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Knowledge Sharing &
Communication Mechanisms
Regional Collaboration
• Sec/CT attend CO Project Launch with
  Key Stakeholders
• Meeting, Annual Review Workshop: Face
  to face
• Capacity Building, Cross-border visits
• EMPHASIS Webpage part of CARE
  Website -integration
• EMPHASIS Social Networking site -
  integration
Communication Strategy
• Chat, Tele or video conference: Skype
• E-mail Forum or group:
     • Web based : Ning
     • E-mail based: Yahoo, or Google groups in Ning
• Collaborative document: Google Docs in Ning
• Blog: Ning, Blogger in Ning
• Knowledge Assets: Consolidated Replies,
  Strategic Papers, - Ning
• Archives: Reports, Guidelines, budgets - Ning
• Resources: Documents, Websites, Contacts,
  Organizations
• Wiki – link to Emphasis Wiki from Ning
Communication Strategy - contd
• SMS: Twitter & GupShup in Ning
• Calendar of Events – Google Calendar in Ning
• Community Walk Map – Google Map in Ning
• Photos: flicker, Photobucket in Ning
• Videos & Audio: YouTube in Ning
• Poll: Poll Daddy in Ning,
• Action Groups: Ning
• Transliteration: Nepali, Bengali, Hindi,
• Inter/Intra Linkages: CARE, UN, KARAM, IOM,
  ILO
• Social Nets: Facebook in Ning, Explore Orkut,
  Bebo, Linked in, Plaxo,
E-Forum: Q-R-CR Format
• Query: Moderated to bring out best responses
  – Type: Advice, Experience, E-discussion
• Replies:
  – Reply by - average 15 days
  – Moderated for appropriate and technical content
• Consolidated Reply:
  – Discussion Summary plus Recommended Resources
    like Documents, Websites, Contacts, Organizations
Collaborative document
Purpose: A Group of people linked virtually
 producing any MS Office document
 collaboratively in Ning

Tasks:
• Determine whether Google docs is better
  in Ning
• Testing: Groups to test Huddle
  Workspaces which is slower than Google
Communication Flow chart
Chat, Tele, Video Conf   Discussion Transcripts

E-forum discussion       Discussion summary


Blogs                    Consolidated Replies

SMS                      Final Blog

Group work               Collaborative Document

Uploading of             Reports, Guidelines, budgets


Transliteration          Translated docs
Communication Flow chart
Discussion Transcripts         Knowledge Assets
                               or Resources
Discussion summary             consisting of
                               Recommended
                               Documents,
Consolidated Replies           Websites,
                               Contacts,
Final Blog                     Organizations…


Collaborative Document

Reports, Guidelines, budgets   Archives


Translated docs
Action points
• Define role of Facilitator
• Develop criteria for appropriate materials
• Define purpose of social networking site
  for info-sharing and function for KM
• Use template to consolidate e-forum
  discussions
• Criteria for Membership, rules of
  participation – written in Help page
Time Line - KM Strategy
Clarify integration with CO website                       Dec 09
Develop Concept Note, purpose, function, CMS, consult Nov 09
& finalize
Identify in-house Facilitator & develop TOR               End Nov

Design and train facilitator in implementation - 2 days   Mid Dec

Design Orientation Program & train CT Rep on KM           Mid Ded

Launch web site                                           1 Jan 10

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Knowledge sharing & communication mechanisms

  • 2. Regional Collaboration • Sec/CT attend CO Project Launch with Key Stakeholders • Meeting, Annual Review Workshop: Face to face • Capacity Building, Cross-border visits • EMPHASIS Webpage part of CARE Website -integration • EMPHASIS Social Networking site - integration
  • 3. Communication Strategy • Chat, Tele or video conference: Skype • E-mail Forum or group: • Web based : Ning • E-mail based: Yahoo, or Google groups in Ning • Collaborative document: Google Docs in Ning • Blog: Ning, Blogger in Ning • Knowledge Assets: Consolidated Replies, Strategic Papers, - Ning • Archives: Reports, Guidelines, budgets - Ning • Resources: Documents, Websites, Contacts, Organizations • Wiki – link to Emphasis Wiki from Ning
  • 4. Communication Strategy - contd • SMS: Twitter & GupShup in Ning • Calendar of Events – Google Calendar in Ning • Community Walk Map – Google Map in Ning • Photos: flicker, Photobucket in Ning • Videos & Audio: YouTube in Ning • Poll: Poll Daddy in Ning, • Action Groups: Ning • Transliteration: Nepali, Bengali, Hindi, • Inter/Intra Linkages: CARE, UN, KARAM, IOM, ILO • Social Nets: Facebook in Ning, Explore Orkut, Bebo, Linked in, Plaxo,
  • 5. E-Forum: Q-R-CR Format • Query: Moderated to bring out best responses – Type: Advice, Experience, E-discussion • Replies: – Reply by - average 15 days – Moderated for appropriate and technical content • Consolidated Reply: – Discussion Summary plus Recommended Resources like Documents, Websites, Contacts, Organizations
  • 6. Collaborative document Purpose: A Group of people linked virtually producing any MS Office document collaboratively in Ning Tasks: • Determine whether Google docs is better in Ning • Testing: Groups to test Huddle Workspaces which is slower than Google
  • 7. Communication Flow chart Chat, Tele, Video Conf Discussion Transcripts E-forum discussion Discussion summary Blogs Consolidated Replies SMS Final Blog Group work Collaborative Document Uploading of Reports, Guidelines, budgets Transliteration Translated docs
  • 8. Communication Flow chart Discussion Transcripts Knowledge Assets or Resources Discussion summary consisting of Recommended Documents, Consolidated Replies Websites, Contacts, Final Blog Organizations… Collaborative Document Reports, Guidelines, budgets Archives Translated docs
  • 9. Action points • Define role of Facilitator • Develop criteria for appropriate materials • Define purpose of social networking site for info-sharing and function for KM • Use template to consolidate e-forum discussions • Criteria for Membership, rules of participation – written in Help page
  • 10. Time Line - KM Strategy Clarify integration with CO website Dec 09 Develop Concept Note, purpose, function, CMS, consult Nov 09 & finalize Identify in-house Facilitator & develop TOR End Nov Design and train facilitator in implementation - 2 days Mid Dec Design Orientation Program & train CT Rep on KM Mid Ded Launch web site 1 Jan 10