Slide presentation that accompanies a whitepaper of the same name written by Peggy Hoffman and Elizabeth Engel, available for free download at http://bit.ly/13Wwe1F.

1. The Mission Driven Volunteer
Higher Logic Learning Series
February 27, 2014
Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

2. How we got here…
Peggy Hoffman, CAE
@peggyhoffman
Elizabeth Engel, CAE
@ewengel
Get the The White Paper: http://bit.ly/13Wwe1F

3. Poll Question: Tell Us About You
My official role in my association’s volunteer program is:
• I’m a staff liaison to the Board
• I’m a staff liaison to one or more committees
• I’m the CRP (liaison to chapters et .al.)
• I’m the volunteer coordinator
• I’m a staff liaison for our ad hoc volunteers
• Some combination of the above
• I don’t have an official role – I was just interested in the
topic
• Something else you didn’t think to offer as an option

4. Problems with the current model
 Generational differences
 Groupthink
 Limited involvement
Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

5. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

6. Poll Question: Volunteer
Demographics
Do you know the percentage of your volunteers
in each demographic group?
• You bet - we track it and I can show you the
data.
• I have a gut sense of rough percentages, but I
can’t prove it.
• No clue. Srsly.

7. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

8. Poll Question: Zombie Committees
How many of your committees have gone
zombie?
• None
• Just a few
• A fair number
• More than half
• ALL OF THEM. HELP ME.

9. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

10. A new definition
 Dispel the myths
 Add “mission”
 Embrace adhoc/micro/episodic
Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

11. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

12. Poll Question: Volunteer Motivations
Have you asked volunteers why?
• You bet - we track it and I can show you the
data.
• Not formally, but we do surveys of volunteers
and sort-of know.
• Been meaning to do that.
• Haven’t given it a thought.

13. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

14. Poll Question: How well are you
doing?
Have you asked volunteers about their volunteer
experience?
• You bet. We have a survey and we use the intel to
improve the experience.
• Sure, we have a survey … but we don’t do a great
job of using the data.
• Its pretty informal.
• Been meaning to do that.
• Haven’t given it a thought.

15. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

16. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

17. Poll Question: Volunteer Opps
How would you describe your mix of volunteer
opportunities?
• Traditional board, committee and chapter
(component) leadership
• Transitional – rooted in traditional model with
a growing focus on adhocracy
• Highly flexible adhocracy with the traditional
where we need
Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

18. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

19. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

20. What is YOUR experience?
• What are you doing to discover and
accommodate Gen-X and Millennial volunteers
preferences in volunteering?
• What are you doing to accommodate
online/virtual volunteering?
• What is one action you could take today to start
your association on the path to mission-driven
volunteering?
Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel

21. Keep in Touch!
Peggy Hoffman, CAE
President & Association Manager
Mariner Management
@peggyhoffman
phoffman@marinermanagement.com
301.725.2508
Elizabeth Weaver Engel, CAE
CEO & Chief Strategist
Spark Consulting
@ewengel
ewengel@getmespark.com
202.468.3478