2. Turning Business cards Into Invoice’s So what is this all about.....
3. Familiar issues? Business cards all over the place? Spreadsheet version nightmares? PC crash and loss of all data? Leads on bits of paper everywhere?
4. Familiar issues? Unable to access key documents? Staff across the UK? Troubles sharing calendars? Worried who has access to your data?
5. Familiar issues? ISP’s blocking your emails? Emails from outlook taking hours & then getting blacklisted? Have no idea who is interested in your Campaigns? Taking hours to copy and paste email addresses?
6. Not enough time marketing your business Not enough time selling or promoting what you do Unhappy potential customers Unhappy customers Frustrated staff Missed opportunities There is a better way....... Be different! Choose a different route! The UK’s leading CRM & Communications system What this means
7. All for less than £20 per month – REALLY?? So what is this all about..... AND Solving Problems Driving New Business
17. Good Methods Business Success Good Business (i.e. You!) Good Systems Our recipe for successs?
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20. Thanks for listening Start taking some decisive action today Drive your business forward Save yourself time Use Incisive CRM
21. David Bowler Director Incisive Edge (solutions) Ltd Hanover House 7 Hanover Square Mayfair London W1S 1HQ Phone: 0800 433 4044 Email: results@incisivecrm.com
Notas del editor
Business cards – Stored in one place Spreadsheet versions – One place for data Leads on paper – Store them safely online PC Crashing – Web based & backed up hourly
Document access – Store documents online Issues with diary access – Share calendars with colleagues Staff across the UK – Location independent Concern over data – Stored securely in Incisive CRM (ICO registered)
Emails being blacklisted – Send 000’s of emails from Incisive CRM Copy and Paste issues – Email addresses all pre-loaded ISP’s blocking you – Incisive CRM solves that problem Campaign response? – Use Incisive CRM reporting to measure
Simon – Remove the Wurlind logo from the top of this slide and all other slides
Customers Really Matter provides forward thinking organizations with the systems, services and marketing expertise they need to retain and personally communicate with their customers. Our system and day to day support enables our customers to build stronger relationships with their customers which in turn leads to greater customer loyalty and increased revenue. Our Mission To provide the UK's 3 million small to medium sized companies with the ability to professionally store their customer information in an easy to use system that requires little IT knowledge to set up or work with. Our goal is to enable businesses to communicate to their stored list of customers through email, letters, Fax and SMS message which in turn will help them improve their efficiency or grow their business with these customers. Our History Our company was set up in September 2005 to meet the growing demand for Customer Relationship Management (CRM) Systems that are easy to use and access at an affordable price point. Our first set of company accounts is published within Companies House. The first year shows us with a large turnover for a first year of operation and a profit which is unique for many companies in their first year. What makes us Unique? CRM is based upon three core principles which we call “The 3 C’s”. They are: - Customisation We know that each customer is unique, so the packages we offer can be fully customised to suit the individual requirements of your business, giving you a bespoke system which can adhere to your personal needs and benefit you in a more direct way. Communication Communication is vital and there is no point in storing data without ever using. This is why, in addition to the communications that we can help you to create and send to your customers, we specialise in keeping in contact with your company and with the ongoing communications. We will work to turn our partnership into a developed and profitable relationship. Customer Care We pride ourselves on customer care to both you and your customers. Should you ever require technical or marketing assistance or advice, our friendly professionals are always on hand to dispense the information you need. Ownership of the Company Customers Really Matter is a privately owned company which was set up with funding from its Managing Director James White in September 2005. The company also has received investment from 2 additional directors in 2007 and the ownership of the company is spread out across the members of the CRM board and members of staff.
Customers Really Matter provides forward thinking organizations with the systems, services and marketing expertise they need to retain and personally communicate with their customers. Our system and day to day support enables our customers to build stronger relationships with their customers which in turn leads to greater customer loyalty and increased revenue. Our Mission To provide the UK's 3 million small to medium sized companies with the ability to professionally store their customer information in an easy to use system that requires little IT knowledge to set up or work with. Our goal is to enable businesses to communicate to their stored list of customers through email, letters, Fax and SMS message which in turn will help them improve their efficiency or grow their business with these customers. Our History Our company was set up in September 2005 to meet the growing demand for Customer Relationship Management (CRM) Systems that are easy to use and access at an affordable price point. Our first set of company accounts is published within Companies House. The first year shows us with a large turnover for a first year of operation and a profit which is unique for many companies in their first year. What makes us Unique? CRM is based upon three core principles which we call “The 3 C’s”. They are: - Customisation We know that each customer is unique, so the packages we offer can be fully customised to suit the individual requirements of your business, giving you a bespoke system which can adhere to your personal needs and benefit you in a more direct way. Communication Communication is vital and there is no point in storing data without ever using. This is why, in addition to the communications that we can help you to create and send to your customers, we specialise in keeping in contact with your company and with the ongoing communications. We will work to turn our partnership into a developed and profitable relationship. Customer Care We pride ourselves on customer care to both you and your customers. Should you ever require technical or marketing assistance or advice, our friendly professionals are always on hand to dispense the information you need. Ownership of the Company Customers Really Matter is a privately owned company which was set up with funding from its Managing Director James White in September 2005. The company also has received investment from 2 additional directors in 2007 and the ownership of the company is spread out across the members of the CRM board and members of staff.