rotational basis ◦ Your turn for procurement or contracts audit by AGO will (eventually!) come  ◦ At least minimise or reduce number of findings by g y AGO (or your agency will be featured in Report of the Auditor-General FY 20XX/XX 28
  • 29. Questions?  Contact ◦ Yoong Ee Chuan, Director/Internal Audit Office Chuan ◦ 535 Clementi Road, Singapore 599489 ◦ Ngee Ann Polytechnic (www.np.edu.sg) (www np edu sg)  yec2@np.edu.sg  DID: 6460-6275  Twitter: @eechuan  LinkedIn: http://sg.linkedin.com/in/eechuan 29