Presentations from eyefortransport’s 8th 3PL Summit & Chief Supply Chain Officer Forum in Brussels, November 2010. Visit www.3PLsummit.com/eu for further resources.
1. In partnership with
SUPPLY CHAIN PLANNING
Press Release The DOs and DON’Ts of
Chief Supply Chain Officers
TOOLS AND TECHNIQUES
06/12/10 For immediate release
as agreed by over 80 industry leaders
At the recent European Chief Supply Chain Officer Forum in Brussels, over 80
industry leaders debated the key DOs and DON’Ts for this growing role.
The forum was organised by eyefortransport on 24/25 November in Brussels. It was
run alongside the 8th 3PL Summit, attended by 300 decision makers from
manufacturing, supply chain, logistics, and transport industries.
CONSULTANCY EDUCATION PEOPLE AND PROCESSES
The CSCO Forum was chaired by Hugh Williams, Managing Director of Hughenden
Consulting. The session entitled “the Rise of the Chief Supply Chain Officer”
featured a panel of experts including Johan Jemdahl, Vice President Operations
EMEA of Cisco; Susanna Heikkinen, Head of Global Supply Chain of Elisa; Jan
Roodenburg, Former SVP Supply Management of Philips; Guillermo Fumero, Head
of SCM and Procurement of Clariant International; Jaro Caban, VP Global Supply
Chain of Provimi.
Part 1 of the session (“If I was in your shoes”) began by inviting the panellists to offer
a view on what they would have done in a variety of scenarios offered by the
audience. In Part 2, the audience played the biggest part in the session, contributing
their experience and advice, which resulted in the following key DOs and DON’Ts of
a Chief Supply Chain Oficer:
About Key Performance Indicators
Make them relevant to the lowest employee level you have
Make sure they drive down the Supply chain costs
Make them reliable yet flexible
Don’t pick too many
Don’t create a separate operational excellence or KPI team
SUPPLY CHAIN PLANNING
About Roles and Responsibilities
Delegate, don’t control, but supervise and never abdicate
Have a clear agreement of the roles at the very start of your Sales & Operations Planning
process
Go deep into the definition of roles: what does each mean in practice
Trust
Put people in the right roles
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