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Ellen Smyth
Perhaps	
  the	
  greatest	
  weakness	
  
     in	
  online	
  educa4on…	
  
                    	
  
Perhaps	
  the	
  greatest	
  weakness	
  
     in	
  online	
  educa4on…	
  
                    	
  
Disappearing	
  
  Students   	
  


     	
  
We	
  lose	
  20	
  to	
  50%	
  in	
  the	
  first	
  year,	
  and	
  10	
  to	
  
 20%	
  more	
  than	
  that	
  in	
  online	
  courses.	
  
   -­‐Frankola,	
  2001	
  
University	
  of	
  
  Phoenix	
  
  graduates	
  16%	
  
  overall	
  and	
  4%	
  
  online	
  
Strayer	
  graduates	
  
  14%	
  
  	
  
       -­‐NY	
  Times	
  
       -­‐Strayer	
  

	
  
How	
  can	
  
 professors	
  
engage	
  online	
  
  students?	
  
The	
  Net-­‐ty	
  Professor	
  
                         Facilitator	
  




Designer	
  
The	
  best	
  of	
  both:	
  
          1. Form	
  &	
  
        2. Func4on	
  
GoTa	
  Have	
  a	
  Hook!	
  
Hook	
  Me!	
  
    Welcome	
  messages,	
  
     images,	
  and	
  video	
  
     lure	
  students	
  in	
  and	
  
     keep	
  students	
  
     coming	
  back.	
  
Clear,	
  concise	
  
course	
  naviga4on	
  
² Visual	
  
² Auditory	
  
² Read/Write	
  
² Kinesthe4c	
  
Modularize!	
  
The	
  
     Facilitator:	
  	
  
            	
  
	
  The	
  Guide	
  on	
  
      the	
  Side	
  
Cheerleader	
  
 and	
  Coach	
  
 	
  What	
  do	
  
        you	
  
        consider	
  
        to	
  be	
  the	
  
        most	
  
        essen4al	
  
        trait	
  of	
  
        effec4ve	
  
        teaching?	
  
 	
  What	
  would	
  
              students	
  
         consider	
  to	
  
        be	
  the	
  most	
  
              essen4al	
  
                   trait?	
  
Online	
               Face-­‐to-­‐face	
  
1. Respectful	
        1. Respectful	
  
2. Responsive	
        2. Knowledgeable	
  
3. Knowledgeable	
     3. Approachable	
  
4. Approachable	
      4. Engaging	
  
5. Communicative	
     5. Communicative	
  
6. Organized	
         6. Organized	
  
7. Engaging	
          7. Responsive	
  
8. Professional	
      8. Professional	
  
9. Humorous	
          9. Humorous	
  
Respect	
  is	
  more	
  
          important	
  than…	
  
a)    Knowledge	
  
b)    Ability	
  to	
  Engage	
  
c)    Communica:on	
  
d)    Anything!	
  
How	
  can	
  
we	
  show	
  
respect?	
  
“Love	
  
   your	
  
students,	
  
and	
  they	
  
 will	
  love	
  
   you	
  
  back!”	
  
Respect	
  

Respect	
                   Respect	
  



    Respect	
        Respect	
  
“The	
  camera	
  looks	
  both	
  ways.”	
  
          -­‐-­‐Rick	
  Sammon	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Burning	
  ques4ons	
  must	
  be	
  
         answered!	
  
“If	
  you	
  have	
  to	
  
wait	
  WEEKS…,	
  it	
  
   can	
  be	
  highly	
  
     frustra4ng.”	
  
1.  Email	
  &	
  Discussions	
  
2.  Grading	
  
3.  Office	
  Hours	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Research	
  
Prepare!	
  
“A	
  cocky	
  prof	
  is	
  
 horrible;	
  they	
  
 think	
  they	
  
 know	
  it	
  all	
  and	
  
 many	
  are	
  
 horrified	
  when	
  
 they	
  realize	
  
 they	
  made	
  a	
  
 mistake.”	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Encourage	
  Contact	
  &	
  
       Office	
  Hours	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica:ve	
      5.	
  Communica:ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Clear,	
  thorough,	
  &	
  
      easy	
  to	
  	
  
    read	
  posts	
  
Awesome	
  Feedback!	
  
 	
  Show	
  
        warmth,	
  
        enthusiasm,	
  
        and	
  a	
  lively	
  
        demeanor!	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Organize	
  
  with	
  
 Glass	
  
 Front	
  
Cabinets	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Here	
  we	
  are	
  now.	
  
  Entertain	
  Us!	
  
Enthusiasm	
  or	
  lack	
  thereof	
  is	
  
        contagious!	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Online	
                  Face-­‐to-­‐face	
  
1.	
  Respecbul	
         1.	
  Respecbul	
  
2.	
  Responsive	
        2.	
  Knowledgeable	
  
3.	
  Knowledgeable	
     3.	
  Approachable	
  
4.	
  Approachable	
      4.	
  Engaging	
  
5.	
  Communica4ve	
      5.	
  Communica4ve	
  
6.	
  Organized	
         6.	
  Organized	
  
7.	
  Engaging	
          7.	
  Responsive	
  
8.	
  Professional	
      8.	
  Professional	
  
9.	
  Humorous	
          9.	
  Humorous	
  
Laughing	
  Makes	
  Learning	
  Fun!	
  
The	
  Shapes	
  of	
  Stories	
  
Ques4ons?	
  
Sources	
  
v 	
  Images	
  from	
  around	
  the	
  web	
  
v 	
  Videos	
  from	
  YouTube	
  	
  
v Resources	
  at:	
  
www.apsu.edu/smythe/presenta:ons.htm	
  

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Getting Online Students Plugged-In

  • 2. Perhaps  the  greatest  weakness   in  online  educa4on…    
  • 3. Perhaps  the  greatest  weakness   in  online  educa4on…    
  • 4. Disappearing   Students    
  • 5. We  lose  20  to  50%  in  the  first  year,  and  10  to   20%  more  than  that  in  online  courses.   -­‐Frankola,  2001  
  • 6. University  of   Phoenix   graduates  16%   overall  and  4%   online   Strayer  graduates   14%     -­‐NY  Times   -­‐Strayer    
  • 7.
  • 8. How  can   professors   engage  online   students?  
  • 9. The  Net-­‐ty  Professor   Facilitator   Designer  
  • 10.
  • 11. The  best  of  both:   1. Form  &   2. Func4on  
  • 12. GoTa  Have  a  Hook!  
  • 13. Hook  Me!   Welcome  messages,   images,  and  video   lure  students  in  and   keep  students   coming  back.  
  • 14. Clear,  concise   course  naviga4on  
  • 16.
  • 18.
  • 19. The   Facilitator:        The  Guide  on   the  Side  
  • 20. Cheerleader   and  Coach  
  • 21.    What  do   you   consider   to  be  the   most   essen4al   trait  of   effec4ve   teaching?  
  • 22.    What  would   students   consider  to   be  the  most   essen4al   trait?  
  • 23. Online   Face-­‐to-­‐face   1. Respectful   1. Respectful   2. Responsive   2. Knowledgeable   3. Knowledgeable   3. Approachable   4. Approachable   4. Engaging   5. Communicative   5. Communicative   6. Organized   6. Organized   7. Engaging   7. Responsive   8. Professional   8. Professional   9. Humorous   9. Humorous  
  • 24. Respect  is  more   important  than…   a)  Knowledge   b)  Ability  to  Engage   c)  Communica:on   d)  Anything!  
  • 25. How  can   we  show   respect?  
  • 26. “Love   your   students,   and  they   will  love   you   back!”  
  • 27. Respect   Respect   Respect   Respect   Respect  
  • 28. “The  camera  looks  both  ways.”   -­‐-­‐Rick  Sammon  
  • 29. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 30. Burning  ques4ons  must  be   answered!  
  • 31. “If  you  have  to   wait  WEEKS…,  it   can  be  highly   frustra4ng.”  
  • 32. 1.  Email  &  Discussions   2.  Grading   3.  Office  Hours  
  • 33. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 36. “A  cocky  prof  is   horrible;  they   think  they   know  it  all  and   many  are   horrified  when   they  realize   they  made  a   mistake.”  
  • 37. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 38. Encourage  Contact  &   Office  Hours  
  • 39. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica:ve   5.  Communica:ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 40. Clear,  thorough,  &   easy  to     read  posts  
  • 42.    Show   warmth,   enthusiasm,   and  a  lively   demeanor!  
  • 43. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 44. Organize   with   Glass   Front   Cabinets  
  • 45. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 46. Here  we  are  now.   Entertain  Us!  
  • 47. Enthusiasm  or  lack  thereof  is   contagious!  
  • 48. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 49.
  • 50. Online   Face-­‐to-­‐face   1.  Respecbul   1.  Respecbul   2.  Responsive   2.  Knowledgeable   3.  Knowledgeable   3.  Approachable   4.  Approachable   4.  Engaging   5.  Communica4ve   5.  Communica4ve   6.  Organized   6.  Organized   7.  Engaging   7.  Responsive   8.  Professional   8.  Professional   9.  Humorous   9.  Humorous  
  • 52. The  Shapes  of  Stories  
  • 54. Sources   v   Images  from  around  the  web   v   Videos  from  YouTube     v Resources  at:   www.apsu.edu/smythe/presenta:ons.htm