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5 Essentials to Prepare for
      (Relatively) Easy Disaster Recovery

Many businesses are unprepared to maintain access                                 3. Create a communications plan.
to critical data and applications in the event of a disaster.
Results from a recent Coleman Parkes Research study                                  During a disaster, it can be difficult to locate the people
published by CA Technologies showed that “small                                      responsible for executing your BC or DR plans. Outline
companies suffer the most during periods of downtime,                                a simple, effective communication plan that will not be
showing the least ability to generate revenue.”1 You can’t                           affected by an outage. Make sure department heads
eliminate threats to business continuity, but you can                                maintain up-to-date contact lists and have a centralized
implement a Business Continuity and Disaster Recovery                                number that employees can call for information. Use
(BC/DR) plan that will keep your company productive.                                 text messaging or social media to disseminate critical
Start with these five essential best practices for BC/DR.                            information if needed.

1. Don’t prioritize “everything.”                                                 4. Test!
   Focus on mission-critical elements.
                                                                                     The only way to validate a BC/DR plan is to test it.
  Accept it: You can’t protect everything. Trying to do that                         Otherwise, you may not discover its weaknesses until
  will only waste time, money and resources. Identify who                            disaster strikes. Make sure the fail-over procedures
  and what will be critical to supporting your business.                             are accurate and contacts up to date. Exercise your
  Then create continuity plans for those that you cannot                             procedures every year, or more often as technologies
  afford to be without. Know what you could stand to lose                            change or new people come on board.
  if your critical functions, vendors and suppliers were
  unavailable for a few hours, days or weeks. Also, validate                      5. Assess risk regularly.
  that your suppliers can do what they say they can do in
                                                                                     BC/DR is a process, not a single plan. For instance,
  case of a disaster.
                                                                                     adopting new technology may require new processes
                                                                                     to be developed and tested. This is especially true when
2. Apply the right technology                                                        different platforms are required—mainframe, virtual
   to manage risk.
                                                                                     environments and cloud computing—since different skill
  Look for technologies that provide cost-effective                                  sets are needed to manage and recover each. Keep an
  redundancies to help maintain business operations,                                 eye on your changing environment and stay informed
  and provide a means to maintain communications with                                about what types of applications you need to continue
  customers and business-critical employees. Cloud-based                             planning for to maintain BC/DR.
  services are well-aligned with BC/DR needs: They allow
  businesses to rapidly deploy technology solutions as                            (For more BC/DR insight and resources, visit CenturyLink’s
  needed and scale them down when not needed.                                     Business Continuity resource site.2 )




1 http://www.continuitycentral.com/news05513.html
2 http://www.CenturyLink.com/business/products/managed-services/business-continuation/list.html




                                                   ©2011 CenturyLink, Inc. All Rights Reserved.
     Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members. CM101368 07/11

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Five Essentials To Prepare For Easy Disaster Recovery Cm101368

  • 1. 5 Essentials to Prepare for (Relatively) Easy Disaster Recovery Many businesses are unprepared to maintain access 3. Create a communications plan. to critical data and applications in the event of a disaster. Results from a recent Coleman Parkes Research study During a disaster, it can be difficult to locate the people published by CA Technologies showed that “small responsible for executing your BC or DR plans. Outline companies suffer the most during periods of downtime, a simple, effective communication plan that will not be showing the least ability to generate revenue.”1 You can’t affected by an outage. Make sure department heads eliminate threats to business continuity, but you can maintain up-to-date contact lists and have a centralized implement a Business Continuity and Disaster Recovery number that employees can call for information. Use (BC/DR) plan that will keep your company productive. text messaging or social media to disseminate critical Start with these five essential best practices for BC/DR. information if needed. 1. Don’t prioritize “everything.” 4. Test! Focus on mission-critical elements. The only way to validate a BC/DR plan is to test it. Accept it: You can’t protect everything. Trying to do that Otherwise, you may not discover its weaknesses until will only waste time, money and resources. Identify who disaster strikes. Make sure the fail-over procedures and what will be critical to supporting your business. are accurate and contacts up to date. Exercise your Then create continuity plans for those that you cannot procedures every year, or more often as technologies afford to be without. Know what you could stand to lose change or new people come on board. if your critical functions, vendors and suppliers were unavailable for a few hours, days or weeks. Also, validate 5. Assess risk regularly. that your suppliers can do what they say they can do in BC/DR is a process, not a single plan. For instance, case of a disaster. adopting new technology may require new processes to be developed and tested. This is especially true when 2. Apply the right technology different platforms are required—mainframe, virtual to manage risk. environments and cloud computing—since different skill Look for technologies that provide cost-effective sets are needed to manage and recover each. Keep an redundancies to help maintain business operations, eye on your changing environment and stay informed and provide a means to maintain communications with about what types of applications you need to continue customers and business-critical employees. Cloud-based planning for to maintain BC/DR. services are well-aligned with BC/DR needs: They allow businesses to rapidly deploy technology solutions as (For more BC/DR insight and resources, visit CenturyLink’s needed and scale them down when not needed. Business Continuity resource site.2 ) 1 http://www.continuitycentral.com/news05513.html 2 http://www.CenturyLink.com/business/products/managed-services/business-continuation/list.html ©2011 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members. CM101368 07/11