quick intro for Eric Silva #SMACAD

1. Build to #SMACAD

2.  Married one kid (wife Jani, daughter Carolina). Love traveling, the sun and soccer games.
 I’m a Brazilian born in the beautiful Rio that lives out of Miami. I have always stayed very close of
Latin America culture and habits. I love my family and life style 
 I have recently decided to shift my career and left a big corporation and joined a start up
consulting company – Ekantika.co , where I ‘m participating on the social media revolution for the
business and culture.
 Here a more formal summary of my professional career…. And a photo of my beautiful daughter 
 Education
• MBA – Enterprise Management & International – FGV (Brazil) and UC Irvine (US) (2004)
• Degree in Telecommunications Engineering – Brazil (1995)
• Business Administration Degree – Brazil (1995)
• ITIL , ACE, COMPTIA certified
 Lucent Technologies
• Technical Support Engineer (1998)
• Technical Manager (2000) and US Assignment (traveled 26 countries in business)
 Avaya
• R&D Engineer – CALA region (US / Brazil) (2001)
• SMBS Manager – (US/ Brazil) (2003)
• GSS CALA Operations Sr. Manager (US) (2007)
• Director, GSS CALA Theater Leader (US) (2009)
• Director , AGS Maintenance – Am. International (US) (2010)
• Special Assignment – AGS Canada Leader (interim) (2010)
• Americas International Tech Support Director (2011)