1. 25 years knowledge services for:
DOCUMENT RECORDS MANAGEMENT, REGULATORY COMPLIANCE
ANALYSIS, LITIGATION SUPPORT, DIGITAL IMAGING, DATA SYSTEM
INTEGRATION, PROGRAM/PROJECT MANAGEMENT BEST PRACTICES,
& INSTRUCTIONAL DESIGNED TRAINING PROGRAMS
Technologies and Proposals
Rick Perez
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3. Table of Contents
Accomplishments.....................................................................................................................4
Hardware..................................................................................................................................5
Software....................................................................................................................................5
Data Bases................................................................................................................................7
Record Retention/Storage........................................................................................................7
Document Record Management /Imaging Compliance Procedures.......................................7
Internal / External Clients........................................................................................................8
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4. Accomplishments
1. Setup Windows Server Infrastructure For All Applications Implemented.
2. Application Servers
 D/B Servers
 Web Servers
 Web Portals
3. Developed Instructional Designed Training programs for: Citigroup, State of CT, NYC
Dept. of Buildings, and Aventis.
4. Provides Corporate PowerPoint Presentations for: Oral-RFPs, Animated/Web-Based, &
Simulation Modeling.
5. Implemented In-house Imaging Training Program for Private Bank (Global Wealth
Management).
6. Utilizes Project Management Tool-set: SDLC, Share Point, MS Project, MS Office, &
Proj. Cost Accounting (F&A / P&L), & MS Visio.
7. Implemented in-house Train-the-Trainer Program for Captiva (Imaging System).
8. Implemented Single Sign-On Access Control with SecurityPro.
9. Developed & Managed Coding of All API’s.
10. Developed & Managed Coding of All Server & Mainframe Applications/Programs.
11. Developed customized HIPAA Security Training for Citi-Brooklyn Army Terminal Print
Facility (for MetLife Insurance Company – Business Associate – Client)
12. Managed Conversion of All Data & Programs to a New Documentum Imaging System
For The Travelers’ – 3,000 Users.
13. Developed First Litigation Support Imaging System for Citigroup’s Legal Environment.
30,000 Attorneys Globally ROI $5 Million.
14. Developed Document Workflow Environment for Citigroup’s Private Bank – Globally.
ROI 2.5 Million
15. Developed Citigroup’s First Customer Statement System for Online Viewing using
Filenet technology. 500K Customers. ROI $3 Million
16. Developed Citigroup’s First Check Imaging System. ROI $1.3 Million
17. Developed Citigroup’s Cold Data Warehouse System Which Housed All SEC Regulatory
Reports. With Record Retention Schedules Up To 100 Years. 10,000 Users. ROI $ 6
Million
18. Implemented detailed Imaging Format / Templates (OCR/TIFF/PDF/JPEG).
19. Technically wrote & communicated the Trade Confirm Print Ready PDF File – File
Naming Convention for “Prospectus Print-on Demand &” IAW: CUSIPs with SEC -
EDGAR (Electronic Data Gathering, Analysis, & Retrieval System).
20. Developed Inbound Mail Handling & Imaging System using Tritek Technology) Which
Accounted for 40 Million Mail Pieces on Monthly Bases. ROI $ 2 Million Monthly.
21. Audited, Validated, & Technically Wrote Twenty (20) SoX [404] Internal Control (IC)
Policies, Procedures & IT Rules.
22. Managed Citigroup’s Citisafe Security into the Document Work Flow Environment
(Addition Sign-on Requirements).
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5. 23. Managed Citigroup’s data center and infrastructure which supported all
multiplatform transaction web applications with high availability in a 24/7
environment.
Hardware
1. Kodak 6000’s & 3500’s
2. Fujitsu 5900’s
3. OCE’s 2110
4. FileNet
5. Filetek
6. EMC
7. HP
8. IBM
9. Pitney Bowes
10. Bell & Howell
11. Rixio CD/DVD Light Scribe Burner
12. UNIX
13. IBM Mainframes
Software
1. EMC – Documentum
2. DMS – Citi Document Management System
3. Adobe / Captivate (e-Learning Authoring Tool)
4. Adobe Reader/Writer 8.0
5. ePath Learning LCMS (Learning Content Management System)
6. Hummingbird
7. MS Office Suite 2007 (PowerPoint, Word, Excel, & Access)
8. Sun Systems Star Office 8.0
9. PhotoPaint 7.0
10. Lotus Notes
11. I-Pro
12. Summation
13. eDiscovery
14. Captiva
15. Hasler
16. Bookbuilder
17. Visio
18. C++
19. Java
20. AMMO (Alternative to Microfilm Microfiche Online)
21. Kofax
22. OCE’ – DocSetter DocWorksPro, DocManager, Prisma
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6. 23. Linux
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7. Data Bases
1. Win Fox Pro
2. DB2
3. Sybase
4. MS Access
5. SQL / Visual Basic
Record Retention/Storage
1. Worked with SEC & internal regulators to develop Citigroup’s Record Retention
Standards & Policies.
2. Iron Mountain
3. Electronic Backup Retrieval (ETM) System
4. Off-site Data Warehouse (EMS Archival System)
5. Enforced SEC regulation 14a and KYC (IRS) within Citigroup.
6. Introduced WORM (Write Once Read Many) Technologies into Citigroup.
Document Record Management /Imaging Compliance
Procedures
1. SoX (Sarbanes – Oxley Act )
2. Imaging: Private Bank, Legal, Cold Data,
3. Citi Portfolio (Private Bank)
4. HIPPA (45 CFR Part 160-164) Privacy / Security
5. GLB – Gramm –Leach – Bailey (Information Security for Member Accounts)
6. Set Best Practices for Acquisition of all Imaging Technologies within Citigroup
7. PIPED (Personal Information Protection & Electronic Documents Act
8. Citigroup’s Security & Technology Infrastructure Securities Document.
9. Wrote & secured Service Level Agreements (SLAs) with: Imaging Unit for Private
Bank, Legal (Litigation Imaging Support Group), & Anti Money Laundering Legal
Team
10. Wrote all in-house Imaging Workflow Procedures for all four (4) Imaging Centers
11. Developed Continuity of Business/Disaster Recovery procedures for all Imaging
Centers
12. Implemented Imaging Facilities Operational Procedures.
 Private Bank
 OCE’ Imaging Operations
 Legal
 Securities Registration
 Return Mail services
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8.  2 & 3D OCR bar code procedures
 Intelligent OCR bar code procedures
 Dash Board procedures
Internal / External Clients
1. Travelers Insurance
2. MetLife
3. RMS
4. Citi Brooklyn Army Depot Print Facility
5. Citigroup-Investment Banking – Global Banking Strategic Products
6. American Express Tax & Business Services
7. CSC
8. Lucent Technologies
9. Merrill Corp
10. Wilmer Hill LLP
11. New River
12. Adventis Pharmaceuticals
13. SEC
14. NASD
15. Covington LLP
16. Citi OGC (Office General Counsel)
17. Citi Private Client
18. Citi SmithBarney
19. Citi Private Bank
20. NYC Department of Buildings
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