Merlin Software for HOA Resorts is a specific software solution for mature resorts, managed by their owner committee or HOA and with no active sales onsite. It has all the functionality needed to run a single site resort including member communications, reservation management, maintenance fee billing and collections, front desk check in and check out, full accounting package and membership tracking and owner register. This slideshow explains the features and details what is included in the software which is license-fee free for qualifying resorts - and what additional options, such as website integration, are available.

1. Merlin Software for HOA Resorts
Software features – what’s included

2. Merlin Software for HOA Resorts - definition
A cloud-based software as a service (SaaS) solution
developed specifically for the needs of mature
(legacy) single site timeshare resorts that are no
longer in active sales which includes all the
functionality required to run the entire resort
operation – no other software is required.
And for qualifying mature resorts, it is available
license-fee free.
Merlin Software for HOA Resorts
What’s included and what is charged for

3. About Merlin Software for Vacation Ownership
A software solution whatever your resort size, age, location or product
Merlin Software for HOA Resorts
Mike Pnematicatos, Merlin CEO and chief architect:
“I am more convinced than ever that all HOA-managed resorts
can benefit immensely from Merlin Software for HOA Resorts.
Apart from the initial setup costs and their chosen support
package, Merlin Software is license-fee free for qualifying HOA’s
so they have nothing to lose – and so much to gain.
There is no reason for any HOA-managed resort to use
antiquated software or spreadsheets to run their operations.
Making the move to Merlin is the intelligent decision.”

4. Infrastructure & servers
• All web & database servers
• All server licenses
• All database maintenance
• All future software upgrades – you always receive the latest
version of Merlin Software
Marketing module
• Communicate with your owners & guests as often as you
want or need
• Send out newsletters & general communications
• Pre-arrival emails
• Post departure questionnaires
Merlin Software for HOA Resorts
This is what’s included in the package – license fee FREE for qualifying resorts.

5. Front office/property management system
• Owner reservations: fixed, floating & points
• Owner exchange: bank & handle inbound guests
• Owner rental: run a rental program, distribute funds & agent
commissions
• Full PMS: check in/out, guest accounting, cashiering & shift
changes, night audit, housekeeping & maintenance
Sales
• Manage owners & ownership
• Maintain a member register
• Handle private resales & other changes of ownership
Merlin Software for HOA Resorts
This is what’s included in the package – license fee FREE for qualifying resorts.

6. Back office & accounting
• Fully integrated accounting package with industry specific
functions & features
• Maintenance fee billing & collections
• Statement delivery
• Multi currency & multi company
• Use Merlin or export transactions to your own system
Reporting & documentation
• Real time reporting
• Hundreds of standard templates or build your own
• Custom document templates for contracts,
reservation confirmations & statements
Merlin Software for HOA Resorts
This is what’s included in the package – license fee FREE for qualifying resorts.

7. Member interactive website integration*
Let your members transact online thru your website:
• Update contact details & check ownership
• Review account information
• Review & update reservations, print confirmations
• Pay online & print statements
• Bank weeks to your resort pool or exchange company
• Pre-order items
Booking app for your rental program*
• Manage your rental availability on your rental website
• Book & pay online
Merlin Software for HOA Resorts
*Optional extras subject to separate quote

8. Merlin Software for HOA Resorts - what’s included
• One-time fee including set up/data migration/training
For one property with up to 100 units & five users
• Access to all modules including marketing, sales, property
management & accounting
• All future software upgrades
• License-fee FREE for qualifying HOA-run resorts
And what is charged for:
• Monthly support contract (five hours/month suggested)
• Optional extras including member website integration &
rental booking website integration
Merlin Software for HOA Resorts
What’s included and what is charged for

9. About Merlin Software for Vacation Ownership
A software solution whatever your resort size, age, location or product
About Merlin Software for Vacation Ownership
• Launched in 2005 as Software as a Service (SaaS)
• Offices in Cape Town, London, Barcelona & Melbourne
• Provides software solutions for timeshare & fractional
resorts of all sizes, ages, product types & locations
• Developed by Mike Pnematicatos with 30 years’ industry
experience in resort development, sales & management
• Merlin Software for HOA Resorts developed specifically for
mature resorts managed by the Home Owners Association
• Merlin Software for Enterprise developed specifically for in-
sale, larger timeshare & fractional developments
• Both options provide the complete resort software package
– no other software is needed

10. Merlin Software for HOA Resorts
How to find out more – and see if your resort qualifies
Merlin Software for HOA Resorts – find out more
To find out if your resort qualifies for Merlin Software for HOA
Resorts license-fee free, visit our website today and click on the
RED BUTTON:
www.easymerlin.com
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