It’s hard to quantify the impact of human resources, but the influx of new HR systems is now making this possible, and HR needs to catch up. 68% of those we surveyed at SHRM 18 responded that they could not show a return on investment on their HR system, which should really be one of the strongest metrics for any HR system. Metrics of key performance indicators allow businesses to make informed decisions. Learn what reports you need to be looking at and what these reports mean for your business.

1. Workforce
Reporting
HOW TO SHOW A RETURN ON YOUR
HR INVESTMENT

2. 2
John Gaudiuso
Sales Engineer
EPAY Systems
Michelle Lanter Smith
Chief Marketing Officer
EPAY Systems
Webinar Hosts:

3. 3
Agenda
• Intro to EPAY
• Why data matters to HR
• What reports to look at
• How to show an ROI on your HR software
• Demonstration of EPAY

4. Who is EPAY Systems
CHICAGO BASED
TECH COMPANY
PROVIDER OF COMPLETELY
UNIFIED, FULL SERVICE
HCM SOLUTIONS
SERVING HOURLY
WORKFORCE ENVIRONMENTS
INDUSTRY LEADER FREE PREMIUM
CUSTOMER SUPPORT
CUSTOMER RETENTION
FOUNDED 2001
UNIQUELY FLEXIBLE CLOUD BASED TIME &
LABOR MANAGEMENT TECHNOLOGY
24 HOURS/DAY
7 DAYS/WEEK,
365 DAYS/YEAR
75,000+ WORKSITES
99%

5. Why do reports matter?

6. 6
Using Reports
Use the insights from
data to help optimize
operational efficiencies.
Get access to data in
formats that is both
usable and convenient.
Understand
Put customizable alerts,
reminders and reports
in place to help you
make well-informed
decisions.
ExecutePlan

7. 7
Compliance
Operational
Efficiency
Budgetary
What Reports to Look At

8. 8
Operational Efficiency
Scheduling
Attendance
Report
Scheduler
Staffing
Report
Hours Ratio
Report

9. 9
Reports for Budgeting
Hours by:
Rate
type
Employee Manager
Anticipated
OT Report
Detailed
Hours
Report
Hour and
Dollar
amount
Variance

10. 10
Compliance Reports
ACA
FTE
Calculator
Hours
Worked
Affordability
Test Report
Hours
Variance
Report
Accident
Report

11. 11
KPI = Key Performance Indicator
A measurable value that demonstrate that
a company is reaching business goals

12. Showing a Return on Your HR Investment
Your profit slips through these five KPIs
1. Correction Lag Time by Manager
How long is it taking your managers to update incorrect or open punches?
2. Time Change Frequency
How often are managers manually changing employee time?
3. Rate Changes Frequency
Are you managers intentionally or unintentionally paying employees more than
you’ve budgeted?
4. Counts of Manual Timesheets
Why aren’t employees using your system?
5. Count and Frequency of Invalid Punches
Which of your employees have punch issues?

13. ISS Cleaning Services
EPAY Customer since 2014
ISS is a leading global facility services provider with
over 50,000 employees in more than 55 countries.
They provide cleaning, support, property, catering,
security, and facility management services.
Christian Contreras

14. 14
Decreased Payroll admin time by 95%
Protected profit margins via analytics (identified/prevented pay rate changes)
Fewer managerial changes to time cards reducing compliance risk
Prompt problem identification because of real-time analytics
Reduced total labor cost by 1% (on 17,000 employees)!
ROI
EPAY’s time and labor management system allows us to push payroll processing where
it belongs: in the field. It not only allows us to maintain tight wage and hour compliance,
but run lean in the back office, which improves our profitability.”
—Anthony Lackey | Senior VP of IT, ISS Facility Services
14
CUSTOMER STORY: ISS
“

15. STANDARD REPORTS AND CUSTOM REPORTING TOOL
APPLICANT
TRACKING
BENEFITS
ADMINISTRATION
PAYROLL & TAX
MANAGEMENT
TIME & LABOR
MANAGEMENT
HUMAN
RESOURCES
MANAGEMENT
PERFORMANCE
MANAGEMENT
• Integration with
leading job boards
• Unlimited users with
full system access
• Screening q’s,
keywords, applicant
tagging
• Video interviewing
• Email and SMS
messaging and
templates
• Mobile
• Spanish applications
• Plan administration
• Open enrollment
• COBRA
management
• ACA compliance
reporting
• Carrier Connect
(data feeds)
• 401K file feed
• Complete payroll
and tax processing
• Accommodation of
multiple FEINs,
states and localities
• Garnishment
processing
• Year-end tax filing
• New hire reporting
• Free pay card
program
• Flexible pay rules
• Scheduling
• Accruals
• Budgets & job
costing
• Workforce analytics
• Wage & hour
compliance
• Mix & match time
collection options
• New hire onboarding
with electronic I-9
and e-verify
• Skills, education &
performance tracking
• Employee &
manager self-service
• Document & task
management
• OSHA, EEO &
Workers’ Comp
reporting
• Automated
performance and
self-reviews
• 360 degree surveys
• Compensation
dashboard
• Learning content
integration
• Goal management
• Statistics dashboard
• Journaling

16. Review today’s slides
Take a 2-minute Tour
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Next Steps
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Visit Our Website
www.EPAYsystems.com