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Metaphors & Representation




 Interaction Design
 O B J E C T S — S I G N S — S Y M B O L I C C O M M U N I C AT I O N
Metaphors & Representation



    Introduction to the tools



1. The sign and the representation:
   Signs as representative via basic semiotics

2. The metaphor:
   The basic metaphor as representation

3. The interactive design:
   Metaphors in interactive design
Metaphors & Representation




    1

    The sign and the representation:
    Signs as representative via basic semiotics
Metaphors & Representation
The sign and the representation: Signs as representative via basic semiotics




Communication is often the work of signs which represent something




Flags represent something (but what?) … Representation anchored with a text
Metaphors & Representation
The sign and the representation: Signs as representative via basic semiotics




Semiotics is the study and the making use of signs as communication


Signs are words, written and spoken.

Signs can be seen, smelled and tasted

Signs are visual artefacts and visual representations.

Signs are cultural codes.

Semiotics is the communication strategy by which you decide
what effect you want to achieve by the use of a particular sign.
Metaphors & Representation
                                                  The sign and the representation: Signs as representative via basic semiotics




                                                            In a certain context you often intuitively expect something
                                                            particular based on the signs you encode.
                                                            This proces is called scripting. Here’s an example:


                                                   D E N O TAT I O N                    C O N N O TAT I O N
                                                           (Signifier)                  (signified/mental concept)
(Source: Lakoff & Johnson 1980 / Saussure 1916)




                                                       (I will give you)                                              (You expect)
                                                           breakfast                                                  a particular
                                                              in bed                                                  kind of
                                                                                                                      breakfast
                                                                           Automatic                                  (you like)
                                                                            scripting
Metaphors & Representation
                       The sign and the representation: Signs as representative via basic semiotics




                       Now, let’s look at the conceptual scope
                       of denotation and connotation …
                                                     Signification
                                       Sign                            Reference to “reality” as meaning
                                  Composed of



                        Signifier               Signified
                         Existense
                         of the sign
                        Activates …             the mental concept, which relates to …   the referent




                       tree
(Source: Fiske 1990)
Metafor & repræsentation
                        EN DANSK GUIDE TIL BEGREBERNE




                                                          Signification
                                       Tegnet                                Refererer til “det virkelige”
                                    er struktureret af
                                                                             som meningsfuldt

                          Signifiant                 Signifié
                            betegneren               Det betegnede
                       af eksisterende tegn
                           Aktiverer …               et mentalt koncept, der relaterer til …   referenten




                        træ
(Source: Fiske 1990)
Metaphors & Representation
                       The sign and the representation: Signs as representative via basic semiotics




                       The sign is arbitrary

                       D E N O TAT I O N               C O N N O TAT I O N
                       (Literal concept)               (Mental concept)



                       APPLE
                                                                                       ?
                                       Conceptual,
                       Signifier        perceptual     Signified
                                       and cultural
                       Word,             contexts      Percieved
(Source: Fiske 1990)




                       sound
                       or image
Metaphors & Representation
The sign and the representation: Signs as representative via basic semiotics




A sign never has any “real” meaning, it’s what you percieve as meaningful.

The sign corresponds with your codes of reality
and the sign refers to your world.

The sign is always arbitrary and it is encoded in a certain context.




 The sign activates …   the mental concept, which relates to …   the referent?




Tank                                                                     ?
Metaphors & Representation
The sign and the representation: Signs as representative via basic semiotics




This is important in relation to the way you
intend to make people react to the signs
in your strategic communication …

                Sign
            Composed of

                                        Signification
 Signifier              Signified                       “Reality” / Meaning
  Existense            Mental concept
  of the sign




             Sign                           Interpretant                Effect of the sign
          Use of sign                    Percieving the sign           (response/action)
      (encoding/strategy)               (decoding/scripting)
Metaphors & Representation
                                   The sign and the representation: Signs as representative via basic semiotics




                                             And sometimes the strategy is to deliberately surprise you
                                             and contradict your expectations.

                                             To experience and learn new things via signs: a new scripting proces


                                  NEW SCRIPTING                          REACTION


                                    (you get served)                                                      “What!
                                      an alternative                                                      Monkey food!?”
                                             kind of                                                      (or)
(Source: Lakoff & Johnson 1980)




                                     breakfast (you                                                       “It looks good!”
                                          might like) Contradicting
                                                           scripting
Metaphors & Representation
                                               The sign and the representation: Signs as representative via basic semiotics




                                               Semiotic Categories of the Sign

                                               SEMIOTIC SIGNS


                                               ICON         The iconic sign bears a resemblance to its object.
(Source: Fiske 1990 / Anne Mette Busch 2011)




                                               INDEX        The indexical sign has a direct connection to its object.

                                               SYMBOL       The symbolic sign has a rule- or convention connection to its object.

                                                            These categories often mix!
Metaphors & Representation
                                               The sign and the representation: Signs as representative via basic semiotics




                                               SEMIOTIC SIGNS


                                               ICON         The iconic sign bears a resemblance to its object.

                                                            Examples:

                                                            Pictograms
(Source: Fiske 1990 / Anne Mette Busch 2011)




                                                            Outlines and shapes

                                                            Specific denotations
Metaphors & Representation
                                               The sign and the representation: Signs as representative via basic semiotics




                                               SEMIOTIC SIGNS


                                               INDEX        The indexical sign has a direct connection to its object.

                                                            Examples:

                                                            Smoke (of a fire)
(Source: Fiske 1990 / Anne Mette Busch 2011)




                                                            Postures (of emotions)

                                                            Relational denotations
Metaphors & Representation
                                               The sign and the representation: Signs as representative via basic semiotics




                                               SEMIOTIC SIGNS


                                               SYMBOL       The symbolic sign has a rule- or convention connection to its object.

                                                            Examples:

                                                            Logos and visual signs
(Source: Fiske 1990 / Anne Mette Busch 2011)




                                                            Words (“war” means chaos)

                                                            Objects in a certain context

                                                            Denotations and connotations
                                                            via rules or conventions means
                                                            that we have learned how to
                                                            decode the symbol.
Metaphors & Representation
                                               The sign and the representation: Signs as representative via basic semiotics

                                               Exercise
                                               SEMIOTIC SIGNS


                                               ICON

                                               INDEX

                                               SYMBOL
(Source: Fiske 1990 / Anne Mette Busch 2011)
Metaphors & Representation


                                         Example

                                         SIGNS & BRANDING


                                         TOP-DOWN                     T O P : The sign as a promise
Kress & Leeuwen 1996 via Barnard 2005)




                                                                      D O W N : Benefactor/product
Metaphors & Representation


                                         Example

                                         SIGNS & BRANDING


                                         L E F T- R I G H T
Kress & Leeuwen 1996 via Barnard 2005)




                                                              LEFT:           RIGHT:
                                                              A symbol/sign   the anchorage
                                                                              (picture + text)
                                                                              Product
                                                                              Benefactor
Metaphors & Representation




    2

    The metaphor:
    The basic metaphor as representation
Metaphors & Representation
The metaphor: The basic metaphor as representation



The metaphor means …
an analogy and a connection between two different objects or ideas.

It depends on the scripting and the signs in the particular context.

An action can mean something.



          ACTION                        PERCIEVED
         (Signifier)                    (Signified)
                                        REACTION
                                                                       “This must
                                                                       mean that you
 The alternative
                                                                       really like me!”
          kind of
                                                                       Or
       breakfast
                                                                       “ what have I
   (You happen
                                                                       done to you?!”
     to like now) Metaphorical
                          scripting
Metaphors & Representation
                                  The metaphor: The basic metaphor as representation



                                  The metaphor means …
                                  an analogy and a connection between two different objects or ideas.

                                  We can understand one aspect by the aid of another.

                                  For example:“the city is acting like it’s on fire”
                                  can mean that “the city is celebrating” or “the city is in panic .
                                                                                                   ”

                                  Other examples:

                                  The general concept of “discussion” can mean conflict.
                                  It opens for a wide range of metaphors:
(Source: Lakoff & Johnson 1980)




                                  “I will win this argument” or “You disagree? Ok, fire away!”


                                  Or the concept of “good is up” and “bad is down”:

                                  “I’m on top of the world today” vs. “I’m feeling down!”
Metaphors & Representation




    3

    The interactive design:
    Metaphors in interactive design
Metaphors & Representation
                             The interactive design: Metaphors in interactive design



                             “There are three dominant paradigms in the conceptual and
                             visual design of user interfaces:
                             implementation-centric, metaphoric, and idiomatic.

                             The implementation centric interfaces are based on
                             understanding how things actually work under the hood
                             —a difficult proposition.

                             Metaphoric interfaces are based on intuiting how things work
                             —a risky method.

                             Idiomatic interfaces, however, are based on learning
                             how to accomplish things—a natural, human process.”
(Source: Cooper 2007: 270)
Metaphors & Representation
                             The interactive design: Metaphors in interactive design



                             “There are three dominant paradigms in the conceptual and
                             visual design of user interfaces:
                             implementation-centric, metaphoric, and idiomatic.

                             The implementation centric interfaces are based on
                             understanding how things actually work under the hood
                             —a difficult proposition.”
(Source: Cooper 2007: 270)
Metaphors & Representation
                                The interactive design: Metaphors in interactive design



                                “There are three dominant paradigms in the conceptual and
                                visual design of user interfaces:
                                implementation-centric, metaphoric, and idiomatic.

                                Metaphoric interfaces are based on intuiting how things work
                                —a risky method. “

                                Yes, but not impossible:

                                “ When we talk about metaphors in the context of user interface
                                and interaction design, we really mean visual metaphors: a
                                picture used to represent the purpose or attributes of a thing.
                                Users recognize the imagery of the metaphor and, by extension,
(Source: Cooper 2007: 270 ff)




                                can presumably understand the purpose of the thing.”

                                Remember an affordance strategy in visual metaphors.
Metaphors & Representation
                                The interactive design: Metaphors in interactive design



                                Visual metaphors




                                Nature                                     Layout elements on a website
(Source: Cooper 2007: 270 ff)




                                Cooper is not fond of the metaphor:

                                “Artifacts like resizable windows and endlessly nested file folders are not really
                                metaphoric — they have no parallel in the real world. They derive their
                                strength only from their easy idiomatic learnability.” (Cooper 2007: 275)
Metaphors & Representation
                                The interactive design: Metaphors in interactive design



                                Cooper argues for the idiomatic approach to UX/graphic interface design:

                                “We understand the idiom simply because we have learned it and because it
                                is distinctive, not because we understand it or because it makes subliminal
                                connections in our minds.” (Cooper 2007: 274)

                                Well … that is exactly what a good metaphor is (according to Lakoff &
                                Johnson), but for the sake of the argument, you can choose yourself whether
                                you want to operate with the concept of an idiom or a metaphor.
(Source: Cooper 2007: 270 ff)
Metaphors & Representation
The interactive design: Metaphors in interactive design


DOS (1981)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Amiga 1000 (1985)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Apple Macintosh (1985)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Sun Workstation(1989)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Windows (1992)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Windows (1995)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Windows Bob (1995)
Metaphors & Representation
The interactive design: Metaphors in interactive design

Word (1989: 1.0)



                                     Pages Ipad (2012)




                                                          Thoughts (2012)
Metaphors & Representation
The interactive design: Metaphors in interactive design



                            Ipad (Apple 2012)


Apple Mac (2006: OS X 10.4.7)
Metaphors & Representation
The interactive design: Metaphors in interactive design




                                          ?
Resources

Curriculum


Cooper, Allan (ed.) (2007):
About Face 3. The Essential of Interaction Design.
Wiley Publishing
Chapters: 13.



Other references


Cours de linguistique générale. Suassure 1916.                Buhl, Claus (2005):
http://en.wikipedia.org/wiki/Course_in_General_Linguistics.   Det lærende brand.
                                                              Børsens Forlag.
Lakoff og Johnson (1980, 2002):
Metaphors we live by.                                         Malcolm Barnard (2005):
Chicago Press, USA.                                           Graphic Design as Communication
                                                              Routledge.
Fiske, John (1990):
Introduction to Communication Studies.                        Anne Mette Busch, David Engelby (m.fl.) (2011):
Routledge.                                                    Kommunikation i multimediedesign.
References to signs p. 47. See Google books                   Hans Reitzels Forlag.

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E concept metaphors-representations_signs_semiotics

  • 1. Metaphors & Representation Interaction Design O B J E C T S — S I G N S — S Y M B O L I C C O M M U N I C AT I O N
  • 2. Metaphors & Representation Introduction to the tools 1. The sign and the representation: Signs as representative via basic semiotics 2. The metaphor: The basic metaphor as representation 3. The interactive design: Metaphors in interactive design
  • 3. Metaphors & Representation 1 The sign and the representation: Signs as representative via basic semiotics
  • 4. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics Communication is often the work of signs which represent something Flags represent something (but what?) … Representation anchored with a text
  • 5. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics Semiotics is the study and the making use of signs as communication Signs are words, written and spoken. Signs can be seen, smelled and tasted Signs are visual artefacts and visual representations. Signs are cultural codes. Semiotics is the communication strategy by which you decide what effect you want to achieve by the use of a particular sign.
  • 6. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics In a certain context you often intuitively expect something particular based on the signs you encode. This proces is called scripting. Here’s an example: D E N O TAT I O N C O N N O TAT I O N (Signifier) (signified/mental concept) (Source: Lakoff & Johnson 1980 / Saussure 1916) (I will give you) (You expect) breakfast a particular in bed kind of breakfast Automatic (you like) scripting
  • 7. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics Now, let’s look at the conceptual scope of denotation and connotation … Signification Sign Reference to “reality” as meaning Composed of Signifier Signified Existense of the sign Activates … the mental concept, which relates to … the referent tree (Source: Fiske 1990)
  • 8. Metafor & repræsentation EN DANSK GUIDE TIL BEGREBERNE Signification Tegnet Refererer til “det virkelige” er struktureret af som meningsfuldt Signifiant Signifié betegneren Det betegnede af eksisterende tegn Aktiverer … et mentalt koncept, der relaterer til … referenten træ (Source: Fiske 1990)
  • 9. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics The sign is arbitrary D E N O TAT I O N C O N N O TAT I O N (Literal concept) (Mental concept) APPLE ? Conceptual, Signifier perceptual Signified and cultural Word, contexts Percieved (Source: Fiske 1990) sound or image
  • 10. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics A sign never has any “real” meaning, it’s what you percieve as meaningful. The sign corresponds with your codes of reality and the sign refers to your world. The sign is always arbitrary and it is encoded in a certain context. The sign activates … the mental concept, which relates to … the referent? Tank ?
  • 11. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics This is important in relation to the way you intend to make people react to the signs in your strategic communication … Sign Composed of Signification Signifier Signified “Reality” / Meaning Existense Mental concept of the sign Sign Interpretant Effect of the sign Use of sign Percieving the sign (response/action) (encoding/strategy) (decoding/scripting)
  • 12. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics And sometimes the strategy is to deliberately surprise you and contradict your expectations. To experience and learn new things via signs: a new scripting proces NEW SCRIPTING REACTION (you get served) “What! an alternative Monkey food!?” kind of (or) (Source: Lakoff & Johnson 1980) breakfast (you “It looks good!” might like) Contradicting scripting
  • 13. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics Semiotic Categories of the Sign SEMIOTIC SIGNS ICON The iconic sign bears a resemblance to its object. (Source: Fiske 1990 / Anne Mette Busch 2011) INDEX The indexical sign has a direct connection to its object. SYMBOL The symbolic sign has a rule- or convention connection to its object. These categories often mix!
  • 14. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics SEMIOTIC SIGNS ICON The iconic sign bears a resemblance to its object. Examples: Pictograms (Source: Fiske 1990 / Anne Mette Busch 2011) Outlines and shapes Specific denotations
  • 15. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics SEMIOTIC SIGNS INDEX The indexical sign has a direct connection to its object. Examples: Smoke (of a fire) (Source: Fiske 1990 / Anne Mette Busch 2011) Postures (of emotions) Relational denotations
  • 16. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics SEMIOTIC SIGNS SYMBOL The symbolic sign has a rule- or convention connection to its object. Examples: Logos and visual signs (Source: Fiske 1990 / Anne Mette Busch 2011) Words (“war” means chaos) Objects in a certain context Denotations and connotations via rules or conventions means that we have learned how to decode the symbol.
  • 17. Metaphors & Representation The sign and the representation: Signs as representative via basic semiotics Exercise SEMIOTIC SIGNS ICON INDEX SYMBOL (Source: Fiske 1990 / Anne Mette Busch 2011)
  • 18. Metaphors & Representation Example SIGNS & BRANDING TOP-DOWN T O P : The sign as a promise Kress & Leeuwen 1996 via Barnard 2005) D O W N : Benefactor/product
  • 19. Metaphors & Representation Example SIGNS & BRANDING L E F T- R I G H T Kress & Leeuwen 1996 via Barnard 2005) LEFT: RIGHT: A symbol/sign the anchorage (picture + text) Product Benefactor
  • 20. Metaphors & Representation 2 The metaphor: The basic metaphor as representation
  • 21. Metaphors & Representation The metaphor: The basic metaphor as representation The metaphor means … an analogy and a connection between two different objects or ideas. It depends on the scripting and the signs in the particular context. An action can mean something. ACTION PERCIEVED (Signifier) (Signified) REACTION “This must mean that you The alternative really like me!” kind of Or breakfast “ what have I (You happen done to you?!” to like now) Metaphorical scripting
  • 22. Metaphors & Representation The metaphor: The basic metaphor as representation The metaphor means … an analogy and a connection between two different objects or ideas. We can understand one aspect by the aid of another. For example:“the city is acting like it’s on fire” can mean that “the city is celebrating” or “the city is in panic . ” Other examples: The general concept of “discussion” can mean conflict. It opens for a wide range of metaphors: (Source: Lakoff & Johnson 1980) “I will win this argument” or “You disagree? Ok, fire away!” Or the concept of “good is up” and “bad is down”: “I’m on top of the world today” vs. “I’m feeling down!”
  • 23. Metaphors & Representation 3 The interactive design: Metaphors in interactive design
  • 24. Metaphors & Representation The interactive design: Metaphors in interactive design “There are three dominant paradigms in the conceptual and visual design of user interfaces: implementation-centric, metaphoric, and idiomatic. The implementation centric interfaces are based on understanding how things actually work under the hood —a difficult proposition. Metaphoric interfaces are based on intuiting how things work —a risky method. Idiomatic interfaces, however, are based on learning how to accomplish things—a natural, human process.” (Source: Cooper 2007: 270)
  • 25. Metaphors & Representation The interactive design: Metaphors in interactive design “There are three dominant paradigms in the conceptual and visual design of user interfaces: implementation-centric, metaphoric, and idiomatic. The implementation centric interfaces are based on understanding how things actually work under the hood —a difficult proposition.” (Source: Cooper 2007: 270)
  • 26. Metaphors & Representation The interactive design: Metaphors in interactive design “There are three dominant paradigms in the conceptual and visual design of user interfaces: implementation-centric, metaphoric, and idiomatic. Metaphoric interfaces are based on intuiting how things work —a risky method. “ Yes, but not impossible: “ When we talk about metaphors in the context of user interface and interaction design, we really mean visual metaphors: a picture used to represent the purpose or attributes of a thing. Users recognize the imagery of the metaphor and, by extension, (Source: Cooper 2007: 270 ff) can presumably understand the purpose of the thing.” Remember an affordance strategy in visual metaphors.
  • 27. Metaphors & Representation The interactive design: Metaphors in interactive design Visual metaphors Nature Layout elements on a website (Source: Cooper 2007: 270 ff) Cooper is not fond of the metaphor: “Artifacts like resizable windows and endlessly nested file folders are not really metaphoric — they have no parallel in the real world. They derive their strength only from their easy idiomatic learnability.” (Cooper 2007: 275)
  • 28. Metaphors & Representation The interactive design: Metaphors in interactive design Cooper argues for the idiomatic approach to UX/graphic interface design: “We understand the idiom simply because we have learned it and because it is distinctive, not because we understand it or because it makes subliminal connections in our minds.” (Cooper 2007: 274) Well … that is exactly what a good metaphor is (according to Lakoff & Johnson), but for the sake of the argument, you can choose yourself whether you want to operate with the concept of an idiom or a metaphor. (Source: Cooper 2007: 270 ff)
  • 29. Metaphors & Representation The interactive design: Metaphors in interactive design DOS (1981)
  • 30. Metaphors & Representation The interactive design: Metaphors in interactive design Amiga 1000 (1985)
  • 31. Metaphors & Representation The interactive design: Metaphors in interactive design Apple Macintosh (1985)
  • 32. Metaphors & Representation The interactive design: Metaphors in interactive design Sun Workstation(1989)
  • 33. Metaphors & Representation The interactive design: Metaphors in interactive design Windows (1992)
  • 34. Metaphors & Representation The interactive design: Metaphors in interactive design Windows (1995)
  • 35. Metaphors & Representation The interactive design: Metaphors in interactive design Windows Bob (1995)
  • 36. Metaphors & Representation The interactive design: Metaphors in interactive design Word (1989: 1.0) Pages Ipad (2012) Thoughts (2012)
  • 37. Metaphors & Representation The interactive design: Metaphors in interactive design Ipad (Apple 2012) Apple Mac (2006: OS X 10.4.7)
  • 38. Metaphors & Representation The interactive design: Metaphors in interactive design ?
  • 39. Resources Curriculum Cooper, Allan (ed.) (2007): About Face 3. The Essential of Interaction Design. Wiley Publishing Chapters: 13. Other references Cours de linguistique générale. Suassure 1916. Buhl, Claus (2005): http://en.wikipedia.org/wiki/Course_in_General_Linguistics. Det lærende brand. Børsens Forlag. Lakoff og Johnson (1980, 2002): Metaphors we live by. Malcolm Barnard (2005): Chicago Press, USA. Graphic Design as Communication Routledge. Fiske, John (1990): Introduction to Communication Studies. Anne Mette Busch, David Engelby (m.fl.) (2011): Routledge. Kommunikation i multimediedesign. References to signs p. 47. See Google books Hans Reitzels Forlag.