Compliance rules are in place either to protect business and markets, or to protect individuals by guiding them on how to follow regulations. However, rules can be misunderstood. Therefore, the challenge shifts to identifying what more must be done to ensure that the employers and the employees do comply with regulations. Here is an presentation to simplify Compliance using creative instructional design approaches to instill the spirit of Compliance. For More resource on eLearning, mLearning, Blended learning solutions please visit - http://bit.ly/learning-blogs-EID About EI Design EI Design brings in 14 years of expertise servicing customers across 16 countries catering to their varied eLearning needs. We have delivered more than 6500 hours of eLearning development content (of which over 750 hours is for mobile learning). We also have a strong expertise in localising content in 26 global languages. Please visit - www.eidesign.net to know more.

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Compliance Simplified Using Creative Instructional Design
Approaches To Instill The Spirit Of “Why Comply”
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Part of Compliance Series
Presented by
www.eidesign.net
Author-Asha Pandey
Chief Learning Strategist, EI Design
apandey@eidesign.net

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About EI Design (www.eidesign.net)
2
Years of Learning Solutions
Expertise
14
6500 Hours of eLearning
Developed
390
Hours of Localisation
In 26 Languages Developed
82.3%
Customer
Retention Rate
20+ Industry Verticals
Serviced
Countries – The Breadth of Our
Customer Base
16
750
Hours of Mobile Learning
Developed

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Our portfolio and the range of our services
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Core services:
Core services: Our rich portfolio includes:
1. Custom Course development eLearning /
mLearning
2. Migration of legacy courses to HTML 5
3. Localisation
4. ILT / VILT and Blended Learning
5. Performance Support Tools
Off-the-shelf Products:
1. Suite on Instructional Design
2. Suite on generic Compliance
Value added Services : Comprehensive evaluation
strategy (cuts across various training formats)
1. Efficacy of learning (the learnability and gain
for learners)
2. Impact of training (the gain for business)
3. Return of Investment (ROI) on training
Beyond Learning: We also offer several Learning
Support services that can be used to promote
eLearning adoption or specific mandates like change
management.

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Compliance Simplified: Using Creative Instructional Design Approaches To Instill The
Spirit Of “Why Comply”
You have decided to adopt mLearning (or mobile
learning) and are ready to move your legacy courses
to HTML5. Obviously, this involves a significant budget
and you want to be certain that you have chosen the
most efficient approach to convert your legacy
courses into HTML5. In this article, I will share some
case studies to outline how you can manage this
migration into HTML5 the right way.
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Compliance Simplified: How To Use Creative Instructional Design Approaches To Instill
The Spirit Of Compliance
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In this article, we will look at this challenge in detail. As a response to mitigate this, I will outline how we can instill the spirit
of “why comply” by using examples that feature compelling creative Instructional Design approaches.
Background
High profile areas of business – especially anything connected to revenue and markets – are governed by regulations. These
are sets of rules set out by government bodies on how businesses should operate – covering trades, financial dealings,
competition rules, safeguarding, and more.

6. http://www.eidesign.nethttp://www.eidesign.net
Compliance Simplified: How To Use Creative Instructional Design Approaches To Instill
The Spirit Of Compliance
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In this article, we will look at this challenge in detail. As a response to mitigate this, I will outline how we can instill the spirit
of “why comply” by using examples that feature compelling creative Instructional Design approaches.
For example:
• Rules on insider trading, antitrust, or competition are in place to ensure that financial markets operate fairly, so no party
has an advantage over another.
• Rules on workplace behavior and health and safety are in place primarily to safeguard the people at work.

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How And Why Rules Can Be Misunderstood
Let’s take a look at a couple of examples that explore
how and why rules can be misunderstood – either
because they try to set standards for personal
behavior which is complex and can be challenging, or
because they set out strict methods of operation,
based on market behavior.
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Compliance Simplified Examples
Respect in the workplace, or in any place, can be a difficult subject to
discuss. People do not like to think they are behaving disrespectfully
– most people believe they behave well with colleagues and others
they encounter in the workplace. That’s because respect is not
regulated – it is set by an internal bearing, based on our morals and
ethical perspectives, which are in turn derived from our upbringing,
past experiences, home lives, and even faith.
Telling someone their behavior is disrespectful to you or to others can
be difficult. Respect is often only noted by its absence and by the
person who is not being treated with respect. Huge developments in
anti-discrimination movements have made discussions about respect
(or a lack of it) in the workplace easier to lead.
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Example 1: Respect in the workplace.

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Compliance Simplified Examples
In the first instance, we have shown how we can build sensitivity to
recognize disrespectful behavior. Alongside, we have added a simple
test to guide the learners and help them not cross the line.
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Recognizing disrespectful behavior.
What can be done: Let me share how we have handled two important aspects
to meet the mandate of respect in the workplace.

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Compliance Simplified Examples
In this instance, using a situation analysis approach, we highlight the
consequences of each choice made by the learners. Making the
learners see the impact of their choices, we can increase the
probability of right action.
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Responding correctly to disrespectful comments.
What can be done: Let me share how we have handled two important aspects
to meet the mandate of respect in the workplace.

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Compliance Simplified Examples
Bribery and corruption is another contentious area. While it is simple
to explain the concept and what constitutes a bribe or corrupt
behavior, the difficulty lies in ensuring that learners apply the
concept and demonstrate expected standards of behavior.
Bribery can easily become the norm – a standard way of doing
business with people. While to an outsider, bribery or corruption may
be obvious, it may be invisible to someone who thinks it is normal
business practice. Gift-giving, hospitality, and entertainment are also
tricky areas to negotiate – when does a gift become a bribe?
While many countries have national legislation on bribery and
corruption, and the laws of some countries cover behavior beyond
their jurisdictions, there are no monetary limits on what constitutes a
bribe. Understanding when a gift could be considered a bribe is
crucial to understanding the entire concept – and this can be a
minefield for employees and managements.
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Example 2: Combating bribery in business.

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Compliance Simplified Examples
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What can be done: In case of combating bribery in business, a very significant aspect is to have employees
recognize the red flags and trigger the required action. This is how we have handled this aspect:

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How Can We Handle These Dynamics?
Through our creative Instructional Design approaches for compliance courses, we have defined an approach we term as
Compliance Simplified. The examples shown in this article have been picked up from this approach.
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1. Take complex concepts and
demystify them for learners.
2. Use simple explanations, placing
learners into challenging scenarios
and asking them to choose a way
out – an opportunity to choose
the right path.
3. Explain the consequences of each
choice made before posing
another similar dilemma – testing
the learners’ understanding along
the way.
To help learners understand tricky legal premises using this approach, we:

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How Can We Handle These Dynamics?
I hope this article was useful in seeing value in our mandate
Compliance Simplified and how it can influence and trigger the right
behavior. We believe only when this objective is achieved, would
the compliance mandate hit the bull’s-eye.
Using innovative and creative Instructional Design techniques for
compliance is a very significant practice at EI Design. Do contact me
if you have any questions.
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Acknowledgement: This article was conceptualized by our business associate Helen O’Gorman who shares my
passion to make compliance courses immersive and engaging.

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EI Design Pvt Ltd
Corporate Office and Development Centre
#160, Arun Arch,
9th Cross, Indiranagar 1st Stage
Bangalore - 560 038, India.
www.eidesign.net
Asha Pandey,
CMD and Chief Learning Strategist
Tel (Direct): +91-80-25202679
Board: +91-80-25202677 / 25202678
Mobile: +91-98450-61484
Email: apandey@eidesign.net