First Job in USA
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The Journey of an immigrant from UK, via Canada to US
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First Job in USA
- 1. Moving to the USA What is it like to have your first US Job
- 2. Moved cities.. some of this will apply to you Culture comments are generalized
- 3. Why am I talking about this?
- 4. I am an alien resident
- 7. But Canadians are good
- 8. I have worked in 12 nations
- 10. Common language but not common culture
- 11. How did I get a job at Enova?
- 12. Met Jeff Miller @ RailConf 2014 Lizzie Clark reached out Sep 2015 Phone Interview With Jef Jonevic 5 Oct 2015 Jan 2016 Start Full Day Interview 10 Oct 2015 27 Oct 2015 Offer
- 13. Why did I come to work @ Enova
- 14. Open Source & Apprenticeship
- 15. More peers to learn from
- 16. Chicago
- 17. Leap of faith
- 19. Culture Shock The Honeymoon The Rejection The Recovery The Honeymoon Culture Shock Gradual Adjustment, Humour PerspectiveInitial Euphoria/Excitement Irritation/Hostility Feeling At Home Adaptation & Biculturalism
- 20. Long ramp up
- 21. Eric Arriving in the US
- 22. Getting a Visa
- 24. Pay $200 and get a Credit Card with a limit of $200
- 26. Finding a place to live
- 27. Bank Account
- 28. Healthcare
- 29. Tax in multiple countries
- 31. Bacon
- 32. Overwhelming Choice for Consumer
- 34. Finances are private in the US
- 35. Humour vs Humor UK - Wit under fire The macabre, the absurd, the ironies of life and the misfortunes own and others are usually the center of the target of British comic spirit ● Banter ● Dark ● Irony ● No good ending ● Sometimes Childish ● Understatement ● Sarcasm US - A sucker born every minute Often American comedy is about classism, sexism, elitism, racism and immigration issues, all diseases of our society. ● Hope ● A good ending ● SlapStick ● Bragging For the British, American comedies are too superficial. For Americans, British comedies are so sophisticated and cold that it is hard to understand them.
- 36. Personal Space
- 38. Small Talk
- 39. Making friends with Americans
- 40. Let's hang out
- 42. Cliques
- 43. French/Spain/Italy - you will have a lot of dinners together and know each other's families British- Work Hard and Play Hard Together American- Families, Friends and Work Colleagues are different Segregation of relationships
- 44. A friend who you see in only one context—the office, for example—is likely to be a less close friend than someone who you see in many contexts, and connect with over many different things, rather than a single shared interest. Ryan Hubbard Growing friendship
- 45. Studies show that employees with a best friend at work tend to be: ● more focused, ● more passionate ● more loyal to their organizations. They get : ● sick less often, ● suffer fewer accidents ● change jobs less frequently ● even have more satisfied customers Gallup People stay where they have friends
- 47. Vacations and Holidays 2-3 US vs 4-6 UK weeks
- 49. Listening Habits
- 50. Negotiation
- 51. US Negotiation
- 53. The Mid West US -> Conflict Adverse?
- 55. Shared Assumptions 1. Observe what is going on around you 2. Listen to the stories shared in and out of the organization 3. See how others respond when acting as a role model or coaching others 4. Notice what people pay attention to 5. Check out the language and symbols commonly used 6. Is purpose seen as bigger than positions or practices? 7. Notice the issues employees shy away from talking about 8. How accessible are resources and support? 9. Are groups working in harmony across the organization? 10. Observe the reaction to critical incidents; to remedial and repair strategies 11. Notice the behaviors that are rewarded or ignored
- 56. Leading Working with first job immigrants What can you do?
- 57. Real Empathy
- 59. Tight Feedback loop Sports Coach In the moment Forgiveness Disappears if the pile gets too big This cycle means the behaviours Have repeated before feedback is received
- 60. Actual Diversity of Thought
- 61. Tension-Tolerant Collaboration Sometimes, leaders confuse collaboration with consensus and harmony, which can slow teams’ progress and make them less effective.. Being able to lead collaborative teams with the appropriate level of tension and constructive debate that will lead to innovative ideas and timely results that can get to market at the time when consumers are looking for solutions
- 62. Healthy conflict is important
- 63. Ever been in a meeting when no one speaks up but should..
- 64. A lack of Psychological Safety ..show and employ one's self without fear of negative consequences : 1. Of self-image 2. Status 3. career When team members are motivated at work and want to share an idea for improving performance, they frequently do not speak up because they fear that they will be harshly judged
- 67. My fears
- 68. Visa Process at Enova is Good
- 69. Why employ someone diverse?
- 71. Eric
- 73. Enthusiasm
- 74. Gorgeous/Darling
- 77. Eric Where is Eric in the cycle
- 81. Games
- 82. Writing The ice swirled around in the glass, lifting it to his lips he let the vodka soak into his inner lip, whilst the iced burned his outer. It came with a memory of little girl laughing. Hah, this was good vodka, slipping the bottle into his рюкзак. He had waited a long time for this journey. He laughed deeply, it echoed throughout the ship.. fuck he actually felt happy. Stepping over the bodies he headed through the airlock. It was time to bring death.
- 83. Finding my tribe
- 84. Improv classes
- 85. 1871 Mentor
- 87. End of Talk
- 88. How tohelp immigrants of a different city or country 1. Check you have shared understanding 2. Give feedback directly in the moment where possible 3. Take time to understand their culture and share yours 4. Help counter loneliness and isolation 5. Help them feel safe to speak up a. Approach conflict as a collaborator, not an adversary b. Replace blame with curiosity
- 89. Appendix
- 90. Extra Resources Adapt to a New Culture – but Don’t Go Too Far https://hbr.org/2014/07/adapt-to-a-new-culture-but-dont-go-too-far Four Common Stages of Cultural Adjustments https://www.princeton.edu/oip/practical-matters/Cultural-Adjustment.pdf How to Successfully Work Across Countries, Languages, and Cultures https://hbr.org/2017/08/how-to-successfully-work-across-countries-languages-and-cultures Where Worlds Collide:Leading across cultures https://www.goodreads.com/book/show/482071.When_Cultures_Collide
- 91. Differences between US and UK ●There are no guns ●There are too many narrow stairs ●The pubs close too early ●Brits drive on the left ●Look right, walk left. Again; look right, walk left. You're welcome. ●Pubs are not bars, they are community living rooms ●You'd better like peas, potatoes and sausage ●Refrigerators and washing machines are very small ●Everything is generally older, smaller and shorter ●People don't seem to be afraid of their neighbors or the government ●Their paper money makes sense, the coins don't ●Everyone has a washing machine but driers are rare ●Hot and cold water faucets. Remember them? ●Pants are called "trousers", underwear are "pants" and sweaters are "jumpers" ●The bathroom light is a string hanging from the ceiling ●"Fanny", "shag" are sexual references ●All the signs are well designed with beautiful typography and written in full sentences with proper grammar. ●Doors close by themselves, but they don't always open ●Brits eat with their forks upside down ●It's not that hard to eat with the fork in your left hand with a little practice. If you don't, everyone knows you're an American ●The English are as crazy about their gardens as Americans are about cars ●They don't seem to use facecloths or napkins or maybe they're just less messy than we are ●The wall outlets all have switches, ●There are hardly any police cars ●When you do see police they seem to be in male & female pairs and often smiling ●Everything comes with chips, which are French Fries. You put vinegar on them ●Cookies are "biscuits" and potato chips are "crisps" ●HP sauce is better then catsup ●Obama is considered a hero, Bush is considered an idiot. ●After fish and chips, curry is the most popular food ●The water controls in showers need detailed instructions ●It's not unusual to see people dressed different and speaking different languages ●US electronic devices will work fine with just a plug adapter ●If someone buys you a drink you must do the same ●Avoid British wine and French beer ●Many of the roads are the size of American sidewalks ●There's no AC ●Instead of turning the heat up, you put on a jumper ●Gas is "petrol", it costs about $6 a gallon and is sold by the liter ●If you speed on a motorway, you get a ticket. Period. Always ●You don't have to tip, really! ●Scotland, Wales, Ireland and Cornwall really are different nations ●most everyone in the UK has a passport ●You pay the price marked on products because the taxes (VAT) are built in ●Walking is the national pastime ●They took the street signs down during WWII, but haven't put them all back up yet ●Everyone enjoys a good joke ●There are no window screens ●You can get on a bus and end up in Paris ●Brits know their history then we do ●Radio is still a big deal. The BBC is quite good ●The newspapers can be awful especially Tabloids ●Everything costs the same but US money is worth less so you have to add 50% to the price to figure what you're paying ●Beer comes in large, completely filled, actual pint glasses and the closer the brewery the better the beer ●Butter and eggs aren't refrigerated ●The beer isn't warm, each style is served at the proper temperature ●Cider (alcoholic) is quite good. Excess cider consumption can be very painful. ●The universal greeting is "Cheers" (pronounced "cheeahz" unless you are from Cornwall, in which case it's "chairz") ●The money is easy to understand: 1-2-5- 10-20-50 pence, £1-£2 coins and £5-£10, etc bills. There are no quarters. ●Their cash makes ours look like Monopoly money ●Cars don't have bumper stickers ●Many doorknobs, buildings and tools are older than America ●By law, there are no crappy, old cars ●When the sign says something was built in 456, they didn't lose the "1" ●Cake is is pudding, ice cream is pudding, anything served for desert is pudding, even pudding ●BBC 4 is NPR ●Everything closes by 1800 (6pm) ●Very few people smoke, those who do often roll their own ●You're defined by your accent ●No one in Cornwall knows what the hell a Cornish Game Hen is ●Football is a religion, religion is a sport ●Europeans dress better than the British ●The trains work: a three minute delay is regrettable ●Drinks don't come with ice ●There are a lot of healthy old folks around participating in life instead of hiding at home watching tv ●If you're over 60, you get free tv and bus and rail passes. ●Displaying your political or religious affiliation is considered very bad taste ●UK healthcare works, but they still bitch about it ●Cake is one of the major food groups ●UK coffee is mediocre but the tea is wonderful
- 92. A2 - Culture Shock phases
- 93. Phase I - The Honeymoon 1. During this initial period participants often feel excited to embark on their new journey. You are open to trying new things and exploring your host country.
- 94. Phase 2 - The Rejection 1. You may miss your usual ways of dealing with school, work, relationships, and everyday life. 2. You may find yourself studying for hours, longer than your classmates and colleagues because of language differences. If you are trying to speak and listen to a new language every day and trying to understand how things are done, it may feel like an overwhelming effort. 3. You may feel homesick and idealize your life back home, while being highly critical of life in your new community. Feeling frustrated, angry, anxious, or even depressed is not uncommon. 4. You may experience minor health problems and/or disruptions in sleeping and eating patterns. 5. Your motivation may diminish, and you may feel like withdrawing from your new friends. This is a natural reaction to living in a new culture.
- 95. Phase 3 - The Recovery 1. It is important to understand that as time passes you will be better able to enjoy your new surroundings. 2. Your feelings and attitudes about living in a new country may improve, but you may never get to the high level experienced during the first phase. 3. You may become more relaxed, regain your self-confidence, and enjoy life in your new country. Major obstacles that occurred in the earlier phases, such as misunderstandings and mistakes, will be easily understood and resolved.
- 96. Ways to Diminish Feelings of Culture Shock 1. "Plunge" into your host culture and wrestle with the differences. 2. Keep an open mind; it is natural to have preconceived ideas and beliefs that come into question while abroad. 3. Athletic activities like team sports or taking walks may be helpful. 4. Get to know others at your host school or organization. 5. Do not isolate yourself. 6. Find a local person with whom you can discuss your frustrations and encounters. 7. Learn as much as you can about your host culture. 8. Maintain a support structure with others, particularly those going through the same experience. However, do not
- 97. Moving to the US -> Blog Post
- 98. A2 - UK/US Difference
- 99. Love of State vs Federal
- 100. Tipping
- 101. ..unless your an immigrant No taxation without representation
- 102. Words Fanny, Pants, Biscuits vs cookies, chips are BIG fat fries, It’s petrol, not gas, Truck vs boot, sweaters are "jumpers" , Shag, vest
- 103. Sugar
- 104. Race a lot of segregation
- 105. Religion not really separate
- 106. American Confidence
- 107. Workaholics
- 108. High cost of breaking social norms
- 109. A3 - UK/US Negotiation Diff
- 110. UK Negotiation
- 111. A4 – What did I give up
- 113. Keeping long distance friends
Notas del editor
- We are all affected by layers of culture: Family Friends Local Geographic National Work Racial Sexual Gender Sex Entertainments We still make the decisions but all of these are like planets with gravity, depending on their importance to you My talk is not impy what is superior or better, but just my journey through some of it
- When moving cities within America You need rebuild friends Adapt to a new culture
- Met in Chicago Rails conf April 2014 Jeff Miller introduction - June 2015 Late Sep 2015 Interview 22 Oct 27 Oct Decision 2015 Lizzie Clark - recruiter Jef Jonevic - phone interview Preeti & Ian Cudiff Hadick Alan Sarah Doll Griffin John H Plane late Lizze cost of living in chicago Health Costs Relocation Agreed time
- My name is Eric Brooke and I am a resident alien on a TN Visa (part of NAFTA). Moved to Chicago from Vancouver, BC, Canada 31st December 2016-> my TN Visa runs out Nov 2019. H1 won lottery, in process..
- Some of my cultural hertitage Dominant culture references are from the UK and Irish. I spent 10 years in Canada. Being the US 18 months.
- Some of the things Americans see and hear about British People.. Is that we play good badguys/gals
- But we all know that Canadians whilst not purrffect are some of the good people
- Countries I have worked in Canada, Wales, Argentina, Thailand Britain, Ireland, Australia, France Belgium, Northern Ireland, Cornwall, USA 12 Visited Canada, Wales, Argentina, Thailand Britain, Ireland, Australia, France Belgium, Northern Ireland, Cornwall, USA, Malaysia, Myanmar, Germany, Spain, Netherland, Scotland, New Zealand, Italy, Uruguay, Chile, Paraguay, Brazil, Vietnam 25
- Whilst the UK and US may share some core language aspects, how we use it are very different Read from When Cultures Collide
- Whilst the UK and US may share some core language aspects, how we use it are very different
- Met Jeff Miller in Chicago Rails conf April 2014
- Share and learn with peers i.e. other SE Managers Chicago
- Three things impressed me about Enova Ruby Rogues podcast - Joe Mastery/Jill Lynch -> Why we do Apprenticeships? https://devchat.tv/ruby-rogues/190-rr-apprenticeship-with-joseph-mastey-and-jill-lynch-of-enova Open sourced -> Level Up Apprenticeship
- I wanted to work in a place with many engineer managers, in the past I had worked with 1 or 2. I want to see different styles of technical leadership, learn from their/our successes/failures and evolve my own
- Chicago itself was a selling point Politics closer to my own Diversity in Race A large city Large body of water Hey and Obama what can go wrong?
- Moving jobs, countries is always a leap of faith and it is a risk.
- Phase I - The Honeymoon During this initial period participants often feel excited to embark on their new journey. You are open to trying new things and exploring your host country. Phase II - The Rejection You may miss your usual ways of dealing with school, work, relationships, and everyday life. You may find yourself studying for hours, longer than your classmates and colleagues because of language differences. If you are trying to speak and listen to a new language every day and trying to understand how things are done, it may feel like an overwhelming effort. You may feel homesick and idealize your life back home, while being highly critical of life in your new community. Feeling frustrated, angry, anxious, or even depressed is not uncommon. You may experience minor health problems and/or disruptions in sleeping and eating patterns. Your motivation may diminish, and you may feel like withdrawing from your new friends. This is a natural reaction to living in a new culture. You may contemplate going home early before completing your program, degree or research. You may be angry at not finding what you had expected. Helping your spouse and children adjust to life in their new culture may pose an additional challenge. Phase III - The Recovery It is important to understand that as time passes you will be better able to enjoy your new surroundings. Your feelings and attitudes about living in a new country may improve, but you may never get to the high level experienced during the first phase. You may become more relaxed, regain your self-confidence, and enjoy life in your new country. Major obstacles that occurred in the earlier phases, such as misunderstandings and mistakes, will be easily understood and resolved.
- Communication mis steps will sometimes take longer to get up to speed They are learning culture, use of words, enough cultural references to build bridges https://www.newzealandnow.govt.nz/living-in-nz/settling-in/stages-of-settling-in
- America and Bureaucracy
- With a TN visa you book a flight, lawyers recommend you do this at an airport not by land… and hope they let you through In theory the border guard can refuse you and than you cannot take the job My domestic partner we hope we can get a year and not just 6 months.. You have to prove that you are domestic partners, explain why you are not married.. All the time help them navigate the law and policies
- US Credit Ratings, ignore your ratings from other countries in part I guess because than companies cannot make money on you
- Building a credit rating is hard and slow You start with a secured credit card, which you have to pay for, keeping using it and make sure you miss no payments I started with $200, after six months I got $1,000. With my bank they than gave me $13,000 after 18 months
- Fax Machine I had forgotten how to use this, but for most things I had to fax my passport and SSN, to prove my identity
- Chicago Market What’s paid for what's not - getting A/C and heating included 23 Places over a week Zero Credit Rating, excluded me from some place - for some my Canadian and British ones did not matter Needed a lot of money at one of the worst times for exchange rate Would not accept a wire transfer, cheque only.
- Needed a US Address But to get a US address I needed a Bank account
- OMG It costs how much And it covers you when I Come from single pay systems Britain and Canada
- Pay in each country you owe and you are OK until Green Card when the US will charge you for all of your global income https://www.youtube.com/watch?v=ILysMhm8lXs
- British people do not make small talk with strangers British - white and brown bread Coffee - white or black USA - choices glore All ‘shops’ close early and it’s not convenient at all to do any shopping after work hours. It’s weird to get a to-go box or a doggy bag at a restaurant. Typically, because you are given the right amount of food per person. No matter how rich or poor you are- your accent defines you.
- British bacon is amazing, and there is nothing better than a bacon sandwich aka bacon roll, bacon sarnie, bacon bap.
- Choice of Bread - UK 2, 8 Canada, 64 US Be prepared to pack your own shopping bags and being asked if you would like to pay for a 5p bag (or upgrade to a “bag for life”) otherwise you’re left carrying your items in your hands as all shopping bags now cost 5p to save the environment. It’s weird to get a to-go box or a doggy bag at a restaurant. Typically, because you are given the right amount of food per person. VAT (tax) is already included in your purchase
- US feels very segregated between Genders and sexuality Sex - Physical - websites will ask you your sex Gender - Masculinity/femininity - it is natural seen as a scale not a binary Mergered Canada you can x gender https://beta.theglobeandmail.com/news/national/transgender-canadians-to-be-able-to-use-x-option-on-passports/article36087305/?ref=https%3A%2F%2Fwww.theglobeandmail.com&cmpid=rss1&click=sf_globe&service=mobile
- In UK people talk about how much they earn, here in America you have to know the person before they will talk about how much they earn
- Looking at the roots of American humor, in the 19th century, based on its anti-romanticism and grounding in entropy, which extends to a love of dramatic irony and perhaps socratic irony but a sparing, strategic use of verbal irony, I would agree that even broader British humo(u)r, in the style of the Pythons, say, is still fundamentally different from American humor. British humo(u)r is still about "wit under fire", whereas American humor is still based on caveat emptor/there's a sucker born every minute. This love of dramatic irony, incidentally, is at the root of how Americans react to jokes -- it's not about "being PC", but of having the thrill of the communal realization that you and your fellow audience members are in on the joke. There's a Mark Twain quote to the effect that the humorous story is American, the comic story is English, and the witty story is French. Who he was trying to fool there, you can judge for yourselves. Bill Bailey -> https://www.youtube.com/watch?v=q-NgNvq5e_g Dara O Briain -> https://www.youtube.com/watch?v=DPV5KmVyjN4
- In the UK we have 66 Million people in the space smaller than Oregon, we used to being a lot closer to each other, our cars are smaller, we are smaller Every being on the London Tube.. Personal space only exists during non peak times
- High Fives and applause, fv A lot of appreciate feels cheesy, High Fives, applause, everything is super or awesome Hard for my British nature, to say these things – Americans are better at celebrating than Brits, Canadians are something in the middle they do not have the extreme patriotic approach than americans have.
- Small talk in the U.S. and the U.K. are very different, and finding common ground can prove difficult if you don't do a little preparation in advance. In the U.K., people are more engaged in world news and other global concerns than Americans are. Americans tend to be more focused on the situation at home, and are particularly interested in celebrity gossip and sports news. Americans also like to discuss their families and compare notes on mutual acquaintances, while the British might be more reserved in that arena.
- Making friends when evry you move city or country
- Brits take this literally Americans generally are being “nice”, unless you get an email or number they are just being nice
- Most people connect through cultural references which are often TV/Music/Movie/Sports related This are important for building relationships, making people laugh, expressing and sharing humour, for building fast shared understanding - analogies
- Let me give you just one example: in the US it is common for people to approach a stranger at some event or meeting, on transport or other occasion and say "Hi, I'm Andrew". This would not be the norm in the UK. You would usually start with a question about the weather. This is the beginning of a contact ritual and does not mean you are interested in the weather, you just want to know if the other person wants to talk. If the other person responds encouragingly you can continue with some non-controversial conversation for a while and then when you are leaving you might say something like "I'm sorry I didn't catch your name...". At that point you exchange names. Making friends is tougher in the US as most people in their 20s have starting forming a “clique”. In the UK a couple drinks and you can build a good start, esp if they get very drunk and you get them home To make a male friend in the US you need have suffered some pain together, e.g. a roadtrip, High School, or college together.
- Very common to have dinners in your home or their home with work colleagues Canada is common US not so French/Spain/Italy you will have a lot of dinners together Change more nappies in the UK
- http://kitestring.org https://www.theatlantic.com/health/archive/2017/08/how-friends-become-closer/538092/
- https://www.amazon.com/The-Best-Place-Work-Extraordinary/dp/0399165592?tag=sciofus-20 http://nymag.com/scienceofus/2014/12/you-need-a-work-best-friend.html “In 1985 about half of Americans said they had a close friend at work; by 2004, this was true for only 39%,” according to Wharton professor, Adam Grant. Further, “We are not only “bowling alone” suggests Stanford professor, Jeffrey Pfeffer, we are increasingly ‘working alone.’” Yet we still long for meaningful work and a sense of belonging – and organizations that support those very human desires are more likely to spur high performance and innovation. http://www.sayitbetter.com/2017/08/why-and-how-to-cultivate-conviviality-at-work/
- The British value their time outside of work and do not hesitate to book holiday (aka vacation) and take time off when needed. If you move from the U.K. to the U.S., you will likely be disappointed by the dramatic loss of paid time off. In the U.K., full time workers are entitled to 28 days off per year (part time workers are also allowed 28 days off, but it is pro-rated). In the U.S., there is no federal minimum for vacation days. On average, Americans are allotted 16 days of paid leave, but according to Glassdoor, the average worker only takes half of what they are legally allowed. When asked why they do not take more time off, workers mainly cited a sense of fear that their work and/or professional relationships would suffer as a result. A recent Fortune article argues that the only way to remedy this is to start a culture shift from the top down: managers should lead by example and actually make use of their own vacation time.
- US can be less Hierarchical — But with few Employee Protections Britain can be more Hierarchical — But With Additional Employee Protections Britons perhaps feel a greater sense of hierarchy than their American counterparts. A 2011 Gallup wellbeing poll found that 57.1 percent of Americans felt that they had a collaborative relationship with their boss, compared to 42.1 percent of Britons. In my experience, American supervisors do encourage creativity and initiative over deference. However, it is worth noting that, “U.K. employment laws tend to favor the employee over the employer to a greater degree than in the U.S,” according to Radius. In practice, this means that British employers and employees must agree on contractual changes before they are finalized, and in the case of mass layoffs, employers are required to consult with trade unions. The U.K. is also further along when it comes to anti-discrimination laws; not all U.S. states have laws which prohibit discrimination against members of the LGBT community. Both countries, however, still have a ways to go when it comes to the gender pay gap.
- When cultures collide
- Americans confidence level much higher than Brits https://www.amazon.com/When-Cultures-Collide-3rd-Edition/dp/1904838022?tag=bisafetynet2-20 http://www.businessinsider.com/how-to-negotiate-around-the-world-2015-8/#americans-lay-their-cards-on-the-table-and-resolve-disagreements-quickly-with-one-or-both-sides-making-concessions-1 People in the UK tend to avoid confrontation in an understated, mannered, and humorous style that can be either powerful or inefficient. Canadians are inclined to seek harmony but are similar to Americans in their directness. Americans lay their cards on the table and resolve disagreements quickly with one or both sides making concessions.
- When cultures collide
- When cultures collide
- Elephant in the room is an English-language metaphorical idiom for an obvious problem or risk no one wants to discuss, or a condition of groupthink no one wants to challenge. https://en.wikipedia.org/wiki/Elephant_in_the_room Mid west US -> conflict avoidance, maybe a little passive aggressive compared to East Coast US
- Everyone has to adjust to new Companies, Organizations, one area that immigrant struggle to navigate is Shared Assumptions http://www.terrywall.com/2-reasons-to-worry-about-shared-assumptions/ http://blogs.managementconcepts.com/how-assumptions-impact-organizational-culture/#.WacRXMaZOL8 Code/culture smells
- The shared Assumptions-> it is hard to figure out, whilst you are figuring out culture. I made mistakes here, its hard especially if you work with people who just expect you to know or where the “written values” differ from how we do business here.
- This applies to all the team members not just the leaders.
- You have to be explicit and explain what you mean. Sympathy - “yea I understand I have a friend or family member who experienced this” Sympathy -> tend to be more judgmental and unforgiving Empath - “tell me how you are feeling, what were your challenges”
- Understanding their culture and how they express it will help you understand them. Assume -> Makes ass out of you and me We can all reflect our cultures in very different ways, Americans are not all the same nor are Canadians. Ask them how they reflect or not reflect their cultures.
- They will make multiple slip ups, people may take time to trust them, they be mis understand what is being said.. If you cannot give actionable feedback and help coach behaviours you should not manage, well anyone Rephrase your questions to encourage honest feedback. A common question for a boss to ask his team at the end of a presentation is: "What do you think?" Well, this question is a death knell for thought diversity. It's broad, vague, and often leaves the listeners wondering what, exactly, their boss wants to hear. Instead, it's important for managers to ask clear, specific questions that are designed to elicit constructive criticism and diverse opinions. Rather than asking employees what they think, for example, Medina says a manager could ask something like, "What part of my proposal did you like the least?” Push towards feedback in the moment, do not wait, unless it is very senstive.
- They will be different, communication styles, use of words, conflict, negotiation Check in on the words they are using and what they mean Trust is often built up on finding commonality Assumption will kill you if you let “Diversity of thought yields a kind of positive friction from varying approaches, training, and mind-sets,” agrees Selena Rezvani, corporate diversity consultant and author of Pushback: How Smart Women Ask—and Stand Up—for What They Want. “That very friction or rub, made up of the disagreement—and often lengthier processing time—of different team members, is what makes diverse teams higher performing, collectively, compared to homogeneous ones.” I take it we are all in complete agreement on the decision here.” Everyone nodded. So he continued, “Then, I propose we postpone further discussion of this matter until the next meeting to give ourselves time to develop disagreement, and perhaps gain some understanding of what the decision is all about.” Jeff Bezos, the founder and CEO of Amazon.com, is also known to dislike “social cohesion” and prefers that employees disagree openly in meetings. “Have Backbone; Disagree and Commit: Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting,” states a leadership principle on the company’s website. The role of the manager or leader is key in fostering creative debate. “The trick about safeguarding against groupthink is also training managers to be expert facilitators, not controllers,” says Deloitte’s Medina. “You need an objective manager to combat groupthink, one who listens to different points of view and always asks ‘What did I miss?’ not ‘Who agrees with what I just said?’” “If everyone on my team is constantly agreeing with me, I’ve made a terrible series of hiring mistakes,” says Stacy-Marie Ishmael, editor, news apps, Buzzfeed News. “As a leader or a manager, you need to create an environment that encourages alternative viewpoints, while making it clear what will not be tolerated—racism, sexism, various phobias shouldn’t be given a pass in the name of ‘playing devil’s advocate.’” Ishmael has built and managed various teams at organizations including The Financial Times and Percolate, a technology startup based in New York. https://dupress.deloitte.com/dup-us-en/topics/talent/diversitys-new-frontier.html Here are nine signs that you aren’t embracing diversity of thought: 1. When we focus on only the things that inspire us about the things that disrupt us 2. When leaders want control rather than influence 3. When the business defines the individual not the individual defining the business 4. When the workplace is not reflective of the Cultural Demographic Shift 5. When we get too comfortable with the words we use and create no tension 6. When company values do not reflect the realities of workplace 7. When we don't challenge old templates and ways of doing things 8. When vulnerability is viewed as a weakness 9. When departments operate in silos Anka Wittenberg, SAP chief D&I officer Wittenberg cautions organizations to be prepared to travel the harder path when embarking on this journey. “It’s always easier to hire and promote someone who brings more of your value system to the table,” she says. “But you really need someone who is comfortable challenging existing systems to innovate.”
- https://www.fastcompany.com/40451582/7-skills-managers-will-need-in-2025 http://www.lizbentley.com
- Five dysfunctions of a team -> Conflict Tiger Team
- This down to a failure of Leadership, you do not need a title to lead, psychological safety is important for people to express themselves
- https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ You want people to be outspoken, or disagree they have to trust you, they are at greater risk than american citizens https://en.wikipedia.org/wiki/Psychological_safety It can be defined as "being able to show and employ one's self without fear of negative consequences of self-image, status or career" (Kahn 1990, p. 708).[2] In psychologically safe teams, team members feel accepted and respected. It is also the most studied enabling condition in group dynamics and team learning research. Improves likelihood that an attempted process innovation will be successful[10] Increases amount members learn from mistakes[11] Boosts employee engagement[12][13] Improves team innovation[14] Psychological safety is often confused with other concepts such as trust and psychological mindfulness. The primary differences between psychological safety and trust are that psychological safety focuses on a belief about a group norm, but trust focuses on a belief that one person has about another. Also, psychological safety is defined by how group members think they are viewed by others in the group, but trust is defined by how one views another.[9] https://www.officevibe.com/blog/build-psychological-safety https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it
- You have to be explicit and explain what you mean. You have to check your understanding of what they mean What is their perspective A few minutes - give me a few minutes
- Help them find their tribe How to find groups Moving Countries you are giving your friends House Warming Party - Lizzie clark and eleanor gain us a gift
- Visa -> Trump created a lot uncertainly about NATFA (TN Visa) and H1B Some visas, state you have leave the day your job There are extra layers that most immigrants are working through, some of these do not just apply to immigrants from other countries, but also people that have moved cities in the same country You will need patience
- John Higginson(CTO) is a great champion Matthew Williamson - > Enova does a great job on visas https://wiki.enova.com/display/PPLTAL/Enova+Immigration Envoy service so you can talk direct
- https://docs.google.com/a/enova.com/presentation/d/14jHAkZBBVcnR5_N-haZVH93xDRg-XTrZafSp0GkjtIk/edit?usp=sharing
- https://docs.google.com/a/enova.com/presentation/d/14jHAkZBBVcnR5_N-haZVH93xDRg-XTrZafSp0GkjtIk/edit?usp=sharing
- My Journey
- What my friends in different countries see me as.
- For some people I am too much for others they over time realise that I am friendly Over Friendly Over share Over compensation -> https://hbr.org/2014/07/adapt-to-a-new-culture-but-dont-go-too-far
- Changed a lot of my Hellos, and ways of talking and had to learn to filter a lot/ interpretating.. Working here is formal in that context
- Visa - Fail at the job you have to go home within 30 days Partner is very limited in what they can do Trump - hates NAFTA and H1BN visas Little psychology safety, hard to plan a career, always need plan B
- Creating American friends is harder than creating British Friends - especially male to male - because we (men) are stupid -takes some form of pain e.g. High School, College, roadtrip, a painful project) and thus have many female friends Fill the void of loneness with work Homesicknesses Use work as a crutch, saying yes to too many projects
- This is lowest dip - 18 months
- Change all your behaviours, trying to understand the culture references is tiring People would ask how much of Chicago have you explored – hardly any Most days I would come home and fall asleep for about the first nine months The first three - six months are always tiring, but imagine trying to all the filtering and interpretation - trying to pull out what is implicit into an explicit
- So how do I become better at coping with the stress
- Working is one good way to cope with the heightened stress of moving countries or cities 106 lbs carry 53 lbs in the air Deadweight 315 lbs
- I love strategy games and RPGs help me escape
- I write science fiction
- Find those people who will become my real friends and spend time with outside of work and be able to lean on
- Understanding American Humor will allow me to express myself in different ways
- 1871 allows me to express some of my skills I do not get to use at Enova all the time Strategy Business/product Leadership Strategy Early stage culture development
- Thank you to a lot of people who have supported my journey, helped me understand American Culture
- http://www.midss.org/content/team-learning-and-psychological-safety-survey
- Another obvious one: Tipping. In USA you would tip almost every service person: 18-20% to waitstaff in a restaurant, taxi driver, $1-2 for a barman, something to hairdresser, bellboy, person who parks your car In UK waitstaff might get 10%-12% (but often that would be included as service charge in the bill), taxi-driver or perhaps barman "keep the change" - but in general few people get tips. Perhaps not surprising, there are fewer service staff: bellboys or car parking attendants would be rare. Visiting SoCal made me feel like Tom in Downtown Abbey - all those servants bowing & scraping for things I expect to do myself.
- anti-British slogan before the American Revolution
- Fanny, Pants Biscuits are essentially cookies Chips are BIG fat fries It’s petrol, not gas https://www.smartling.com/blog/50-british-slang-words-phrases-you-need-to-know/
- Corn Syrup -> Everything tastes more sugar
- Race and racism plays out differently. US has more more successful blacks, but in many respects is more separated. There are TV programs blacks watch and whites don't, and vice versa. I have friends in NY who are mixed race: they commented that certain suburbs one or other would be uncomfortable. Neither of those would be true in UK. In the UK race is closely linked to class, but there is a lot more mixing eg inter-racial marriage.
- Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; —1st Amendment of the Constitution
- Britons may seem apologetic or overly self-deprecating by American standards, but this is not usually a result of incompetence; British people don’t receive bragging favorably and appreciate those who demonstrate a sense of modesty. However, the American culture of self-confidence means that professionals in the U.S. tend to be more comfortable when it comes to speaking up in a meeting, giving presentations and networking. I’ve learned a lot from my American superiors and colleagues about the importance of being bold, whether that means reaching out to more people on LinkedIn or having the confidence to take on more challenging projects. Don’t judge by outspokenness.
- Career is front and center for many Americans. Even when I was an undergraduate student at UNC Chapel Hill, I was surprised by how many people chose to work late into the night rather than taking time to socialize or relax. While I applaud Americans for their work ethic, I have always been troubled by the lack of overtime pay for employees who exceed 40 hour work weeks. As Nick Hanauer explained in Politico, “In 1975, more than 65 percent of salaried American workers earned time-and-a-half pay for every hour worked over 40 hours a week… By 2013, just 11 percent of salaried workers qualified for overtime pay, according to a report published by the Economic Policy Institute. And so business owners like me have been able to make the other 89 percent of you work unlimited overtime hours for no additional pay at all.” But America truly has an entrepreneurial spirit and it is heartening to see some companies, such as the online technology school Treehouse, that are implementing policies to encourage a happier work/life balance for employees. Treehouse recently reduced employees to a 32 hour week (with no salary cuts) and reports an improved sense of productivity—and an increase in job applications from some of the best candidates around.
- Culture is a heavy blanket on our behaviours Breaking social norms usually costs in terms of reputation and ability influence
- When cultures collide