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Outline of Presentation
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Introduction to Animated Pedagogical Agents
Perceptual User Interface Design
Emotionality Expressive Pedagogical Agents
Conclusions and Future Considerations
Acknowledgements
References
Introduction
What is an
animated
pedagogical
agent?
Characteristics
• Navigation
• Browsing
• Informational
Retrieval
• Sorting
• organization
• Filtering

• Reminding
• Programming
• Scheduling
• Advising

Work

Learning
• Coaching
• Tutoring
• Help

Information

Entertaining
• Playing against
• Playing with
• Performing

B. Laurel, “Interface Agents: Metaphors with Character,” in The Art of Human Computer Interface Design, B. Laurel, Ed. Readings, MA:
Addison-Wesley Publishing, 1990, pp. 355-365.
Characteristics
Agency

Accessibility

Animation
Gestures
Communication
Personality
Emotions

Competence

Responsiveness
Character Building Qualities

Herman The Bug
Perceptual User Interfaces

B. Reeves and C. Nass, “Perceptual Bandwidth,” Communications of the ACM, vol. 43, no. 3, pp. 65-70, 2000.
M. Turk and G. Robertson, “Perceptual User Interfaces,” Communications of ACM, vol. 43, no. 3, pp. 65-70, 2000.
Emotionality Expressive Pedagogical
Agents
Why integrate
emotion in
animated
pedagogical
agents?
Facial Expression of Emotions
Technology for Perception of Emotion
Conclusions and Future Research
Conclusions and Future Research
Perceptual
User Interface
Design
Integration of
facial
expressions
Six commonly
recognized
facial
expressions
Conclusions and Future Research
Perceptual
User Interface
Design

Experimental
investigation

Integration of
facial
expressions

Integration of
Face Reader
to behavioral
space

Six commonly
recognized
facial
expressions

Validation of
Face Reader
readings
Acknowledgements
Special thanks to:
A2-T2 and the Traumatic Brain Injury &
Hearing Rehabilitation Team for sharing
access to the Noldus Face Reader® application
References
[1] B. Laurel, “Interface Agents: Metaphors with Character,” in The Art
of Human Computer Interface Design, B. Laurel, Ed. Readings,
MA: Addison-Wesley Publishing, 1990, pp. 355-365.
[2] C.E. Heckman and J.O. Wobbrock, “Put Your Best Face Forward:
Anthropomorphic Agents, E-Commerce Consumers, and the Law,”
in Proceedings of the Fourth International Conference on
Autonomous Agents, 2000, pp. 435-442.
[3] B. Reeves and C. Nass, “Perceptual Bandwidth,” Communications
of the ACM, vol. 43, no. 3, pp. 65-70, 2000.
[4] M. Turk and G. Robertson, “Perceptual User Interfaces,”
Communications of ACM, vol. 43, no. 3, pp. 65-70, 2000.
References
[5] Y. Kim, A.L. Baylor and E. Shen, “Pedagogical Agents as Learning
Companions: The Impact of Agent Emotion and Gender,” Journal of
Computer Assisted Learning, vol. 23, pp. 220-234, 2007.
[6] S.D. Craig, B. Gholson and D.M. Driscoll, “Animated Pedagogical
Agents in Multimedia Educational Environments: Effects of Agent
Properties, Picture Features, and Redundancy,” Journal of
Educational Psychology, vol. 94, no. 2, pp. 428-434, 2002.
[7] L. Johnson, E. Shaw and R. Ganeshan (1998) Pedagogical Agent on
the Web. Available: http://www.isi.edu/isd/ADE/papers/its98/ITS98WW.htm
[8] W. L. Johnson, J.W. Rickel, and J.C. Lester, “Animated Pedagogical
Agents: Face-to-Face Interaction in Interactive Learning
Environments.” International Journal of Artificial Intelligence in
Education, vol. 11, 47-78, 2000.
References
[9] A.B. Adcock, M.H. Duggan, E.K. Nelson and C. Nickel, “Teaching
Effective Helping Skills at a Distance: The Development of Project
CATHIE,” The Quarterly Review of Distance Education, vol. 7, no.
4, pp. 349-360, 2006.
[10] T.W. Bickmore and R.W. Picard, “Establishing and Maintaining
Long-term Human Computer Relationships,” ACM Transaction of
Computer-Human Interaction, 12(2), 293-327.
[11] J.C. Lester, S.A. Converse, S.E. Kahler, S.T. Barlow, B.A. Stone
and R.S. Bhogal, “The Persona Effect: Affective Impact of
Animated Pedagogical Agents,” in Proceedings of 1997 Conference
on Human Factors in Computing Systems, 1997.
[12] R.K. Atkinson, “Optimizing Learning from Examples Using
Animated Pedagogical Agents,” Journal of Educational Psychology,
vol. 94, no. 2, pp. 416-427, 2002.
References
[13] B. Reeves and C. Nass, The Media Equation: How People
Treat Computers, Television, and New Media Like People and
Places. New York: Cambridge University Press, 1996.
[14] J. Bates, “The Role of Emotions in Believable Agents,”
Communications of ACM, vol. 37, no. 7, pp. 122-125, 1994.
[15] R.W. Picard, Affective Computing. Cambridge, MA: AddisonWesley Publishing.
[16] P. Ekman, Emotions Revealed. New York, NY: Holts

Paperbacks. 2007.
[17] H. Leventhal, “A Perceptual-Motor Processing Model of
Emotion,” in Perception of Emotions in Self and Others, vol. 5, P.
Pliner, K.R. Blankstein and I.M. Spinel, Ed. New York: Plenum.
References
[18] P. Ekman and W.V. Friesen, Unmasking the Face: A Guide to Recognizing
Emotions from Facial Expressions. Cambridge, MA: Malor Books, 2003.
[19] F. Thomas ad O. Johnson, Disney Animation: The Illusion of Life.

New York: Abbeville Press, 1981.
[20] B.E. Barbat and R. Cretulscu., “Affordable Affective Avatars:
Persuasion, Emotions and Language,” in Proceedings of the First
Balkan Conference in Informatics, 2003.
[21] J.C. Lester, S.G. Towns and P.J. Fitzgerald, “Achieving

Affective Impact: Visual Emotive Communication in Lifelike
Pedagogical Agent.” International Journal of Artificial
Intelligence in Education, vol. 10, 278-291, 1999.
Questions, comments and/or
suggestions?
For more information: eromero@odu.edu

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Emotion in Animated Pedagogical Agents Performing as Virtual Social Actors

  • 1.
  • 2. Outline of Presentation • • • • • • Introduction to Animated Pedagogical Agents Perceptual User Interface Design Emotionality Expressive Pedagogical Agents Conclusions and Future Considerations Acknowledgements References
  • 4. Characteristics • Navigation • Browsing • Informational Retrieval • Sorting • organization • Filtering • Reminding • Programming • Scheduling • Advising Work Learning • Coaching • Tutoring • Help Information Entertaining • Playing against • Playing with • Performing B. Laurel, “Interface Agents: Metaphors with Character,” in The Art of Human Computer Interface Design, B. Laurel, Ed. Readings, MA: Addison-Wesley Publishing, 1990, pp. 355-365.
  • 7. Perceptual User Interfaces B. Reeves and C. Nass, “Perceptual Bandwidth,” Communications of the ACM, vol. 43, no. 3, pp. 65-70, 2000. M. Turk and G. Robertson, “Perceptual User Interfaces,” Communications of ACM, vol. 43, no. 3, pp. 65-70, 2000.
  • 8. Emotionality Expressive Pedagogical Agents Why integrate emotion in animated pedagogical agents?
  • 12. Conclusions and Future Research Perceptual User Interface Design Integration of facial expressions Six commonly recognized facial expressions
  • 13. Conclusions and Future Research Perceptual User Interface Design Experimental investigation Integration of facial expressions Integration of Face Reader to behavioral space Six commonly recognized facial expressions Validation of Face Reader readings
  • 14. Acknowledgements Special thanks to: A2-T2 and the Traumatic Brain Injury & Hearing Rehabilitation Team for sharing access to the Noldus Face Reader® application
  • 15. References [1] B. Laurel, “Interface Agents: Metaphors with Character,” in The Art of Human Computer Interface Design, B. Laurel, Ed. Readings, MA: Addison-Wesley Publishing, 1990, pp. 355-365. [2] C.E. Heckman and J.O. Wobbrock, “Put Your Best Face Forward: Anthropomorphic Agents, E-Commerce Consumers, and the Law,” in Proceedings of the Fourth International Conference on Autonomous Agents, 2000, pp. 435-442. [3] B. Reeves and C. Nass, “Perceptual Bandwidth,” Communications of the ACM, vol. 43, no. 3, pp. 65-70, 2000. [4] M. Turk and G. Robertson, “Perceptual User Interfaces,” Communications of ACM, vol. 43, no. 3, pp. 65-70, 2000.
  • 16. References [5] Y. Kim, A.L. Baylor and E. Shen, “Pedagogical Agents as Learning Companions: The Impact of Agent Emotion and Gender,” Journal of Computer Assisted Learning, vol. 23, pp. 220-234, 2007. [6] S.D. Craig, B. Gholson and D.M. Driscoll, “Animated Pedagogical Agents in Multimedia Educational Environments: Effects of Agent Properties, Picture Features, and Redundancy,” Journal of Educational Psychology, vol. 94, no. 2, pp. 428-434, 2002. [7] L. Johnson, E. Shaw and R. Ganeshan (1998) Pedagogical Agent on the Web. Available: http://www.isi.edu/isd/ADE/papers/its98/ITS98WW.htm [8] W. L. Johnson, J.W. Rickel, and J.C. Lester, “Animated Pedagogical Agents: Face-to-Face Interaction in Interactive Learning Environments.” International Journal of Artificial Intelligence in Education, vol. 11, 47-78, 2000.
  • 17. References [9] A.B. Adcock, M.H. Duggan, E.K. Nelson and C. Nickel, “Teaching Effective Helping Skills at a Distance: The Development of Project CATHIE,” The Quarterly Review of Distance Education, vol. 7, no. 4, pp. 349-360, 2006. [10] T.W. Bickmore and R.W. Picard, “Establishing and Maintaining Long-term Human Computer Relationships,” ACM Transaction of Computer-Human Interaction, 12(2), 293-327. [11] J.C. Lester, S.A. Converse, S.E. Kahler, S.T. Barlow, B.A. Stone and R.S. Bhogal, “The Persona Effect: Affective Impact of Animated Pedagogical Agents,” in Proceedings of 1997 Conference on Human Factors in Computing Systems, 1997. [12] R.K. Atkinson, “Optimizing Learning from Examples Using Animated Pedagogical Agents,” Journal of Educational Psychology, vol. 94, no. 2, pp. 416-427, 2002.
  • 18. References [13] B. Reeves and C. Nass, The Media Equation: How People Treat Computers, Television, and New Media Like People and Places. New York: Cambridge University Press, 1996. [14] J. Bates, “The Role of Emotions in Believable Agents,” Communications of ACM, vol. 37, no. 7, pp. 122-125, 1994. [15] R.W. Picard, Affective Computing. Cambridge, MA: AddisonWesley Publishing. [16] P. Ekman, Emotions Revealed. New York, NY: Holts Paperbacks. 2007. [17] H. Leventhal, “A Perceptual-Motor Processing Model of Emotion,” in Perception of Emotions in Self and Others, vol. 5, P. Pliner, K.R. Blankstein and I.M. Spinel, Ed. New York: Plenum.
  • 19. References [18] P. Ekman and W.V. Friesen, Unmasking the Face: A Guide to Recognizing Emotions from Facial Expressions. Cambridge, MA: Malor Books, 2003. [19] F. Thomas ad O. Johnson, Disney Animation: The Illusion of Life. New York: Abbeville Press, 1981. [20] B.E. Barbat and R. Cretulscu., “Affordable Affective Avatars: Persuasion, Emotions and Language,” in Proceedings of the First Balkan Conference in Informatics, 2003. [21] J.C. Lester, S.G. Towns and P.J. Fitzgerald, “Achieving Affective Impact: Visual Emotive Communication in Lifelike Pedagogical Agent.” International Journal of Artificial Intelligence in Education, vol. 10, 278-291, 1999.
  • 20. Questions, comments and/or suggestions? For more information: eromero@odu.edu