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Use of Social Media
in Radiology
Erik R. Ranschaert, MD
Radiologist
“The doctor
will see
tweet you
now”
E. R. Ranschaert, UKRC 2015
• No conflict of interests
E R Ranschaert, UKRC 2015, Liverpool
Goals
• Introduction to social media
• Overview of evolution
• Value for radiologists
• Engagement or not?
E. R. Ranschaert, UKRC 2015
What are “Social Media”?
E. R. Ranschaert, UKRC 2015
Evolution
• Early days -Web 1.0
– “Static” web pages
– Users are “consumers of content”
– Little interaction between users
• Social interaction via
– e-mail
– Mail-based discussion groups, newsgroups
• Difficult for users to create online content
E. R. Ranschaert, UKRC 2015
Web 1.0 example
• Eufora .org website for radiologists, 1998
• Discussion group using mailing list
• Linked to image database (jpg)
• Users:
• > 455 members
• > 45 countries
• 2-3 messages/day
• Goal:
– to support radiologists in electronic
communication & education
– to create interaction between radiologists
E. R. Ranschaert, UKRC 2015
HP Scanjet lightbox
E. R. Ranschaert, UKRC 2015
Create discussion
Join the discussion!
E. R. Ranschaert, UKRC 2015
Allows CREATION and EXCHANGE
of USER GENERATED CONTENT
E. R. Ranschaert, UKRC 2015
Web 2.0
• Users provide content
themselves
• “Architecture of
participation”
• Users control data
provided
• Creation of “collective
intelligence”
E. R. Ranschaert, UKRC 2015
Spectacular evolution of SoMe
• As of January 2014, 74%
of all online adults use
social networking sites.
http://www.pewinternet.org/data-trend/social-media/social-media-use-by-age-group/
Total 74%
18-29y 89%
30-49y 82%
50-64y 65%
65+ 49%
Most popular social media
• Facebook
• LinkedIn
• Pinterest
• Twitter
• Instagram
E. R. Ranschaert, UKRC 2015
Types of SoMe for Radiology
• News and Information on Radiology (Society pages on Facebook etc)
• Social & Professional networking (Facebook, LinkedIn)
• Scientific networking (ResearchGate, BiomedExperts)
• Micro-blogs (Twitter)
• Blogs (WordPress, Tumblr)
• Educational video’s (YouTube, iTunes)
• Social bookmarking in Radiology (marking & sharing of interesting documents)
• Clinical cases and images (quizzes and crowd advise)
• Slideshows (SlideShare)
• Ever expanding list …!
E. R. Ranschaert, UKRC 2015
Example: ResearchGate
• Scientific Social
Network
• RG score
• Measure & leverage
standing within
scientific community
E. R. Ranschaert, UKRC 2015
Interaction with peers
E. R. Ranschaert, UKRC 2015
Use of SoMe by physicians
• Engagement with social media can be
personal, professional, or both
• Professional = for health-related, educational
and scientific purposes.
E. R. Ranschaert, UKRC 2015
SoMe Survey Radiologists
• RANSOM survey
• 516 participants
• Radiologists &
residents
• March - May 2015
E. R. Ranschaert, UKRC 2015
RANSOM survey 2015, unpublished data
Radiologists and SoMe
E. R. Ranschaert, UKRC 2015
85% use them
professionally
RANSOM survey 2015, unpublished data
Preference of radiologists
E. R. Ranschaert, UKRC 2015
RANSOM survey 2015, unpublished data
Professional
E. R. Ranschaert, UKRC 2015
Favorite Social Media platforms for professional purposes
Choice # Name Europe USA Total
1 LinkedIn 56% 32% 45%
2 Facebook 32% 15% 21%
3 Twitter 24% 47% 19%
RANSOM survey 2015, unpublished data
Professional use in medicine - 2014
Source: 2014 report from MedData Group
56% use them
professionally
E. R. Ranschaert, UKRC 2015
For what reason(s) are you using Social Media professionally? Total %
To stay informed about the latest news & developments in radiology 65
To communicate with colleagues about radiological topics (national & international) 49
To share and discuss interesting or difficult cases/images with colleagues 34
To increase my influence and promote my ideas/vision among radiologists 29
To make our profession more visible for patients 27
To make my expertise and knowledge available for teaching purposes 25
To market our team and services 19
To become more "social" with both patients and clinicians 18
To enable people and patients to communicate with radiologists 17
To inform patients about the examinations they will undergo 7
To get feedback from patients (both positive and negative) 6
To discuss radiological images with patients 4
To apply for a job or to be visible for recruiters 3
E. R. Ranschaert, UKRC 2015
RANSOM survey 2015, unpublished data
What concerns do physicians have?
Source: 2014 report from MedData Group
E. R. Ranschaert, UKRC 2015
Reasons to avoid SoMe
in RANSOM-survey
1. The fear of mixing private and professional
messages/communication
2. The 2nd most important reason is the lack of
time to use them
E. R. Ranschaert, UKRC 2015
RANSOM survey 2015, unpublished data
Top concerns for radiologists
about using social media
E. R. Ranschaert, UKRC 2015
RANSOM survey 2015, unpublished data
Insufficient legislation, guidelines and policies for SoMe in healthcare 75%
Risk for privacy of the patients 39%
Risk for privacy of radiologists 39%
Insufficient knowledge about social media among radiologists 37%
Distraction from clinical activities 28%
Deprivation from real social contact with others 18%
Danger of negative comments on our practice 13%
Online Identity Crisis
• Is it possible to have 2 separate
identities?
• Web search quickly connects personal
content to professional content
• Overlap
• Professional identity is determined to
some extent by personal identity,
blurred demarcation lines
• Lack of user consensus
• Need to separate them?
• “Nonsensical ” or unrealistic expectation
E. R. Ranschaert, UKRC 2015
Safety, Security, Privacy
Celebrities &Twitter
E. R. Ranschaert, UKRC 2015
E. R. Ranschaert, UKRC 2015
Security risk of social media
• Medical images can be shared
through public platforms or
social media apps, or stored in
the “cloud”
• These media are not designed
for safe distribution and
archiving patient information /
images
McEntee et al: 5 April 2012; Proc. of SPIE Vol. 8318 DOI: 10.1117/12.913754
Protection
• “In the next half of this
decade, as much
attention must be paid to
deep medical learning to
pre-empt illness as to
data security to protect
the privacy of
individuals.”
Eric J Topol et al., Digital medical tools and sensors, JAMA, 2015 vol. 313 (4) pp. 353-354.
Opportunities of SoMe
• Build, develop and maintain a professional network
– contact with colleagues from personal network , national & international
– new relationships based upon common interests & experience
• Remove barriers for collaboration among peers
– share media in all kinds of formats
– discuss latest radiology news, articles, conferences
– seek help from a community of experts
– learn from other radiologists with common clinical interests/expertise
– promotion and discussion of scientific work
• Discover new career, research or business opportunities
– establish research collaborations
– develop business relationships
– discover new opportunities (unpublished)
E. R. Ranschaert, UKRC 2015
Crowd-sourcing radiology reads
E. R. Ranschaert, UKRC 2015
Within 90 days after a consumer puts a case online, CrowdMed's algorithm generates a
list of the most probable diagnoses submitted by its "medical detectives," along with
their explanations. Patients are asked to give those suggestions to their physicians for
consideration and possible treatment.
The sensitive information patients post anonymously on the site, from medical records
to test results -- even X-rays -- is private, and that the site is audited for security.
It has an 80 % success rate in coming up with a correct diagnosis.
Patients can post their cases on the site for free, but adding cash rewards motivates
more detectives to work cases.
E. R. Ranschaert, UKRC 2015
Solve a case
E. R. Ranschaert, UKRC 2015
Solution
E. R. Ranschaert, UKRC 2015
Instagram for Doctors
• Founded by Joshua Landy,
Canadian IC doctor
• iOS and Android
• For sharing images of
tough & interesting
medical cases
• Archiving of interesting
cases
E. R. Ranschaert, UKRC 2015
Officially approved
• Free App
• Started in UK, Ireland, US,
Canada,Australia, New
Zealand
• Growing European presence,
recently the Netherlands
• Approved by health
authorities in each country
• HC professionals sign up and
need to go through process to
validate their medical license
• Automated protection tools
removing sensitive patient
details
• Human privacy moderation
team
E. R. Ranschaert, UKRC 2015
Figure 1 patient privacy
• Patients' faces are
automatically obscured by
the app
• Users must manually block
identifying marks like
tattoos.
• Each photo is reviewed by
moderators before it is
added to the database
E. R. Ranschaert, UKRC 2015
Video chat example
E. R. Ranschaert, UKRC 2015
E. R. Ranschaert, UKRC 2015
Q16: Do you like platforms like Figure1 ?
Should radiologists engage?
• Are we easy to reach? Always nearby? Never
too busy? Always easy to communicate with?
• Should we engage in SoMe as radiologists, or
stay away from them?
E. R. Ranschaert, UKRC 2015
Social networking no longer optional
• We HAVE to engage
– To help residents & colleagues with
difficult cases
– To communicate with clinicians more
often and more efficiently
– To interact online, even with patients
– To improve clinical care and advance
scientific research
– To promote scientific research &
increase impact
• “Become more social again”
Source: Erik Ridley, Auntminnie Oct. 8, 2014 - http://www.auntminnie.com/index.aspx?sec=sup&sub=imc&pag=dis&ItemID=108728&wf=1
Academic Radiology, William Auffermann et al. – (Acad Radiol, September 25, 2014)
E. R. Ranschaert, UKRC 2015
E. R. Ranschaert, UKRC 2015
E. R. Ranschaert, UKRC 2015
The use of social media for professional
purposes is growing rapidly in medicine,
despite a degree of skepticism from many
academicians that is accompanied by
concerns about scientific rigor, privacy, and
the uncertainty about the effectiveness and
overall value of social media. Our study
provides additional evidence suggesting that
dissemination of scientific findings and
discussion via social media results may
increase the reach and visibility of such
research relative to traditional peer-reviewed
journal publication alone.
Jennny K. Hoang et al., JACR 2015
Sharing Radiology Research on Social Media
Summary
• Important to understand the concept of social networking
• SoMe can be used by radiologists to enhance
collaboration, networking, education/training and to keep
up with information
• Health professionals need tips to enhance use and avoid
pitfalls in their use of SoMe and to uphold their
professional values.
• Appropriate use should result in better patient care.
E. R. Ranschaert, UKRC 2015
Our advice
• Explore social networking / social media
websites and evaluate how these tools can be
integrated in your unique workflow and needs
E. R. Ranschaert, UKRC 2015
Let’s prepare for the future!
Thank you!
E. R. Ranschaert, UKRC 2015

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Use of Social Media in Radiology

  • 1. Use of Social Media in Radiology Erik R. Ranschaert, MD Radiologist “The doctor will see tweet you now” E. R. Ranschaert, UKRC 2015
  • 2. • No conflict of interests E R Ranschaert, UKRC 2015, Liverpool
  • 3. Goals • Introduction to social media • Overview of evolution • Value for radiologists • Engagement or not? E. R. Ranschaert, UKRC 2015
  • 4. What are “Social Media”? E. R. Ranschaert, UKRC 2015
  • 5. Evolution • Early days -Web 1.0 – “Static” web pages – Users are “consumers of content” – Little interaction between users • Social interaction via – e-mail – Mail-based discussion groups, newsgroups • Difficult for users to create online content E. R. Ranschaert, UKRC 2015
  • 6. Web 1.0 example • Eufora .org website for radiologists, 1998 • Discussion group using mailing list • Linked to image database (jpg) • Users: • > 455 members • > 45 countries • 2-3 messages/day • Goal: – to support radiologists in electronic communication & education – to create interaction between radiologists E. R. Ranschaert, UKRC 2015
  • 7. HP Scanjet lightbox E. R. Ranschaert, UKRC 2015
  • 8. Create discussion Join the discussion! E. R. Ranschaert, UKRC 2015
  • 9. Allows CREATION and EXCHANGE of USER GENERATED CONTENT E. R. Ranschaert, UKRC 2015
  • 10. Web 2.0 • Users provide content themselves • “Architecture of participation” • Users control data provided • Creation of “collective intelligence” E. R. Ranschaert, UKRC 2015
  • 11. Spectacular evolution of SoMe • As of January 2014, 74% of all online adults use social networking sites. http://www.pewinternet.org/data-trend/social-media/social-media-use-by-age-group/ Total 74% 18-29y 89% 30-49y 82% 50-64y 65% 65+ 49%
  • 12. Most popular social media • Facebook • LinkedIn • Pinterest • Twitter • Instagram E. R. Ranschaert, UKRC 2015
  • 13. Types of SoMe for Radiology • News and Information on Radiology (Society pages on Facebook etc) • Social & Professional networking (Facebook, LinkedIn) • Scientific networking (ResearchGate, BiomedExperts) • Micro-blogs (Twitter) • Blogs (WordPress, Tumblr) • Educational video’s (YouTube, iTunes) • Social bookmarking in Radiology (marking & sharing of interesting documents) • Clinical cases and images (quizzes and crowd advise) • Slideshows (SlideShare) • Ever expanding list …! E. R. Ranschaert, UKRC 2015
  • 14. Example: ResearchGate • Scientific Social Network • RG score • Measure & leverage standing within scientific community E. R. Ranschaert, UKRC 2015
  • 15. Interaction with peers E. R. Ranschaert, UKRC 2015
  • 16. Use of SoMe by physicians • Engagement with social media can be personal, professional, or both • Professional = for health-related, educational and scientific purposes. E. R. Ranschaert, UKRC 2015
  • 17. SoMe Survey Radiologists • RANSOM survey • 516 participants • Radiologists & residents • March - May 2015 E. R. Ranschaert, UKRC 2015 RANSOM survey 2015, unpublished data
  • 18. Radiologists and SoMe E. R. Ranschaert, UKRC 2015 85% use them professionally RANSOM survey 2015, unpublished data
  • 19. Preference of radiologists E. R. Ranschaert, UKRC 2015 RANSOM survey 2015, unpublished data
  • 20. Professional E. R. Ranschaert, UKRC 2015 Favorite Social Media platforms for professional purposes Choice # Name Europe USA Total 1 LinkedIn 56% 32% 45% 2 Facebook 32% 15% 21% 3 Twitter 24% 47% 19% RANSOM survey 2015, unpublished data
  • 21. Professional use in medicine - 2014 Source: 2014 report from MedData Group 56% use them professionally E. R. Ranschaert, UKRC 2015
  • 22. For what reason(s) are you using Social Media professionally? Total % To stay informed about the latest news & developments in radiology 65 To communicate with colleagues about radiological topics (national & international) 49 To share and discuss interesting or difficult cases/images with colleagues 34 To increase my influence and promote my ideas/vision among radiologists 29 To make our profession more visible for patients 27 To make my expertise and knowledge available for teaching purposes 25 To market our team and services 19 To become more "social" with both patients and clinicians 18 To enable people and patients to communicate with radiologists 17 To inform patients about the examinations they will undergo 7 To get feedback from patients (both positive and negative) 6 To discuss radiological images with patients 4 To apply for a job or to be visible for recruiters 3 E. R. Ranschaert, UKRC 2015 RANSOM survey 2015, unpublished data
  • 23. What concerns do physicians have? Source: 2014 report from MedData Group E. R. Ranschaert, UKRC 2015
  • 24. Reasons to avoid SoMe in RANSOM-survey 1. The fear of mixing private and professional messages/communication 2. The 2nd most important reason is the lack of time to use them E. R. Ranschaert, UKRC 2015 RANSOM survey 2015, unpublished data
  • 25. Top concerns for radiologists about using social media E. R. Ranschaert, UKRC 2015 RANSOM survey 2015, unpublished data Insufficient legislation, guidelines and policies for SoMe in healthcare 75% Risk for privacy of the patients 39% Risk for privacy of radiologists 39% Insufficient knowledge about social media among radiologists 37% Distraction from clinical activities 28% Deprivation from real social contact with others 18% Danger of negative comments on our practice 13%
  • 26. Online Identity Crisis • Is it possible to have 2 separate identities? • Web search quickly connects personal content to professional content • Overlap • Professional identity is determined to some extent by personal identity, blurred demarcation lines • Lack of user consensus • Need to separate them? • “Nonsensical ” or unrealistic expectation E. R. Ranschaert, UKRC 2015
  • 28. Celebrities &Twitter E. R. Ranschaert, UKRC 2015
  • 29. E. R. Ranschaert, UKRC 2015
  • 30. Security risk of social media • Medical images can be shared through public platforms or social media apps, or stored in the “cloud” • These media are not designed for safe distribution and archiving patient information / images McEntee et al: 5 April 2012; Proc. of SPIE Vol. 8318 DOI: 10.1117/12.913754
  • 31. Protection • “In the next half of this decade, as much attention must be paid to deep medical learning to pre-empt illness as to data security to protect the privacy of individuals.” Eric J Topol et al., Digital medical tools and sensors, JAMA, 2015 vol. 313 (4) pp. 353-354.
  • 32. Opportunities of SoMe • Build, develop and maintain a professional network – contact with colleagues from personal network , national & international – new relationships based upon common interests & experience • Remove barriers for collaboration among peers – share media in all kinds of formats – discuss latest radiology news, articles, conferences – seek help from a community of experts – learn from other radiologists with common clinical interests/expertise – promotion and discussion of scientific work • Discover new career, research or business opportunities – establish research collaborations – develop business relationships – discover new opportunities (unpublished) E. R. Ranschaert, UKRC 2015
  • 33. Crowd-sourcing radiology reads E. R. Ranschaert, UKRC 2015
  • 34. Within 90 days after a consumer puts a case online, CrowdMed's algorithm generates a list of the most probable diagnoses submitted by its "medical detectives," along with their explanations. Patients are asked to give those suggestions to their physicians for consideration and possible treatment. The sensitive information patients post anonymously on the site, from medical records to test results -- even X-rays -- is private, and that the site is audited for security. It has an 80 % success rate in coming up with a correct diagnosis. Patients can post their cases on the site for free, but adding cash rewards motivates more detectives to work cases. E. R. Ranschaert, UKRC 2015
  • 35. Solve a case E. R. Ranschaert, UKRC 2015
  • 37. Instagram for Doctors • Founded by Joshua Landy, Canadian IC doctor • iOS and Android • For sharing images of tough & interesting medical cases • Archiving of interesting cases E. R. Ranschaert, UKRC 2015
  • 38. Officially approved • Free App • Started in UK, Ireland, US, Canada,Australia, New Zealand • Growing European presence, recently the Netherlands • Approved by health authorities in each country • HC professionals sign up and need to go through process to validate their medical license • Automated protection tools removing sensitive patient details • Human privacy moderation team E. R. Ranschaert, UKRC 2015
  • 39. Figure 1 patient privacy • Patients' faces are automatically obscured by the app • Users must manually block identifying marks like tattoos. • Each photo is reviewed by moderators before it is added to the database E. R. Ranschaert, UKRC 2015
  • 40. Video chat example E. R. Ranschaert, UKRC 2015
  • 41. E. R. Ranschaert, UKRC 2015
  • 42. Q16: Do you like platforms like Figure1 ?
  • 43. Should radiologists engage? • Are we easy to reach? Always nearby? Never too busy? Always easy to communicate with? • Should we engage in SoMe as radiologists, or stay away from them? E. R. Ranschaert, UKRC 2015
  • 44. Social networking no longer optional • We HAVE to engage – To help residents & colleagues with difficult cases – To communicate with clinicians more often and more efficiently – To interact online, even with patients – To improve clinical care and advance scientific research – To promote scientific research & increase impact • “Become more social again” Source: Erik Ridley, Auntminnie Oct. 8, 2014 - http://www.auntminnie.com/index.aspx?sec=sup&sub=imc&pag=dis&ItemID=108728&wf=1 Academic Radiology, William Auffermann et al. – (Acad Radiol, September 25, 2014)
  • 45. E. R. Ranschaert, UKRC 2015
  • 46. E. R. Ranschaert, UKRC 2015
  • 47. E. R. Ranschaert, UKRC 2015
  • 48. The use of social media for professional purposes is growing rapidly in medicine, despite a degree of skepticism from many academicians that is accompanied by concerns about scientific rigor, privacy, and the uncertainty about the effectiveness and overall value of social media. Our study provides additional evidence suggesting that dissemination of scientific findings and discussion via social media results may increase the reach and visibility of such research relative to traditional peer-reviewed journal publication alone. Jennny K. Hoang et al., JACR 2015 Sharing Radiology Research on Social Media
  • 49. Summary • Important to understand the concept of social networking • SoMe can be used by radiologists to enhance collaboration, networking, education/training and to keep up with information • Health professionals need tips to enhance use and avoid pitfalls in their use of SoMe and to uphold their professional values. • Appropriate use should result in better patient care. E. R. Ranschaert, UKRC 2015
  • 50. Our advice • Explore social networking / social media websites and evaluate how these tools can be integrated in your unique workflow and needs E. R. Ranschaert, UKRC 2015
  • 51. Let’s prepare for the future! Thank you! E. R. Ranschaert, UKRC 2015