Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

1. Proactive Performance Monitoring
for UNIX and Windows Environments
from a Single Pane of Glass
Product Tour
Presenter
Srinivas Ramanathan (CEO, eG Innovations)

2. Agenda
 Data Center Trends
 Server Management Today
 Unified Windows & Unix Monitoring using eG Enterprise
– A live product tour
 eG Enterprise licensing and architecture
 Q&A
 Next Steps
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3. Data Centers are Heterogeneous
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4. Factors Governing Choice of Server OS
 Applications being hosted
 Familiarity with the OS
 Choice of the hardware vendor
 Cost
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5. Virtualization is Predominant
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6. Managing Unix and Windows
Two Different Worlds!
Unix Windows
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7. IT Monitoring & Management Today
Shell Scripts - Unix CiscoWorks - Network
VMware VCOPS - Virtual
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Event Viewer - Windows
Task Manager - Windows
EMC Ionix - Storage Cisco UCS Manager - Hardware

8. eG Enterprise – Live Demo
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9. Single Pane of Glass
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10. An Application Model - Citrix
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How is the user
experience?
Are applications
published on the server
working well?
Can you access the
application server?
Is the application’s
Windows service
Is threu anpnpinligc?ation
processs running
normally?
Can you access the TCP
port of the server?
Can you ping the server?
Is the server’s OS
working properly?

11. Windows Monitoring
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12. Linux Monitoring
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13. Detailed Diagnosis
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14. Multi-Level Thresholds
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15. Automatic Baselining
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16. Problem Fix History
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17. Citrix On Windows
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18. Java on Linux
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19. Detailed Diagnosis
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20. Prioritization of Alerts Using the Layer
Model
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21. Dashboards
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22. Extending eG For Monitoring Custom
Applications
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23. Virtualization Monitoring
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24. Virtualization Monitoring
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25. Virtualization Monitoring
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26. In-N-Out Virtualization Monitoring
• The Outside view shows the portion of physical
resources used by each VM (CPU, disk, memory)
• Provided by the virtualization hypervisor
• Useful for capacity planning and identifying certain VM issues
• Does NOT show why a VM is consuming resources
Resources of the Physical Machine
100%
0
VM4
32%
VM3 20%
VM2 25%
VM1 15%
100%
40%
VM4 32%
20%
12%
VM3 25% 60% 20%
10
%
45
%
5
%
30%
VM2 25%
VM1 60% 10% 15%
0
Resources of the Physical Machine
Apps inside a VM
• The Inside view shows the portion of resources allocated to
a VM that are used by each application and each user of the VM
• Provided by the guest OS (for Windows: WMI)
• Useful for user load balancing, identifying guest OS issues, misbehaving
applications, and unauthorized user activities
• Does show why a VM is consuming resources, accelerates fix
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27. Outside View of a VM
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28. Inside View of a VM
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29. Personalized View – Kim user
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30. Service Topology Views
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31. Correlated Alarms
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32. The eG Service Manager
Service Manager eG Enterprise Manager
Identify & resolve
problems preemptively,
before users call!
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Profile Manager? Citrix?
Application?
VMware?
Active Directory? EMC?
The eG Enterprise Service Manager is a General Practitioner
for your IT infrastructure.

33. eG Enterprise Architecture
TRENDS
ANALYSIS
AUTO
DISCOVERY
DATA ANALYSIS
MULTI-PHASE
CORRELATION
SERVICE LEVEL
eG Plugins
AGENTLESS
MONITORING
eG Monitoring
SINGLE AGENT
MONITORING
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AUDITS
SERVICE
MONITORING
REAL-TIME
ALERTS
SINGLE CLICK
DIAGNOSIS
MULTI-LEVEL
DIAGNOSIS
100% WEB
INTERFACE
AUTO
THRESHOLDING
PROBLEM
MANAGEMENT
eG Manager
eG Console
PERSONALIZED
VIEWS
CENTRAL
CONFIGURATION
ANY WHERE
MONITORING
NMS
INTEGRATION
ADVANCED
REPORTING
CONFIG CHANGE
CONTROL
ACTIONS
INTEGRATION
CONSOLE
MULTI-LOCATION
TESTING
Services, Systems, Applications and Networks

34. The eG Universal Monitor
•A single monitor license for Microsoft,
Linux, Solaris, HPUX, AIX, VMware, Tru64
•A single price, regardless of OS or server
configuration - 2, 4, 8, 16 CPUs
•A single agent for monitoring any
application
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•A single price to manage multiple
applications on the same server
•Auto-upgradeable
•Agentless monitoring option
•100% web-based – HTTP/HTTPS

35. Executive Report
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36. Operations Report
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37. Configuration Monitoring
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38. Change Tracking
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39. ROI of Total IT Performance Management
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• Reduce downtime
• Increase application availability
• Boost user experience
Boost
User Satisfaction
& Productivity
• Simplify, automate & accelerate
diagnosis & troubleshooting
• Optimize staffing levels & reduce OPEX
Reduce
IT Support
Cost & Complexity
• Increase hardware utilization
• Leverage investment in software
• Right-size & optimize environment
Reduce
Infrastructure Cost &
Avoid Cost Overruns
• Accelerate deployments & rollout
• Reduce risk, deliver successful projects
& peace of mind
Deliver Projects
on Time, on Budget,
on Target

40. Next Steps
More details
http://www.eginnovations.com/freetrial
 Send an Email
info@eginnovations.com
 Call Us (866) 526 6700
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