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Maximizing Technology Adoption ROI - Eric Vanderburg - CodeMash 2014

Eric Vanderburg, Director of Information Systems and Security at JurInnov, presents "Maximizing Technology Adoption ROI" at CodeMash 2014

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Maximizing Technology Adoption ROI - Eric Vanderburg - CodeMash 2014

  1. 1. Maximizing Technology Adoption ROI CodeMash 2014 January 9, 2014 Eric A. Vanderburg, MBA, CISSP Director, Information Systems and Security Computer Forensic and Investigation Services © 2014 Property of JurInnov Ltd. All Rights Reserved
  2. 2. Questions • How does an organization adopt technology? • What factors are important? • What makes technology initiatives succeed? 2 © 2014 Property of JurInnov Ltd. All Rights Reserved
  3. 3. Factors of Systems adoption Ease of Use New IS Adoption Visibility Trialability Relative Advantage Compatibility Rogers (1962, 1983) © 2014 Property of JurInnov Ltd. All Rights Reserved 3
  4. 4. Process Get aware Interest Evaluate © 2014 Property of JurInnov Ltd. All Rights Reserved 4 Implement Confirm
  5. 5. Communicate • Communicate what we are doing “IT’s inability to market effectively cements its cost center role in the enterprise: communicating status but not value, fulfilling requests but not solving problems, and partially deploying technologies but not delivering expected results.” -Laurie Orlov, Forrester • • • • • • Policies Service updates Customer service feedback Employee engagement results Government priorities Industry reports and standards © 2014 Property of JurInnov Ltd. All Rights Reserved 5
  6. 6. Align to Culture • Deeper understanding of culture • Leadership’s shaping of culture • Cultural change factors • Enacting transformational change • Barriers • Temporary tradeoffs © 2014 Property of JurInnov Ltd. All Rights Reserved
  7. 7. Change factors Evolutionary     Hybridization: secondary contrary or different cultural elements with primary elements Growth impacts innovation Increased assets affects risk tolerance Lewin Change Model Disconfirmation Transformative     Can a successful organization change without a significant event? Ex: Pearl harbor of data breaches Lewin Change Model © 2014 Property of JurInnov Ltd. All Rights Reserved Learning Incorporation
  8. 8. For assistance or additional information • • • • • • • Phone: Web: Email: Twitter: Facebook: Linkedin: Youtube: 216-664-1100 www.jurinnov.com eric.vanderburg@jurinnov.com @evanderburg www.facebook.com/VanderburgE www.linkedin.com/in/evanderburg www.youtube.com/user/evanderburg JurInnov Ltd. The Idea Center 1375 Euclid Avenue, Suite 400 Cleveland, Ohio 44115 8 © 2014 Property of JurInnov Ltd. All Rights Reserved

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