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Belmont Course 2350
  Creative Entertainment Technologies


      Made to Stick
            (A Book Report)
                  &

Developing A Competitive
       Advantage
Made to Stick




Why do some ideas succeed and others fail?
Made to Stick




Why do some ideas succeed and others fail?
“Sticky” ideas
“Sticky” ideas
  Urban Legends
“Sticky” ideas
  Urban Legends
  Aesop’s Fables
“Sticky” ideas
       Urban Legends
        Aesop’s Fables


What do these have in common?
“Sticky” ideas
                  Urban Legends
                   Aesop’s Fables


          What do these have in common?


Sticky = understandable, memorable, and effective in
           changing thought or behavior
S
U
C
C
E
S
s
S implicity
U
C
C
E
S
s
S implicity
U nexpectedness
C
C
E
S
s
S implicity
U nexpectedness
C oncretedness
C
E
S
s
S implicity
U nexpectedness
C oncretedness
C redibility
E
S
s
S implicity
U nexpectedness
C oncretedness
C redibility
E motional
S
s
S implicity
U nexpectedness
C oncretedness
C redibility
E motional
S tories
s
S implicity
U nexpectedness
C oncretedness
C redibility
E motional
S tories
s
    THIS WILL BE ON THE TEST!
Why is this important?

      The “curse of knowledge” is that we know all
      have learned a great deal of information, but
      don’t retain it all.



   SUCCESs gives us a checklist to help keep
brands and ideas “sticky” and easy to remember
Simplicity
FIND THE CORE

SHARE THE CORE
Simplicity
     FIND THE CORE
Become a Master of Exclusion
    SHARE THE CORE
Simplicity
                   FIND THE CORE
           Become a Master of Exclusion
                  SHARE THE CORE
In Management -

If we achieve nothing else our company must _______
Simplicity
                   FIND THE CORE
           Become a Master of Exclusion
                  SHARE THE CORE
In Management -

If we achieve nothing else our company must _______
Simplicity
                   FIND THE CORE
           Become a Master of Exclusion
                  SHARE THE CORE
In Management -                                        Be the
                                                      Lowfare
                                                       Airline
If we achieve nothing else our company must _______
Simplicity
                   FIND THE CORE
              Become a Master of Exclusion
                  SHARE THE CORE
In Management -                                        Be the
                                                      Lowfare
                                                       Airline
If we achieve nothing else our company must _______

In Battle -

If we nothing else we must accomplish ______
in tomorrow’s mission
Simplicity
                   FIND THE CORE
              Become a Master of Exclusion
                  SHARE THE CORE
In Management -                                        Be the
                                                      Lowfare
                                                       Airline
If we achieve nothing else our company must _______

In Battle -

If we nothing else we must accomplish ______
in tomorrow’s mission
Simplicity
                   FIND THE CORE
              Become a Master of Exclusion
                  SHARE THE CORE
In Management -                                        Be the
                                                      Lowfare
                                                       Airline
If we achieve nothing else our company must _______

In Battle -

If we nothing else we must accomplish ______          “We must
in tomorrow’s mission                                  takeover
                                                       the hill”
Simplicity
                   FIND THE CORE
              Become a Master of Exclusion
                  SHARE THE CORE
In Management -                                        Be the
                                                      Lowfare
                                                       Airline
If we achieve nothing else our company must _______

In Battle -

If we nothing else we must accomplish ______          “We must
in tomorrow’s mission                                  takeover
                                                       the hill”



                         In Law...
FOCUS
FOCUS
Keep your core message simple and memorable
FOCUS
Keep your core message simple and memorable

Think of your messages as an inverted pyramid
FOCUS
Keep your core message simple and memorable

Think of your messages as an inverted pyramid
FOCUS
Keep your core message simple and memorable

Think of your messages as an inverted pyramid




        Don’t create decision paralysis.
Unexpected
  GET ATTENTION: The Art of SURPRISE!




              Volkswagen
HOLD ATTENTION: Keep Continued INTEREST
A Less SERIOUS
UNEXPECTED
Concrete & REMEMBER
HELP PEOPLE UNDERSTAND
Concrete




     VELCRO Theory of Memory:
The more hooks in your idea, the better!
Concrete
A Tangible Idea That is Common Among Us All
Concrete
A Tangible Idea That is Common Among Us All


    Capital of Tennessee

    The First Line of “Happy Birthday to You”

    The Mona Lisa

    Your First Car

    (NOT) The Definition of “truth” (everyone has
    their own interpretation)
Credible

Help People Believe

  External Credibility: Pam Laffin

  Internal Credibility: Testable Credentials

       Make Data Accessible / Humanized
Credible
Anti-Smoking Campaign - Pam Laffin
Credible
Anti-Smoking Campaign - Pam Laffin


          Pam is Real
         Pam is Serious
        Pam is Suffering
        Pam is now Dead
Credible

     Use the “Sinatra Test”
(if you can make it here you’ll make it anywhere)
Credible

Make Statistics Tangible
    (utilize human scale - BBs)
Emotional
How do you get people to care?



              or
Emotional
           How do you get people to care?



                             or



    3 million Zambians
 Face Hunger. Thousands
are dying, you could help.
Emotional
           How do you get people to care?



                             or


                                     For just the cost
    3 million Zambians                  of a cup of
 Face Hunger. Thousands              coffee per day...
are dying, you could help.            you could save
                                      this child’s life
Emotional
               How do you get people to care?



                                         or


                                                           For just the cost
        3 million Zambians                                    of a cup of
     Face Hunger. Thousands                                coffee per day...
    are dying, you could help.                              you could save
                                                            this child’s life

“If I look at the mass, I will never act. If I look at the one, I will” -Mother Teresa
Emotional

Use The Power of Association

Appeal to Self Interest

Appeal to Identity
Stories
Building a Story beyond the Brand




         Subway Jared
Stories
          Get People to Act

Stories as Simulation

  Talking Shop



Stories as Inspiration

  Jared
Helps People To:
S implicity
U nexpectedness
C oncretedness
C redibility
E motional
S tories
Helps People To:
S implicity       Get the Message
U nexpectedness
C oncretedness
C redibility
E motional
S tories
Helps People To:
S implicity       Get the Message
U nexpectedness    Pay Attention

C oncretedness
C redibility
E motional
S tories
Helps People To:
S implicity         Get the Message
U nexpectedness      Pay Attention

C oncretedness    Understand & Remember

C redibility
E motional
S tories
Helps People To:
S implicity         Get the Message
U nexpectedness      Pay Attention

C oncretedness    Understand & Remember

C redibility        Believe & Agree

E motional
S tories
Helps People To:
S implicity         Get the Message
U nexpectedness      Pay Attention

C oncretedness    Understand & Remember

C redibility        Believe & Agree

E motional                Care

S tories
Helps People To:
S implicity         Get the Message
U nexpectedness      Pay Attention

C oncretedness    Understand & Remember

C redibility        Believe & Agree

E motional                Care

S tories                  Act
Developing a Competitive Advantage
Developing a Competitive Advantage

            Differentiation
Developing a Competitive Advantage

                       Differentiation

After determining how to present the STORY of our artist in a
                “Made to Stick” sort of way....
Developing a Competitive Advantage

                       Differentiation

After determining how to present the STORY of our artist in a
                “Made to Stick” sort of way....



           How do we position them to succeed?
SWOT Analysis


Strengths

Weaknesses

Opportunities

Threats
SWOT Analysis


Developed by Albert S Humphrey

Stanford University 60’s & 70’s

Consulted over 100 companies globally
SWOT Analysis for an Artist
Strengths
Strengths - Attributes of the artist / brand that are helpful in
achieving the objectives:
Strengths
Strengths - Attributes of the artist / brand that are helpful in
achieving the objectives:

     Sound

     Songs

     Style

     Performance
Weaknesses
Weaknesses - Attributes of the artist / brand that are harmful in
achieving the objectives.
Weaknesses
Weaknesses - Attributes of the artist / brand that are harmful in
achieving the objectives.

     Budget

     Originality

     Approach
Opportunities
Opportunities - External conditions that are helpful in achieving
the objectives
Opportunities
Opportunities - External conditions that are helpful in achieving
the objectives

     Concerts, Festivals & Tours

     Partnerships & Sponsorships

     Charities & Benefits

     Digital or Word-of-Mouth Marketing
Threats
Threats - External conditions which could do damage to the
objectives.
Threats
Threats - External conditions which could do damage to the
objectives.
     Partner Changes

     Culture Shift

     Technical Difficulty

     Health & Band Breakup
SWOT Matrix
SWOT Matrix
Internal
SWOT Matrix
Internal     Internal
SWOT Matrix
Internal     Internal




External
SWOT Matrix
Internal     Internal




External     External
How Does Your
Artist fit into a
   SWOT?
How Does Your
                   Artist fit into a
                      SWOT?
SWOT analysis can be very subjective.
Do not rely too much on it.
Two people rarely come up with the same final version of a SWOT

Use it as a guide and not as a prescription
Made to stick   competitive advantage

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Made to stick competitive advantage

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