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Origins of the PayPal Mafia
    Lessons from a Precarious Journey
The Guy Talking at You
 Sorry for not one, but two shameless plugs:
Another PayPal Alumni
    Success Story
“PayPal Mafia” Companies
The Secret of Success
 Reasons that PayPal Spun
  Off So Many Success
  Stories:
   Good People, Good Culture
   Solved a Big Problem
   Endured Difficult Challenges
   Prioritized Execution
 What Useful Lessons Can
  We Take Away?
Good People, Good Culture
 “A” people hire “A” people; “B” people…you know
 Relied on networks for initial hires
 Employees were empowered
 Dissent was encouraged
Solved a Big Problem
     Vision: Revolutionize payments with
      an online currency

     Strategy: Build a global, ubiquitous
      payment network

     Tactics: Stack our new network on top
      of eBay’s existing network
Endured Difficult Challenges
 Broken business model
 Tons of Competitors (Yahoo, Citibank, Bank One)
 A very hostile host platform (eBay)
 Foreign Mafia (Yes, really!)
 Regulators (Louisiana, Eliot Spitzer)
 Media (From awesome to evil)
 Ourselves (Scaling, Ops/CS, Website, TOU)
Prioritized Execution
 Double Pivot: Platform (Palm to web) and Market (P2P
  to auction)

 Lean before Lean was Even a Thing
 Customer-Centric but Opinionated
 Viral Growth
Key Lessons from PayPal
 Big Picture Vision, Short Term
    Focus

 Hire the A-team (duh!)
 Push decision-making down the org
    chart

 Even the winners have rocky roads
 Platform dependence is risky                                           (Remember this slide. The
                                                                         rest were filler.)
Source: “The PayPal Wars and its Lessons for Today’s Entrepreneurs” by
Sachin Rekhi (http://bit.ly/uiflOe)
Thank You!



www.caplinked.com

@ericmjackson

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Startup Weekend OC: "Origins of the PayPal Mafia"

  • 1. Origins of the PayPal Mafia Lessons from a Precarious Journey
  • 2. The Guy Talking at You  Sorry for not one, but two shameless plugs:
  • 3. Another PayPal Alumni Success Story
  • 5. The Secret of Success  Reasons that PayPal Spun Off So Many Success Stories:  Good People, Good Culture  Solved a Big Problem  Endured Difficult Challenges  Prioritized Execution  What Useful Lessons Can We Take Away?
  • 6. Good People, Good Culture  “A” people hire “A” people; “B” people…you know  Relied on networks for initial hires  Employees were empowered  Dissent was encouraged
  • 7. Solved a Big Problem  Vision: Revolutionize payments with an online currency  Strategy: Build a global, ubiquitous payment network  Tactics: Stack our new network on top of eBay’s existing network
  • 8. Endured Difficult Challenges  Broken business model  Tons of Competitors (Yahoo, Citibank, Bank One)  A very hostile host platform (eBay)  Foreign Mafia (Yes, really!)  Regulators (Louisiana, Eliot Spitzer)  Media (From awesome to evil)  Ourselves (Scaling, Ops/CS, Website, TOU)
  • 9. Prioritized Execution  Double Pivot: Platform (Palm to web) and Market (P2P to auction)  Lean before Lean was Even a Thing  Customer-Centric but Opinionated  Viral Growth
  • 10. Key Lessons from PayPal  Big Picture Vision, Short Term Focus  Hire the A-team (duh!)  Push decision-making down the org chart  Even the winners have rocky roads  Platform dependence is risky (Remember this slide. The rest were filler.) Source: “The PayPal Wars and its Lessons for Today’s Entrepreneurs” by Sachin Rekhi (http://bit.ly/uiflOe)

Notas del editor

  1. "I was a 22-year-old whippersnapper, and I remember firing off this e-mail that disagreed with the entire executive staff," says Yelp's Stoppelman. "I didn't get fired--I got a pat on the back."
  2. 37 Signals blog: “The best software has a vision. The best software takes sides. When someone uses software, they're not just looking for features, they're looking for an approach. They're looking for a vision.”