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Touchatag
Mobile Wallet 2.0
An Alcatel-Lucent Venture
on Internet of things
Toon Coppens
Company Profile

Key Figures on Alcatel-Lucent
   Worldwide Presence: More than 130 countries
   Annual Revenues: €16.98 billion (2008)
   Employees: More than 77,000
   R&D Budget: €2.5 billion
   Active Patents Held: More than 26,000
   Nobel Prizes Won: 8


Touchatag, an Alcatel-Lucent Venture
   Launch: October 2008
   Partners: Belgacom, ProximityBBDO
   Membership: NFC forum (INTL), SMSC (France)
   Location: Antwerp (Belgium), Murray Hill (US)
Internet of Things
INTERNET OF THINGS ?
CONNECT OBJECTS TO THE ONLINE WORLD
INTERNET OF THINGS?
OBJECTS BECOME SMART
INTERNET OF THINGS?
LAUNCH APPLICATIONS WITH A SIMPLE TOUCH
INTERNET OF THINGS ?
GET STARTED YOURSELF
Mobile Wallet 2.0
Paper vouchers   E-card
MOBILE WALLET 2.0 ?




     USE YOUR MOBILE FOR PAYMENTS, LOYALTY, COUPONS
MOBILE WALLET 2.0 ?
USE YOUR MOBILE FOR PAYMENTS,
      LOYALTY, COUPONS




11 | Touchatag |
When Not If
                 Operator Wallet




Contactless                          NFC




                No operator Wallet
MORE THAN THE LEGACY WALLET



                      +              +


   Tag (identity) &       Personal       Social
   wallet                 context        relevance
MOBILE WALLET 2.0 ?
 TOUCH WITH PHONE TO RENT




14 |
SCAN WITH MOBILE CAMERA AND SEE
        YOUR DISCOUNTS




15 |
PAY BY PHONE AND CONTROL
          YOUR ECO FOOT PRINT

16 |
PAY BY PHONE AND SHARE
   YOUR SHOPPING DAY



17 |
YOUR PERSONAL MOBILE CINEMA APPLICATION




18 |
E2E solution + Partnering with Belgacom PingPing

                                                                      Other payment 
                                                                      instruments providers: 
                                                                      • Payroll 
                                                                      • Billing 
                                                                      .. 



              Alcatel‐Lucent domain 


                                                                         Post Pay
                                                                         Systems




          touchatag Applica-on         Gateway  Stored Value          Credit/Debit 
          Correla-on Server                     Accounts Server       Card  
          And Profile System                     (prepaid, loyalty,    Payment 
                                                vouchers, coupon)     method 
Are you ready for the

touchatag
THE TOUCHATAG
Bridge between CRM, advertising,
direct marketing and sales

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Alcatel-Lucent's Touchatag Mobile Wallet 2.0 for IoT

Notas del editor

  1. Consumer applications are very broad: e.g. linking real world items to the online world
  2. Via 2D barcodes and a scanning camera included in a phone, a barcode can be scanned and can initiate an application
  3. NFC phone calls person on tagged picture
  4. Touchatag starter package, available worldwide via http://www.touchatag.com/e-store includes 1 USB RFID reader (ACS ACR122) and 10 UHF Mifare Ultralight RFID tags
  5. http://business.touchatag.com
  6. Drivers Cost-savings at Accor-Service and Accor-Service customers BUT Substitution not sufficient, re-thinking what an Accor eTag could mean for beneficiaries Should fidelize employee Should be revenu creator by other value added services besides payment Touchatag provides catalogue of own or 3rd party added value services for employee or affiliate Segmentated eCouponing Interactive Bill-boards and Displays Fidelity Other commercial products: press-vouchers Interactive Bill-boards and Displays : ClearChannel ‘ swipe through’ Fidelity Program : Proximity BBDO Stimulation of tag usage Communication tools for user community Distribution of press-vouchers New outlets (vending machines) nearby large employer New commercial packages and stimulation of kiosk sales Objective of pre-roll-out phaze Validate acceptance and business model by beneficiaires, commercial patners
  7. An NFC phone or a contactless sticker applied to a phone or a contactless card can be used for many applications, from payment to transport pass to accessing the enterprise building. On an NFC phone, a wallet interface allows to check balance and to select what application you want to have activated as tag on your phone
  8. Laura, 23, lives in a city, listens to last.fm, and manages her social life via Netlog and her mobile phone… Laura enjoys convenient, personalized service and loyalty benefits at her favorite retailers—thanks to the contactless ID on her mobile or her card issued by her service provider
  9. On the left bottom side, we see the traditional contactless world with about 2 Billion RFID cards in the market for access, transport and ticketing (e.g. Ski area, London Oyster card, Paris Navigo card), contactless payment cards (Mastercard Paypass, Visa Paywave). Some operators recently launched a branded Visa card, like Mobilkom A1 in Austria and O2 in the UK. This is typically done for churn reduction as you are more closely tied in with a bank than with an operator typically. We see an evolution towards an operator owned wallet and stored value account (like Belgacom PingPing) with contactless stickers on one side. Operators enabling 3 rd parties like Mastercard or Visa to use the NFC phone for a mobile payment. Typically an operator will not be part of the transaction scheme. In the case of NTT Docomo in Japan (right above), the operator manages the wallet and SVA on a phone (Felica phone, not NFC compliant) and is part of the payment loop.
  10. Wallet 2.0 is about an electronic wallet, replacing your traditional wallet but is also a lot more as it enables you to link the traditional functionalities of a mobile (communication, Internet, location based services) with wallet functionalities like payment, loyalty, coupon services etc. So you can imagine to be able to transfer loyalty points easily from one account to another. And off course you can also consult your wallet balance in real time.
  11. Sales and brand activation + CRM improvement 1 contactless card or 1 NFC phone for targeted Information in the PoS Marketing actions Coupon schemes Fidelity programs Fast and convenient payment + Real time reporting and analytics + Integrated campaigns with mobile and online
  12. Sales and brand activation + CRM improvement 1 contactless card or 1 NFC phone for targeted Information in the PoS Marketing actions Coupon schemes Fidelity programs Fast and convenient payment + Real time reporting and analytics + Integrated campaigns with mobile and online