1. By Enda Edward

2. What is Telehealth?
A Telehealth consultation is similar to a regular
videoconferencing whereby a meeting is run
through a camera between a specialist in his/her
clinic, and you in the comfort and privacy of your
home .

3. The Telehealth Process
1. Scheduling: provides you with a confirmed
appointment
2. Consult Day:
 Patient is registered
 Medical records retrieved
 All necessary forms signed
 Videoconference connects
 Fifteen minute interval for triage by the nurse

4. The Telehealth Process
 Then the consultation begins with physician
discussing your treatment plan
 Medication and follow up test and procedures
 Schedule follow up exam as needed

5. The Telehealth Process

6. The Telehealth Process

7. Suitability and Safety
 You are responsible for your health care at home
 Telehealth’ s unique system assist you by using
technologies to improve your health and safety
 It also address the issue of providing quality
health care in inaccessible areas because of cost or
geographic location
Not all consultations are suitable for telehealth
 Only when there are barriers to face to face
contact

8. Suitability and Safety
 Telehealth can improve compliance and
adherence to treatment plan
 It provides greater access
 It increases productivity of nurses – no more
delays in health care especially in rural areas

9. Technologies to be Used
There are many different technologies used in
telehealth including:
Telephones
 videophones
 videoconferencing systems
 specialized telemedicine workstations
 personal computers
 store and forwarding systems

10. Technologies to be Used

11. Technologies to be Used

12. Security and Privacy
 Privacy and patient confidentiality should be
maintained and respected at all times
 Privacy requirements are the same as face to face
consultation
 the health care provider should make use of
secure infrastructure and encryption

13. Legal Considerations
There are three general categories of legal issues
associated with telehealth:
1. Traditional medico – legal issues
2. Conflicts with State Laws
3. Issues unique to telehealth

14. Legal Considerations
Licensure:
 Is the health care provider licensed? Ensures that
the facility meets quality standards
Accreditation:
 Ensures that medical staff are competent in their
practice areas

15. Legal Considerations
Malpractice Liability:
 The facility owes you a duty to prevent harm
negligently
Reimbursement:
 for the most part telehealth services are not
reimbursed by government insurance agencies
 However granted in special cases, if medical
necessity can be demonstrated

16. ICT Requirement and Cost
The cost of using telehealth services would depend
on:
 Location
 Services provided
 The individual service provider
However it has been shown that the overall cost is
much less than traditional in hospital consults

17. ICT Requirement and Cost
Technical requirement for the routine telehealth
exchange are:
Simple messaging/ monitoring devices
 Videotelemonitors
Videophones
All telehealth users need to be educated about the
systems and trained how to use them properly to
avoid fustration

18. Closing
Your medical telehealth team is committed to
providing you with the best care as close to home
as possible
The choice is yours, telehealth has the capacity to
improve your health while also lowering expense