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Example: EPC Group Messaging Roadmap
Key considerations for the messaging roadmap include creation of a simple
and reliable messaging solution and an easy transition process for end-users

  SharePoint 2010 Messaging                                  Exchange 2010 (example)
 Process                      Design
                                                              Process                  Design
               Content > 30 days old in top level of
               Inbox and Sent Items folders migrated to
                                                            High Capacity   2 GB mailboxes
               System Cleanup folder
Mailbox
Management     Content > 90 days old purged from            High
               System Cleanup and Deleted Items folder                      1+1 clusters at all sites
                                                            Availability
               Content > 13 months old purged from all
               user managed folders
                                                                            Same core design at all sites
               Decommissioning staged over 13 months.       Consistency     Automated build
               Age-based virtual folders in Outlook will
               display the targeted content
Legacy Email
Removal        Day 60, email > 4 years old                  Simplicity      Decommission after auto-deletion
               Day 120, email > 3 years old
               Day 180, email > 2 years old
               Month 13, email > 13 months
               No new PSTs                                  Proactive       Microsoft MOM or new 2010
PST                                                         Monitoring      version
               Existing PSTs read-only and deleted at 13
Elimination    months

Outlook to
               Drag-and-drop tool (or 3rd Party solution)
SharePoint                                                                  Managed folders for preservation
Productivity                                                Legal Support   orders
               Cleanup and behavior tools                                   Indexed mailboxes for discovery
Tools
EPC Group Mailbox Management Process
• UserClient must take a pro-active step to retain an email over 60 days in a SharePoint 2010
  mailbox.
• To retain a message over 13 months, message must be moved to SharePoint and classified.
• No content remains in Exchange over 13 months. No new PSTs to be created. Old PSTs made
  read and delete only.
• An extended (60 day system clean-up migration / 120 day deletion) profile will be provided
  where required.                  Mailbox
                                              Folder View
                                                                                                                                Timeline

                       Customer                                              System Generated                         Inbox,                 All
                   Initiated Actions                                              Actions                           Sent Items,             Other
                                                                                                                  & Deleted items          Folders
                         Messages
  SharePoint                with
                      long-term value
                                                                               Content > 30 days old
                                                      Inbox                        migrated to                            30
                                                   & Sent Items               System Clean-up folder                     days




                                                                                 Content > 90 days old
                                                                              automatically purged in place
    Message           Retain in mailbox                New                                                                                 0 - 12
  classification        longer than              System Clean-Up                                                          30
                                                                                                                                           months
       and                30 days                                                                                        days
                                                      Folder
    corporate
    retention
     applied.                                                                   Content > 90 days old,
                                                                             automatically purged in place

                                                   Deleted Items
                                                      Folder



                        Messages                                                Content > 12 months old
                           with                                                  displayed in Outlook
                     long-term value                                              virtual search folder                                    12 -13
                                                                                                                 Content deleted           months
                                             All “User Created” Folders,
                                                                                                              at 13 months in place
                                          Calendar, Tasks, Notes, & Drafts
                                                                                                                                                     3
EPC Group’s PST Decommissioning Process
                         PST Decommission Recommendation

                                      Pre-deployment tool lists all
                                           accessible PSTs
Clean-Up
(Day 1 minus 90)
                                              User action:
                                         Identify PSTs to retain              Delete     PST Decommissioned


                                                 Keep
                              Active PSTs on old Exchange 2007 C: drives
                              moved to new Exchange 2010  SharePoint
                                        workstations C: drives
Phase I
Deployment
& PSTs Read-Only                  Network based PSTs left on network
Day 1

                                      PSTs become read-only.
                                    Make last backup copy for DR.



                    Repeat            Instructions and Reminder:
                   every 60    “Your PST is going to be deleted in X days”
Phase II             days
Change
Management                                     User action:
& User Review                        Identify “Long-term Keepers”              User
                                                                                       “Long-term Keepers” moved
Day 1 – 13 months                           and move them                     moves
                                                                                           to SharePoint 2010
                                             to SharePoint                   message


                                             Take no action
Phase III
Decommission                            System delete of PSTs
13 months
                                                                                                               4
Best Practices for Decommission PSTs - EPC Group High Level Overview

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Best Practices for Decommission PSTs - EPC Group High Level Overview

  • 1. 1
  • 2. Example: EPC Group Messaging Roadmap Key considerations for the messaging roadmap include creation of a simple and reliable messaging solution and an easy transition process for end-users SharePoint 2010 Messaging Exchange 2010 (example) Process Design Process Design Content > 30 days old in top level of Inbox and Sent Items folders migrated to High Capacity 2 GB mailboxes System Cleanup folder Mailbox Management Content > 90 days old purged from High System Cleanup and Deleted Items folder 1+1 clusters at all sites Availability Content > 13 months old purged from all user managed folders Same core design at all sites Decommissioning staged over 13 months. Consistency Automated build Age-based virtual folders in Outlook will display the targeted content Legacy Email Removal Day 60, email > 4 years old Simplicity Decommission after auto-deletion Day 120, email > 3 years old Day 180, email > 2 years old Month 13, email > 13 months No new PSTs Proactive Microsoft MOM or new 2010 PST Monitoring version Existing PSTs read-only and deleted at 13 Elimination months Outlook to Drag-and-drop tool (or 3rd Party solution) SharePoint Managed folders for preservation Productivity Legal Support orders Cleanup and behavior tools Indexed mailboxes for discovery Tools
  • 3. EPC Group Mailbox Management Process • UserClient must take a pro-active step to retain an email over 60 days in a SharePoint 2010 mailbox. • To retain a message over 13 months, message must be moved to SharePoint and classified. • No content remains in Exchange over 13 months. No new PSTs to be created. Old PSTs made read and delete only. • An extended (60 day system clean-up migration / 120 day deletion) profile will be provided where required. Mailbox Folder View Timeline Customer System Generated Inbox, All Initiated Actions Actions Sent Items, Other & Deleted items Folders Messages SharePoint with long-term value Content > 30 days old Inbox migrated to 30 & Sent Items System Clean-up folder days Content > 90 days old automatically purged in place Message Retain in mailbox New 0 - 12 classification longer than System Clean-Up 30 months and 30 days days Folder corporate retention applied. Content > 90 days old, automatically purged in place Deleted Items Folder Messages Content > 12 months old with displayed in Outlook long-term value virtual search folder 12 -13 Content deleted months All “User Created” Folders, at 13 months in place Calendar, Tasks, Notes, & Drafts 3
  • 4. EPC Group’s PST Decommissioning Process PST Decommission Recommendation Pre-deployment tool lists all accessible PSTs Clean-Up (Day 1 minus 90) User action: Identify PSTs to retain Delete PST Decommissioned Keep Active PSTs on old Exchange 2007 C: drives moved to new Exchange 2010 SharePoint workstations C: drives Phase I Deployment & PSTs Read-Only Network based PSTs left on network Day 1 PSTs become read-only. Make last backup copy for DR. Repeat Instructions and Reminder: every 60 “Your PST is going to be deleted in X days” Phase II days Change Management User action: & User Review Identify “Long-term Keepers” User “Long-term Keepers” moved Day 1 – 13 months and move them moves to SharePoint 2010 to SharePoint message Take no action Phase III Decommission System delete of PSTs 13 months 4