Citrix XenDesktop 7 represents a radical change in the desktop virtualization space, providing a unified solution for delivery of virtual desktops and applications on demand. But is the best virtual desktop platform alone sufficient to guarantee desktop virtualization success? Attend this webinar to learn about next-gen performance monitoring best practices that you need to put in place to get the most out of your XenDesktop 7 investments and reliably deliver virtual desktops to more users and without glitches or cost/time overruns.
Join desktop virtualization expert Bala Vaidhinathan (CTO, eG Innovations) and learn how to:
- Deliver superior end-user experience, simplify management, and reduce total cost of ownership of Citrix XenDesktop 7 virtual desktop environments
- Utilize next-gen management solutions that complement Citrix Director/EdgeSight to accelerate troubleshooting
- Boost user productivity by means of powerful analytics and reporting, deep performance visibility, and auto-correlated diagnosis - across every layer, every tier of the XenDesktop 7 infrastructure
- Assure virtual desktop user satisfaction by pre-emptively detecting and resolving performance issues - before users notice
- Ensure maximum ROI by right-sizing your XenDesktop 7 infrastructure using powerful reporting & analytics
13. Desktop Virtualization Components
Virtual Desktops
Delivers virtual desktops to any user on any
device, anywhere.
End
Users
Virtual Desktop Platform
Orchestrates infrastructure components
to deliver virtual desktop service to users.
Desktop
Infra Apps
Storage
Virtual.
Network
Infrastructure Components
Provide foundational services including
storage, networking, computing, applic
ations, desktops, etc.
14. Meet the Team – Design
End
Users
Virtual
Desktop
Platform
Virtual Desktop Architect
Responsible for technology choices
Handles long term technology
planning and forecasting
Desktop
Infra Apps
Storage
Virtual.
Network
Infrastructure Components
15. Meet the Team - Operations
Helpdesk
• Handles user complaints
about virtual desktops
• Performs 1st level
support
End
Users
Citrix Service Manager
• Operations for the Citrix tier
• Responsible for the desktop
virtualization service
Virtual
Desktop
Platform
IT Operations
Desktop
Infra Apps
Storage
Virtual.
Network
Infrastructure Components
(Network Ops, Storage
Ops, Desktop Ops,
Application Ops, etc.)
16. Today’s Tools – Design
End
Users
Virtual Desktop Architect
Platform Tools
Virtual
Desktop
Platform
Responsible for technology choices
Handles long term technology
planning and
forecasting
Use virtual platform tools; limited
visibility end to end.
Desktop
Infra Apps
Storage
Virtual.
Network
Infrastructure Components
17. Objectives vs. Capabilities
Role
Citrix Architect
Objectives
•
•
Load test, evaluate
performance of different
technologies
Analyze long term
performance and capacity –
across all the tiers
Capabilities
•
Trends for the virtual
desktop platform
•
Little/no visibility end-toend; forecasting, bottleneck
analysis capability
18. Today’s Tools - Operations
End
Users
Virtual
Desktop
Platform
IT Operations
Specialized Tools
Desktop
Infra Apps
Storage
Virtual
Infrastructure Components
Network
Manage each tier individually.
(Network Ops, Storage
Ops, Desktop Ops,
Application Ops, etc.)
19. Objectives vs. Capabilities
Role
Citrix Architect
Objectives
•
•
IT Operations
•
Capabilities
Load test, evaluate
performance of different
technologies
Analyze long term
performance and capacity –
across all the tiers
•
Trends for the virtual
desktop platform
•
Little/no visibility end-toend; forecasting, bottleneck
analysis capability
Keep the network, storage,
database, virtual tiers working
fine
•
Drill-down tools to
allow them to manage their
tiers well
20. Today’s Tools - Operations
End
Users
Platform Tools
Citrix Service Manager
Virtual
Desktop
Platform
Manage virtual desktop platform;
Don’t extend into infrastructure tiers.
• Operations for the Citrix tier
• Responsible for the desktop
virtualization service
Desktop
Infra Apps
Storage
Virtual
Network
Infrastructure Components
22. Objectives vs. Capabilities
Role
Citrix Architect
Objectives
•
Citrix Service Manager
•
•
•
Load test, evaluate
performance of different
technologies
Analyze long term
performance and capacity –
across all the tiers
•
Trends for the virtual
desktop platform
•
Little/no visibility end-toend; forecasting, bottleneck
analysis capability
Keep the network, storage,
database, virtual tiers working
fine
•
Drill-down tools to
allow them to manage their
tiers well
•
•
IT Operations
Capabilities
Citrix XenDesktop
health monitoring
•
No ability to troubleshoot
virtual desktop slowness
across tiers
Keep the Citrix platform
working well
Ensure that the virtual desktop
service is working well
23. Today’s Tools - Operations
Helpdesk
Trouble-ticketing & Desktop tools
Track trouble tickets.
Basic desktop troubleshooting
• Handles user complaints
about virtual desktops
• Performs 1st level
support
End
Users
Virtual
Desktop
Platform
Desktop
Infra Apps
Storage
Virtual.
Network
Infrastructure Components
24. Objectives vs. Capabilities
Role
Citrix Architect
Objectives
•
Citrix Service Manager
•
•
•
Helpdesk
Load test, evaluate
performance of different
technologies
Analyze long term
performance and capacity –
across all the tiers
•
Trends for the virtual
desktop platform
•
Little/no visibility end-toend; forecasting, bottleneck
analysis capability
Keep the network, storage,
database, virtual tiers working
fine
•
Drill-down tools to
allow them to manage their
tiers well
•
•
IT Operations
Capabilities
Citrix XenDesktop
health monitoring
•
No ability to troubleshoot
virtual desktop slowness
across tiers
Desktop troubleshooting
capability
Keep the Citrix platform
working well
Ensure that the virtual desktop
service is working well
•
•
•
Troubleshoot basic issues with
user desktops
Triage a problem and call the
right IT operations person
•
No visibility into operational
state of the service or to
triage a problem
25. In Summary: Today’s Gap
Little/no visibility endto-end; forecasting,
bottleneck analysis
capability
No ability to
troubleshoot virtual
desktop slowness
across tiers
End
Users
Virtual
Desktop
Platform
Desktop
Infra Apps
Storage
Virtual.
Network
Infrastructure Components
No visibility into
operational state of the
service or to triage a
problem
26. The Solution:
Intelligent Performance Management
Deep end-to-end
performance visibility;
forecasting, bottleneck
analysis capability
Service Performance
Users, Applications, Sessions, Incident
s, Latency.
End
Users
Platform Performance
Virtual
Desktop
Platform
Connections, resources, failed desktops,
users
Desktop
Infra Apps
Storage
Virtual.
Utilization levels of CPU, memory, disk,
workload on each element – IOPS /
Requests / Bandwidth.
Infrastructure Components
Network
Infrastructure Performance
Ability to troubleshoot
virtual desktop
slowness across tiers
Full visibility into
operational state of the
service to triage a
problem
42. Addressing the XenDesktop
Performance Management Gap
Deep end-to-end
performance visibility;
forecasting, bottleneck
analysis capability
Service Performance
Users, Applications, Sessions,
Incidents, Latency.
End
Users
Platform Performance
Virtual
Desktop
Platform
Connections, resources, failed desktops,
users
Desktop
Infra Apps
Storage
Virtual.
Utilization levels of
CPU, memory, disk, workload on each
element – IOPS / Requests / Bandwidth.
Infrastructure Components
Network
Infrastructure Performance
Ability to troubleshoot
virtual desktop
slowness across tiers
Full visibility into
operational state of the
service to triage a
problem