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Real Estate Marketing
and Branding
Taking Properties to Market

Presented by Torque 09.07.12




1P    © 2012 Torque Ltd. 167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
Elysian Hotel and Residence




Website and Digital Marketing
                                                                             Advertising                                                                                Direct Mail and Sales Collateral




Personalizing the Ultra-                                                   Challenge
                                                                           Elysian Development Group, developers of an ultra-luxury hotel          “We built on a theme that suggests an experience from another

Luxury Hotel-Residence
                                                                           and residence project in the Gold Coast area of Chicago, engaged         time, another place — something hand crafted,” says Kevin Masi,
                                                                           Torque to brand and market sales of pre-construction units.              principal at Torque. “We emphasized its European mystique. Our
                                                                                                                                                    work in developing the hotel name, images, language,
Awards                                                                     Founder and President David Pisor’s approach to the hotel-               advertising campaign and website grew from this sensibility.”
                                                                           residence business was aimed at creating an unparalleled and
· Adrian Award, Direct Mail
                                                                           highly individualized customer-service experience, requiring             Result
· Communicator Award of Distinction, Advertising Campaign
                                                                           a very distinctive marketing image.                                     Pre-construction sales success led to an increase in the project’s
Accolades                                                                                                                                          scope, inspiring the Elysian to purchase adjacent property. Open
“From the beginning, Torque has been attuned to my unique                  Solution                                                                since mid-2009, and housing seven exclusive retail amenities,
 concept of providing an exceptional personal service experience           Torque positioned the hotel with special consideration of Mr. Pisor’s   The Elysian is a jewel of the Gold Coast, often cited in business
 to each and every guest. Their creative translation of that idea          vision, distinguishing it from the onslaught of institutional-luxury    publications for its daring model, as well as in the elite travel and
 into our communications has been highly accurate, inventive               offerings aimed at high-net-worth consumers.                            tourism media for its unparalleled elegance. It is one of the few
 and polished.”                                                                                                                                    successful hotel condominium projects in the market.
— David Pisor, Founder and President, Elysian Development Group



© 2012 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
JF McKinney




                                                                          Large presentation panels for various pitches   Brochure




Tales of David and                                                        Challenge
                                                                          JF McKinney is Chicago’s boutique firm, specializing in     ability to rapidly lease a very difficult properties, as well

Goliath: toppling the                                                     landlord representation, project marketing, leasing to
                                                                          land acquisition, and property development. A small firm,
                                                                                                                                      as a special way of handling premium buildings in the
                                                                                                                                      highest demand districts. Torque worked closely with

towering giants of                                                        they have grown in reputation to rival even the biggest
                                                                          players. They recognized the need stronger marketing
                                                                                                                                      the principals of the firm to craft new business materi-
                                                                                                                                      als, messages and collateral, creating a tone and image

office vacancy                                                            materials and presentation tools to compete. Torque was
                                                                          brought on as marketing and branding agency to help
                                                                                                                                      of prestige and sophistication, backed by high status
                                                                                                                                      project results.
                                                                          with JF McKinney’s corporate marketing, and to also pro-
                                                                          vide marketing support for the properties they manage.      Results
                                                                                                                                      Torque has been working with JF McKinney ongoing,
                                                                          Solution                                                    helping them pitch new business, and marketing prop-
                                                                          In reviews of the company’s accomplishments and the stat-   erties. Our assistance in the sales process has given them
                                                                          ure of the engagements, we realized there was something     a sophisticated edge, further growing their spirited,
                                                                          special about this company. They displayed a unique and     unique brand and reputation in the market.


© 2011 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
Fairmont                  Luxury Hotels, Residences and Resorts




                                                       Brochure




Expression of Luxury                                                       Challenge
                                                                           The Fairmont, known for its premier luxury hotels, residences and      Torque developed the story of a hidden desert oasis, telling it sug-

in the Southwest
                                                                           resorts, wanted to raise the standard for quintessential elegance      gestively rather than literally, and hinting at spiritual riches to be
                                                                           in residential living.                                                 gained in addition to exquisite comfort and indulgence.

                                                                           The Desert Jewel development just west of San Jose, CA, is a perfect   The sales package we designed, including a sales brochure, sell
                                                                           expression of such a development. It offered unique amenities          sheets and enclosing folder, all suggest this experience, from
                                                                           and an investment opportunity. Torque was brought on to bring          image and color to type and paper selection.
                                                                           the concept to life and market units during pre-construction.
                                                                                                                                                  Result
                                                                           Solution                                                               With this compelling brand narrative, the brokers selling units
                                                                           As with every real estate offering, we were careful to emphasize       will be able to engage second or third vacation property owners
                                                                           the unique aspects of location and the potential property value        who seek something more than premium golf, responsive service
                                                                           increases for condo buyers. To craft the unique expression of          and opulent appointments.
                                                                           what the Desert Jewel offered, we described an experience hinting
                                                                           at the magic of the desert, suggestively appealing to the audience
                                                                           tribe Fairmont was targeting.


© 2012 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
360 W. HUBBARD SET TO RISE IN SPRING 2012

                                                                                                                                                                          The ink is almost dry on plans to build a 450-unit luxury rental property
                                                                                                                                                                          adjacent to Habitat’s Chicago Regional Office. 360 W. Hubbard will be an
                                                                                                                                                                          amenity-rich and beautifully designed complement to its sister community,
                                                                                                                                                                          Kingsbury Plaza. Groundbreaking is scheduled for Spring 2012.




                                                                                                                             Groundbreaking



The Habitat Company

                                                                                                                             KENMORE APARTMENTS                         CREATING COMMUNITY                       SHAKING HANDS
                                                                                                                             JOIN THE GREEN SCENE                       FOR ATLANTA SENIORS                      WITH THE BRISTOL
                                                                                                                             Celebrate another first for Habitat –      It’s all about connecting! Together      We are proud to announce the
                                                                                                                             our first green community. Kenmore         with our partners at the Atlanta         addition of The Bristol Condominium
                                                           habitat@work                                                      Apartments, a Chicago Housing              Housing Authority, Habitat has           to the Habitat family earlier this year.
                                                                                                                             Authority community located in the         embarked on a $7+ million program        The Bristol, a beautifully appointed
                                                           Team Newsletter                                                   Uptown neighborhood in Chicago.            to create fitness centers, media         luxury condominium in Chicago’s
                                                           Spring 2011                                                       The demand for Kenmore was                 rooms, business centers, enhanced        Gold Coast, adds 178 units to the
                                                                                                                             overwhelming. They opened their            lobbies and concierge services for       more than 4,000 condo units under
                                                                                                                             do
                                                                                                                             doors in February and were 100%            At
                                                                                                                                                                        Atlanta seniors. It’s all part of an     Ha
                                                                                                                                                                                                                 Habitat management. Here’s to a
                                                                                                                             leased in just three months!               effort to help seniors build relation-   long and fruitful partnership with The
                                                                                                                                                                        ships and create community.              Bristol!



                                                                                                                             In Touch




                                                                                                    Ready. Set. BRAND AMBASSADORS BRING IT ON… ONLINE!
                                                                                                             OUR Grow.

                                                                                                                             Habitat’s Brand Ambassadors are full speed ahead. They have taken our
                                                                                                     360 W. HUBBARD SET TO next level by connecting2012our customers on Facebook
                                                                                                                  brand to the RISE IN SPRING with
                                                                                                                             and Twitter. These social networks allow us to keep our residents in the
                                                                                                    The ink is almost dry on plans to build asure the community events are front and center.
                                                                                                                           know and make 450-unit luxury rental property
                                                                                                    adjacent to Habitat’s Chicago Regional Office. 360 W. Hubbard will be an
                                                                                                                           Check us out:
                                                                                                    amenity-rich and beautifully designed complement to its sister community,
                                                                                                    Kingsbury Plaza. Groundbreaking is scheduled for Spring 2012.




                                                           Groundbreaking                                                    The Winner’s Circle
                                                                                                                                                                                                                 THREE CHEERS FOR DAN
                                                                                                                                                                                                                 ROCKAFIELD!

                                                                                                                                                                                                                 At the Y-Me Race on Mother’s
                                                                                                                                                                                                                 Day, Habitat hit our fundraising
                                                                                                                                                                                                                 goal of $10,000. Congratulations
                                                                                                                                                                                                                 and thanks to Dan Rockafield
                                                                                                                                                                                                                 who led all participants by
                                                                                                                                                                                                                 raising $1,925 for the team.




                                                           KENMORE APARTMENTS                      CREATING COMMUNITY                       SHAKING HANDS
                                                           JOIN THE GREEN SCENE                    FOR ATLANTA SENIORS                      WITH THE BRISTOL
                                                           Celebrate another first for Habitat –   It’s all about connecting! Together      We are proud to announce the
                                                           our first green community. Kenmore      with our partners at the Atlanta         addition of The Bristol Condominium
                                                           Apartments, a Chicago Housing           Housing Authority, Habitat has           to the Habitat family earlier this year.
                                                           Authority community located in the      embarked on a $7+ million program        The Bristol, a beautifully appointed
                                                           Uptown neighborhood in Chicago.         to create fitness centers, media         luxury condominium in Chicago’s
                                                           The demand for Kenmore was              rooms, business centers, enhanced        Gold Coast, adds 178 units to the
                                                           overwhelming. They opened their         lobbies and concierge services for       more than 4,000 condo units under
                                                           do
                                                           doors in February and were 100%         At
                                                                                                   Atlanta seniors. It’s all part of an     Ha
                                                                                                                                            Habitat management. Here’s to a
                                                           leased in just three months!            effort to help seniors build relation-   long and fruitful partnership with The
                                                                                                   ships and create community.              Bristol!
habitat@home Poster                                       Direct Email                                                                                                                                                                                      Brand Updand and Standards Guide
                                                           In Touch




Keeping Pace with                                          OUR BRAND AMBASSADORS BRING IT ON… ONLINE!
                                                                                                        Challenge
                                                                                                        The Habitat Company is a 40-year old real estate compa-                                                                                                                tions. Torque then developed global corporate market-

Modern: a Real Estate
                                                           Habitat’s Brand Ambassadors are full speed ahead. They have taken our


                                                                                                        ny with a deep development and building management                                                                                                                     ing materials as well as individual property promotions
                                                           brand to the next level by connecting with our customers on Facebook
                                                           and Twitter. These social networks allow us to keep our residents in the
                                                           know and make sure the community events are front and center.

                                                           Check us out:
                                                                                                        portfolio. They’ve become an icon in the industry and                                                                                                                  and tenant outreach. Communications needs ranged

Company for People                                         The Winner’s Circle
                                                                                                        have been ever eager to update their image and keep
                                                                                                        pace with modern marketing. They engaged Torque as
                                                                                                                                            THREE CHEERS FOR DAN
                                                                                                                                            ROCKAFIELD!
                                                                                                                                                                                                                                                                               from online marketing to on-site signage and advertising,
                                                                                                                                                                                                                                                                               as well as represent the unique offerings of each of their
                                                                                                        their agency of record to support them in this effort.
                                                                                                                                            At the Y-Me Race on Mother’s
                                                                                                                                            Day, Habitat hit our fundraising                                                                                                   five lines of business.
                                                                                                                                            goal of $10,000. Congratulations
                                                                                                                                            and thanks to Dan Rockafield
                                                                                                                                            who led all participants by
                                                                                                                                            raising $1,925 for the team.

                                                                                                         Solution                                                                                                                                                              Results
                                                                                                        Part of marketing for the Habitat company required                                                                                                                     Torque continues to be the Habitat Company’s go-to
                                                                                                        systematizing their core brand and logo assets. Torque                                                                                                                 agency for marketing and creative needs. We’ve helped
                                                                                                        updated the logo, giving them a system for consistency                                                                                                                 them launch numerous initiatives as well as keep up with
                                                                                                        and a structure for internal and external communica-                                                                                                                   the daily maintenance of communication.




© 2011 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
Torque Real Estate Marketing Case Studies
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Torque Real Estate Marketing Case Studies

  • 1. Real Estate Marketing and Branding Taking Properties to Market Presented by Torque 09.07.12 1P © 2012 Torque Ltd. 167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
  • 2. Elysian Hotel and Residence Website and Digital Marketing Advertising Direct Mail and Sales Collateral Personalizing the Ultra- Challenge Elysian Development Group, developers of an ultra-luxury hotel “We built on a theme that suggests an experience from another Luxury Hotel-Residence and residence project in the Gold Coast area of Chicago, engaged time, another place — something hand crafted,” says Kevin Masi, Torque to brand and market sales of pre-construction units. principal at Torque. “We emphasized its European mystique. Our work in developing the hotel name, images, language, Awards Founder and President David Pisor’s approach to the hotel- advertising campaign and website grew from this sensibility.” residence business was aimed at creating an unparalleled and · Adrian Award, Direct Mail highly individualized customer-service experience, requiring Result · Communicator Award of Distinction, Advertising Campaign a very distinctive marketing image. Pre-construction sales success led to an increase in the project’s Accolades scope, inspiring the Elysian to purchase adjacent property. Open “From the beginning, Torque has been attuned to my unique Solution since mid-2009, and housing seven exclusive retail amenities, concept of providing an exceptional personal service experience Torque positioned the hotel with special consideration of Mr. Pisor’s The Elysian is a jewel of the Gold Coast, often cited in business to each and every guest. Their creative translation of that idea vision, distinguishing it from the onslaught of institutional-luxury publications for its daring model, as well as in the elite travel and into our communications has been highly accurate, inventive offerings aimed at high-net-worth consumers. tourism media for its unparalleled elegance. It is one of the few and polished.” successful hotel condominium projects in the market. — David Pisor, Founder and President, Elysian Development Group © 2012 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
  • 3. JF McKinney Large presentation panels for various pitches Brochure Tales of David and Challenge JF McKinney is Chicago’s boutique firm, specializing in ability to rapidly lease a very difficult properties, as well Goliath: toppling the landlord representation, project marketing, leasing to land acquisition, and property development. A small firm, as a special way of handling premium buildings in the highest demand districts. Torque worked closely with towering giants of they have grown in reputation to rival even the biggest players. They recognized the need stronger marketing the principals of the firm to craft new business materi- als, messages and collateral, creating a tone and image office vacancy materials and presentation tools to compete. Torque was brought on as marketing and branding agency to help of prestige and sophistication, backed by high status project results. with JF McKinney’s corporate marketing, and to also pro- vide marketing support for the properties they manage. Results Torque has been working with JF McKinney ongoing, Solution helping them pitch new business, and marketing prop- In reviews of the company’s accomplishments and the stat- erties. Our assistance in the sales process has given them ure of the engagements, we realized there was something a sophisticated edge, further growing their spirited, special about this company. They displayed a unique and unique brand and reputation in the market. © 2011 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
  • 4. Fairmont Luxury Hotels, Residences and Resorts Brochure Expression of Luxury Challenge The Fairmont, known for its premier luxury hotels, residences and Torque developed the story of a hidden desert oasis, telling it sug- in the Southwest resorts, wanted to raise the standard for quintessential elegance gestively rather than literally, and hinting at spiritual riches to be in residential living. gained in addition to exquisite comfort and indulgence. The Desert Jewel development just west of San Jose, CA, is a perfect The sales package we designed, including a sales brochure, sell expression of such a development. It offered unique amenities sheets and enclosing folder, all suggest this experience, from and an investment opportunity. Torque was brought on to bring image and color to type and paper selection. the concept to life and market units during pre-construction. Result Solution With this compelling brand narrative, the brokers selling units As with every real estate offering, we were careful to emphasize will be able to engage second or third vacation property owners the unique aspects of location and the potential property value who seek something more than premium golf, responsive service increases for condo buyers. To craft the unique expression of and opulent appointments. what the Desert Jewel offered, we described an experience hinting at the magic of the desert, suggestively appealing to the audience tribe Fairmont was targeting. © 2012 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com
  • 5. 360 W. HUBBARD SET TO RISE IN SPRING 2012 The ink is almost dry on plans to build a 450-unit luxury rental property adjacent to Habitat’s Chicago Regional Office. 360 W. Hubbard will be an amenity-rich and beautifully designed complement to its sister community, Kingsbury Plaza. Groundbreaking is scheduled for Spring 2012. Groundbreaking The Habitat Company KENMORE APARTMENTS CREATING COMMUNITY SHAKING HANDS JOIN THE GREEN SCENE FOR ATLANTA SENIORS WITH THE BRISTOL Celebrate another first for Habitat – It’s all about connecting! Together We are proud to announce the our first green community. Kenmore with our partners at the Atlanta addition of The Bristol Condominium habitat@work Apartments, a Chicago Housing Housing Authority, Habitat has to the Habitat family earlier this year. Authority community located in the embarked on a $7+ million program The Bristol, a beautifully appointed Team Newsletter Uptown neighborhood in Chicago. to create fitness centers, media luxury condominium in Chicago’s Spring 2011 The demand for Kenmore was rooms, business centers, enhanced Gold Coast, adds 178 units to the overwhelming. They opened their lobbies and concierge services for more than 4,000 condo units under do doors in February and were 100% At Atlanta seniors. It’s all part of an Ha Habitat management. Here’s to a leased in just three months! effort to help seniors build relation- long and fruitful partnership with The ships and create community. Bristol! In Touch Ready. Set. BRAND AMBASSADORS BRING IT ON… ONLINE! OUR Grow. Habitat’s Brand Ambassadors are full speed ahead. They have taken our 360 W. HUBBARD SET TO next level by connecting2012our customers on Facebook brand to the RISE IN SPRING with and Twitter. These social networks allow us to keep our residents in the The ink is almost dry on plans to build asure the community events are front and center. know and make 450-unit luxury rental property adjacent to Habitat’s Chicago Regional Office. 360 W. Hubbard will be an Check us out: amenity-rich and beautifully designed complement to its sister community, Kingsbury Plaza. Groundbreaking is scheduled for Spring 2012. Groundbreaking The Winner’s Circle THREE CHEERS FOR DAN ROCKAFIELD! At the Y-Me Race on Mother’s Day, Habitat hit our fundraising goal of $10,000. Congratulations and thanks to Dan Rockafield who led all participants by raising $1,925 for the team. KENMORE APARTMENTS CREATING COMMUNITY SHAKING HANDS JOIN THE GREEN SCENE FOR ATLANTA SENIORS WITH THE BRISTOL Celebrate another first for Habitat – It’s all about connecting! Together We are proud to announce the our first green community. Kenmore with our partners at the Atlanta addition of The Bristol Condominium Apartments, a Chicago Housing Housing Authority, Habitat has to the Habitat family earlier this year. Authority community located in the embarked on a $7+ million program The Bristol, a beautifully appointed Uptown neighborhood in Chicago. to create fitness centers, media luxury condominium in Chicago’s The demand for Kenmore was rooms, business centers, enhanced Gold Coast, adds 178 units to the overwhelming. They opened their lobbies and concierge services for more than 4,000 condo units under do doors in February and were 100% At Atlanta seniors. It’s all part of an Ha Habitat management. Here’s to a leased in just three months! effort to help seniors build relation- long and fruitful partnership with The ships and create community. Bristol! habitat@home Poster Direct Email Brand Updand and Standards Guide In Touch Keeping Pace with OUR BRAND AMBASSADORS BRING IT ON… ONLINE! Challenge The Habitat Company is a 40-year old real estate compa- tions. Torque then developed global corporate market- Modern: a Real Estate Habitat’s Brand Ambassadors are full speed ahead. They have taken our ny with a deep development and building management ing materials as well as individual property promotions brand to the next level by connecting with our customers on Facebook and Twitter. These social networks allow us to keep our residents in the know and make sure the community events are front and center. Check us out: portfolio. They’ve become an icon in the industry and and tenant outreach. Communications needs ranged Company for People The Winner’s Circle have been ever eager to update their image and keep pace with modern marketing. They engaged Torque as THREE CHEERS FOR DAN ROCKAFIELD! from online marketing to on-site signage and advertising, as well as represent the unique offerings of each of their their agency of record to support them in this effort. At the Y-Me Race on Mother’s Day, Habitat hit our fundraising five lines of business. goal of $10,000. Congratulations and thanks to Dan Rockafield who led all participants by raising $1,925 for the team. Solution Results Part of marketing for the Habitat company required Torque continues to be the Habitat Company’s go-to systematizing their core brand and logo assets. Torque agency for marketing and creative needs. We’ve helped updated the logo, giving them a system for consistency them launch numerous initiatives as well as keep up with and a structure for internal and external communica- the daily maintenance of communication. © 2011 Torque Ltd.  167 N. Racine Avenue, Suite 2 » Chicago, IL 60607 » 312 421 7858 » www.torquelaunch.com