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How to measure success: Understanding and monitoring impact Eric T. Meyer & Kathryn Eccles Oxford Internet Institute, University of Oxford JISC 6th September 2011 @etmeyer #tidsr #oess
What is impact and why consider it? What do we mean by impact? ,[object Object]
 Reaching new audiences
 Attracting users
 Attracting new usage
 Enabling new research questions
 Enabling new approaches to education
 Embedding a resource within a community
 Embedding a resource within an educational environment,[object Object]
JISC funded project July 2008-April 2009 Looked at five specific JISC-funded resources Designed to test the TIDSR methods and review them for the TIDSR toolkit TIDSR: The first usage and impact study
Methods Quantitative methods • 	Webometrics • 	Web Analytics • 	Log file analysis • 	Scientometrics / bibliometrics Content Analysis Qualitative methods  Interviews ,[object Object]
 User feedback
 Referrer analysis
Content Analysis,[object Object]
Survey: Low Awareness
Survey: High Importance to Users
Log Files: Non UK Activity
Log File Analysis Top Search Phrases: Histpop
Histpop: User Communities Perception: Specific niche community Well known by target audience Transforming access and usage patterns User surveys: Embedded in educational resources Enhanced access to primary sources ‘Histpop made it possible to do a completely different project’ Continuing education, online resources, non-traditional learners
Project 2 – British Library 19th Century Newspapers
Citation Habits Have you ever published a piece based on your work in this collection?  If so, how did you cite the collection?
Webometric results ,[object Object]
 19th Century British Library Newspapers registers strong links for a project page
 Note: Importance of comparator sites when using webometrics,[object Object]

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  1. The information we gathered enabled us to look at which search terms were used to find the resource (most popular (649 searches) was ‘Histpop’ showing that this project chose a good, catchy name – next most popular ‘www.histpop.org’ at 68 searches, ‘Online Historical Population Reports’ just behind at 67 searches). The top referrer sites allowed us to see important information about where visitors were coming from, and by following the URLs of the top referrer sites, the context of the link. Access statistics allowed us to see when the site was most popular, and where visitors were coming from. All of this information allows you to learn more about your users and the usage of your site.