1. Name: Emad shawky ibrahim el damarawy
Address : El mahella el koubra - gharbia- egypt
Mobil`01009103783
Email : emad_francais@yahoo.com
Personel
information
Date of Birth : 29/03/1981
Place of Birth : Elmahella el koubra-egypt
Gender : Male
Nationality : Egyptain
Religion : Muslim
Marital Status : Married
Tel No.: Home : None
EDUCATIO
N
Year of Graduation :4 years education philosophie
Section : French
Average Grade : 65%
experience
I had worked in marbella hotels as a bellman from 1.5.2007 till 1.2.2010 as
a bellman sharm el sheikh
I had worked in sil sharm hotels as a bellman from 1.3.2010 till1.5.2014
sharm elsheikh

2. I had good a training 4 months as a telephone operator in grand rotana
hotels sharm el sheikh
language Arabic mother tongue
English very good ( written- listening_ reading and
understanding)
french very good ( written- listening_ reading and
understanding)
Skills:
I had trained to use opera and Fidelio system
Microsoft office ( word- excel- powerpoint)
Safety and hygiene hotels training course
Job description :
Check in guests & check out
Follow up and support reception staff
Pick up & dropp off transportation
Co- operate with other department and follow up
Smilly and helpful for guest to get their satisfaction
Wake up calls performe and check reception orders as breakfast box and
launch box
Safe box and maintenance follow up
Vip amenties and transportation follow up
Language room organization and lost &fund follow up
Guest complaint and complementry orders follow up
Guide leader assist and copy machine follow up
Register guest book in and out
Follow hotel instructions
Follow manager orders up
Follow up my supervisor orders
Work in a team to get the best guest satisfaction