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Reality of Network Realignment
& Rate Negotiations with Carriers

                       Brussels Nov, 25th 2009




                                                 1
2009 Results


               Business Model Description:

               •   Full Truck Loads

               •   $ 20 millions spent

               •   Temperature conditions

               •   Road/Short-sea/Intermodal

               Results:

                   10% savings

                   Overall performance 98%




                                               2
Savings & situation

Savings coming from :

?          Expertise

?          Economical situation                 Economical situation

?          Extra-business
                                                    !?! RISKS and RESPECTS !?!




      Carriers out of market




       Capacity reduction                                      Carrier relationship
               &                  Rates reduction
                                                                 compromized
        ‘Survival’ mode



                                                                                      3
Business Control model
 Create a fully integrated transport chain which is:
     Optimally configured to specific customer’s service and cost needs
     Managed in a planned, controlled, predictable and visible manner


Reduced Costs                                                         Improved Service

    Reduced Cost         Reduced Cost                  Improved           Improved service
    procurement           Transport                Transport Chain            level
                                                       Visibility
    Reduced Cost        Reduced Cost                                      Improved capacity
      Labour            Management &                   Increased             availability
                           Admin                   responsiveness &
    Reduced Cost
     exceptions                                        flexibility




                                 Could we find one
                               Company able to provide
                                      that ?
Business Case




                5
Outsourcing ?
Theoretical / Sales approach:

As most 3PLs rarely can offer service that fulfil all your requirements, an option is to use one party, a 4PL
that can combine the best of each into one setup :

  Better buying power than yourself

  They may have access to a larger scale of subcontractors

  Can manage / control the operations more efficiently

  Can develop the logistic setup proactively in a more professional way

  The need for a strategic partner who can increase your own competitive advantage



Reality:

Currently running a 3PL/4PL tender out of 12 Cies no-one can deliver ALL the above basic expectations




    6
3PL/4PL capabilities evaluations
Procurement and tendering process
    - no strategic market approach (core carriers vs spot ones)
    - weak contracts with carriers (legal administration on contract, SLA’s, …)
Operational
    - proactivity and administration on transport document (temp records, CMR, …)

Carrier management
    - power to drive corrective actions (alternative$, integrity)

Financial
    - invoicing to Customers vs carrier invoices management, payment, credit

Transport intelligence
    - flows / loading optimization
    - segmentation vs clusterization (dedicated team per shippers activities)
    - network integration and modelization
Audits
-   not used to be audited neither to run audit plan on carriers

                                                                                    7
Conclusions

The competition is open …


Logistics Providers demonstrating best practices to support
  shippers expectations will gain business


More than saying, being a strategic partner is mandatory


Carriers are key in our businesses… cost effective solutions should
  come by managing the supplychain in an integrated way


We all have a role to play to target our challenges


                                                                      8
9

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Ludovic Menedeme, Baxter Healthcare on 'The Reality of Network Realignment & Rate Negotiations with Carriers'

  • 1. Reality of Network Realignment & Rate Negotiations with Carriers Brussels Nov, 25th 2009 1
  • 2. 2009 Results Business Model Description: • Full Truck Loads • $ 20 millions spent • Temperature conditions • Road/Short-sea/Intermodal Results: 10% savings Overall performance 98% 2
  • 3. Savings & situation Savings coming from : ? Expertise ? Economical situation Economical situation ? Extra-business !?! RISKS and RESPECTS !?! Carriers out of market Capacity reduction Carrier relationship & Rates reduction compromized ‘Survival’ mode 3
  • 4. Business Control model Create a fully integrated transport chain which is: Optimally configured to specific customer’s service and cost needs Managed in a planned, controlled, predictable and visible manner Reduced Costs Improved Service Reduced Cost Reduced Cost Improved Improved service procurement Transport Transport Chain level Visibility Reduced Cost Reduced Cost Improved capacity Labour Management & Increased availability Admin responsiveness & Reduced Cost exceptions flexibility Could we find one Company able to provide that ?
  • 6. Outsourcing ? Theoretical / Sales approach: As most 3PLs rarely can offer service that fulfil all your requirements, an option is to use one party, a 4PL that can combine the best of each into one setup : Better buying power than yourself They may have access to a larger scale of subcontractors Can manage / control the operations more efficiently Can develop the logistic setup proactively in a more professional way The need for a strategic partner who can increase your own competitive advantage Reality: Currently running a 3PL/4PL tender out of 12 Cies no-one can deliver ALL the above basic expectations 6
  • 7. 3PL/4PL capabilities evaluations Procurement and tendering process - no strategic market approach (core carriers vs spot ones) - weak contracts with carriers (legal administration on contract, SLA’s, …) Operational - proactivity and administration on transport document (temp records, CMR, …) Carrier management - power to drive corrective actions (alternative$, integrity) Financial - invoicing to Customers vs carrier invoices management, payment, credit Transport intelligence - flows / loading optimization - segmentation vs clusterization (dedicated team per shippers activities) - network integration and modelization Audits - not used to be audited neither to run audit plan on carriers 7
  • 8. Conclusions The competition is open … Logistics Providers demonstrating best practices to support shippers expectations will gain business More than saying, being a strategic partner is mandatory Carriers are key in our businesses… cost effective solutions should come by managing the supplychain in an integrated way We all have a role to play to target our challenges 8
  • 9. 9