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Employee
motivation,
Incentives
and Fringe
Benefits
FICCI

CE

Employee motivation

Individual Performance=f(ability*motivation)
Motivation is defined as an innate need or
desire with a physiological or psychological
basis that propels an individual to undertake an
activity to satisfy the need or desire.
FICCI

CE

Employee motivation

Motivational Process:
1. Awareness on the part of the individual that a
need is operating.
2. Identifying mechanisms to satisfy the need.
3. Drive mechanism implementation.
4. Attainment of goals.
FICCI

CE

Employee motivation

•
•
•
•
•
•
•

Freud’s Defense Mechanisms
Repression
Reaction Formation
Projection
Rationalization
Intellectualization
Displacement
Regression
FICCI

CE

Employee motivation

Functions of Work:
Work is instrumental for
survival.
Contributes to personal
identity
Provides opportunities for
interaction with others.
Status and self-respect.
Growth and Development.
Generates self-confidence.
Relate to and contribute
towards society.
FICCI

CE

Chris Argyris’ Immaturity-Maturity Theory:
Immaturity Characteristics
• Passivity
• Dependence
• Capable of behaving in
few ways
• Shallow interest
• Short-term perspective
• Subordinate position
• Lack of Self-Awareness

Maturity Characteristics
• Active
• Independence
• Capable of behaving in
many ways
• Deep interest
• Long-term perspective
• Super ordinate position
• Self-Awareness and
Control
FICCI

CE

Content Theories of Work
Motivation

•
•
•
•

These theories attempt to determine
what motivates people at work and
are concerned with identifying and
prioritizing needs.
Maslow’s need-hierarchy theory
Herzberg’s Two-Factor theory
Alderfer’s ERG theory
McClelland’s Achievement motivation
theory
FICCI

CE

Maslow’s Need-Hierarchy
Theory
Growth needs(G needs):
 Self-Actualization
 Esteem
 Belongingness
Basic needs(B needs):
 Safety
 Physiological
FICCI

CE

Maslow’s Model in a work situation

Self-Actualization
Esteem
Social
Security

Pay
FICCI

CE

Herzberg’s Two-Factor Theory
Hygiene Factors
 Company policy and
administration
 Supervision, Technical
 Salary
 Interpersonal Relations
 Short-term perspective
 Working Conditions
 Advancement

Motivators
 Achievement
 Recognition
 Work itself
 Responsibility
FICCI

CE

Alderfer’s ERG Theory
ERG stands for Existence, Relatedness and
Growth.
It is a more practical theory compared to
Maslow’s Theory as it explains individual
differences in pursuit of development
regardless of whether or not other needs are
satisfied. But the main drawback is we are not
sure as to what motivates an individual.
FICCI

CE

McClelland’s Achievement Motive Theory
A brief description is as follows:
Need for Achievement
Need for Power
Need for Affiliation
FICCI

CE

Process theories of Work Motivation
•Vroom’s Expectancy Model
•Adam’s Equity Theory
•Porter-Lawler’s performance-satisfaction Model
FICCI

CE

Incentives And
Fringe benefits
FICCI

CE

Meaning
Incentives are the rewards to an employee, over
and above his base wage or salary, in
recognition of his performance and contribution.
“ An incentive scheme is a plan or programmes to
motivate individual or group performance. An
incentive programme is most frequently built on
monetary rewards but may also include a variety
of non-monetary rewards or prizes.”
By- Burack and
Smith
FICCI

CE

Pre-requirements For
Effective Incentive System
 Incentive plan should be simple so that it may be
easily understood by the workers.
 The plans should be acceptable to the workers,
trade unions and management.
 The incentives rates should be made attractive
so as to encourage the worker to give his best
results.
 All incentives should guarantee a minimum day’s
wages.
FICCI

CE

 The scheme should be explained and
discussed with all employees and
supervisors before it is implemented.
 Standards once fixed should not be changed
unless it is necessary.
FICCI

CE

Two Types Of Incentives
1. Financial Incentives
2. Non-Financial Incentives
FICCI

CE
FICCI

CE

Group Incentive/ Bonus Plan
It is a plan in which a production standard is
set for a specific work group and its
members are paid incentives if the group
exceeds the production standard.
FICCI

CE

Profit Sharing
Scheme
It is an incentive plan that engages many
or all employees in a common effort to
achieve a company’s productivity and
any resulting incremental cost-savings
gains are shared among employees and
the company.
FICCI

CE

At-Risky Pay plan
These are some times called variable pay
plans but are essentially plans that put
some portion of the employee’s pay at risk,
subject to the firm’s meeting its financial
goals.
FICCI

CE

Salary plan
Salary plan varies from organization to
organization. Some firms pay sales
people fixed salaries and no specific
commission or bonus schemes are paid
on achieving the sales targets. The
emphasis being on customer service
rather on high pressure selling.
FICCI

CE

Commission Plan
Commission plans provide
sales representatives with
payment based on a
percentage of sales turnovers
they generate.
FICCI

CE

Combination Plan
Most companies pay their
salespeople a combination
of salary and commission. A
portion of total earnings is
paid in form of fixed salary.
FICCI

CE

Bonus Scheme And
Awards
Bonus scheme provide pay in
addition to basic salary which is
related to the achievement of
defined and preferably agreed
targets. These may refer simply
to sales volume or profit.
FICCI

CE

Base Salary
Decisions on the base salary of
directors and senior executives are
usually formed on the basis of
market worth of the individuals.
Remuneration
on
joining
the
company is usually settled by
negotiation, often subject to the
approval
of
a
remuneration
committee
FICCI

CE

The Annual Bonus
Annual bonus plans are those
which are aimed at motivating
the short term performance of
their managers and executives
and are given on the basis of
the profitability of the company.
FICCI

CE

Stock Option
A stock option is the right
purchase a specific number
shares of company stock at
specific price during a period
time.

to
of
a
of
FICCI

CE

Book Value Plan
Managers are permitted to
purchase stock at current book
value. Executives can earn
dividend on the stock they own,
as the company grows the book
value of their shares may grow
too.
FICCI

CE

Stock Appreciation
Rights

The employee is given the
appreciation in the value of
shares from the date the option
was granted till the date it was
relinquished. He earns without
investing any money in buying the
options.
FICCI

CE

Restricted Stock Plans
Shares are usually awarded
without cost to the executive
but with certain restrictions.
One of the major restrictions is
that the shares may be forfeited
if they are not earned out over
a specified period of time.
FICCI

CE

Phantom Stock
Plan

Executives receive not shares but
“units” that are similar to shares of
company stock. Then at
some future time they receive
value equal to the appreciation of
the “phantom” stock they own.
FICCI

CE

Employee Stock Option
Plan:
A company contributes shares of its
own stock or cash to be used to
purchase such stock to a trust.
The trust holds the stock in
individual employee accounts and
distributes it to employees upon
their retirement or at the time of
separation from service.
FICCI

CE

Employee Stock Purchase
Plan
The employees are given the right
to acquire shares of the company,
normally at a price lower than the
prevailing market price.
FICCI

CE

Non-Financial
Incentives

Materialistic
Incentives
 Canteens
 Housing Facilities
 Education Facilities
 Pension
 Provident Fund
Schemes

Non-Materialistic
Incentives
 Recognition and
praise
 Good working
environment
 Cordial human
relations
 Job satisfaction
FICCI

CE

Fringe Benefits For
Employees
FICCI

CE

“Imagine life as a game in which you are juggling some five balls
in the air. You name them - work, family, health, friends and
spirit - and you're keeping all of these in the air. You will soon
understand that work is a rubber ball. If you drop it, it will
bounce back. But the other four balls - family, health, friends
and spirit - are made of glass. If you drop one of these, they
will be irrevocably scuffed, marked, nicked, damaged or even
shattered. They will never be the same. You must
understand that and strive for balance in your life.”
-Brian G. Dyson
President and CEO
Coca-Cola Enterprises
FICCI

CE

Definition
Fringe benefits are those monetary
and non monetary benefits given to
the employee during and postemployment
period
which
are
connected with employment but not to
the employees contribution to the
organization.
FICCI

CE

For Example

You Could receive a benefit when you
•
•
•
•

Use a work car for private purposes.
Are provided with a cheap loan.
Are provided with free private health insurance.
Are provided with cleaning services for your private
residence or enter in to a salary sacrifice arrangement.
FICCI

Need & Importance of Fringe
Benefits:
• To retain the employees.
• To motivate performance.
• As a social security.
• Trade Union demand.
• Skill shortage.
• Employee Demand.

CE
FICCI

CE

Principles of Fringe
Benefits
•
•
•
•
•
•

Satisfaction of Real Needs.
Flexibility.
Proper Communication.
Educate the workers.
Corporate Tools.
Participation
FICCI

Fringe Benefits
Categories :
•
•
•
•
•
•
•
•

Car Fringe benefits.
Loan Fringe Benefits.
Expenses Payment Fringe Benefits.
Housing Fringe Benefits.
Airline Transport Fringe benefits.
Living-Away-from-Home allowance fringe benefits.
Car Parking Fringe Benefits.
Property Fringe Benefits.

CE
FICCI

CE

Fringe Benefits In India :
•
•
•
•

Payment for Time not Worked.
Voluntary Benefits.
Payment For Special Duties.
Payment For Health and Security Benefits.
FICCI

CE

Conclusion:
• Basically, a fringe benefit is a benefit
provided to an employee or an associate (For
Example: Family, Spouse and children)
because of his employment.
• Fringe Benefits provide output in terms of
employee loyalty and co-operation, employee
welfare and create Organizational image.
FICCI

CE

References
1.Ajai Kumar Singhal,“Human
Resource Management.”
2.Gary Dessler & Biju
Varkkey, “Human Resource
Management.”
3. Google
FICCI

CE

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Employee motivation,incentives and fringe benefits

  • 2. FICCI CE Employee motivation Individual Performance=f(ability*motivation) Motivation is defined as an innate need or desire with a physiological or psychological basis that propels an individual to undertake an activity to satisfy the need or desire.
  • 3. FICCI CE Employee motivation Motivational Process: 1. Awareness on the part of the individual that a need is operating. 2. Identifying mechanisms to satisfy the need. 3. Drive mechanism implementation. 4. Attainment of goals.
  • 4. FICCI CE Employee motivation • • • • • • • Freud’s Defense Mechanisms Repression Reaction Formation Projection Rationalization Intellectualization Displacement Regression
  • 5. FICCI CE Employee motivation Functions of Work: Work is instrumental for survival. Contributes to personal identity Provides opportunities for interaction with others. Status and self-respect. Growth and Development. Generates self-confidence. Relate to and contribute towards society.
  • 6. FICCI CE Chris Argyris’ Immaturity-Maturity Theory: Immaturity Characteristics • Passivity • Dependence • Capable of behaving in few ways • Shallow interest • Short-term perspective • Subordinate position • Lack of Self-Awareness Maturity Characteristics • Active • Independence • Capable of behaving in many ways • Deep interest • Long-term perspective • Super ordinate position • Self-Awareness and Control
  • 7. FICCI CE Content Theories of Work Motivation • • • • These theories attempt to determine what motivates people at work and are concerned with identifying and prioritizing needs. Maslow’s need-hierarchy theory Herzberg’s Two-Factor theory Alderfer’s ERG theory McClelland’s Achievement motivation theory
  • 8. FICCI CE Maslow’s Need-Hierarchy Theory Growth needs(G needs):  Self-Actualization  Esteem  Belongingness Basic needs(B needs):  Safety  Physiological
  • 9. FICCI CE Maslow’s Model in a work situation Self-Actualization Esteem Social Security Pay
  • 10. FICCI CE Herzberg’s Two-Factor Theory Hygiene Factors  Company policy and administration  Supervision, Technical  Salary  Interpersonal Relations  Short-term perspective  Working Conditions  Advancement Motivators  Achievement  Recognition  Work itself  Responsibility
  • 11. FICCI CE Alderfer’s ERG Theory ERG stands for Existence, Relatedness and Growth. It is a more practical theory compared to Maslow’s Theory as it explains individual differences in pursuit of development regardless of whether or not other needs are satisfied. But the main drawback is we are not sure as to what motivates an individual.
  • 12. FICCI CE McClelland’s Achievement Motive Theory A brief description is as follows: Need for Achievement Need for Power Need for Affiliation
  • 13. FICCI CE Process theories of Work Motivation •Vroom’s Expectancy Model •Adam’s Equity Theory •Porter-Lawler’s performance-satisfaction Model
  • 15. FICCI CE Meaning Incentives are the rewards to an employee, over and above his base wage or salary, in recognition of his performance and contribution. “ An incentive scheme is a plan or programmes to motivate individual or group performance. An incentive programme is most frequently built on monetary rewards but may also include a variety of non-monetary rewards or prizes.” By- Burack and Smith
  • 16. FICCI CE Pre-requirements For Effective Incentive System  Incentive plan should be simple so that it may be easily understood by the workers.  The plans should be acceptable to the workers, trade unions and management.  The incentives rates should be made attractive so as to encourage the worker to give his best results.  All incentives should guarantee a minimum day’s wages.
  • 17. FICCI CE  The scheme should be explained and discussed with all employees and supervisors before it is implemented.  Standards once fixed should not be changed unless it is necessary.
  • 18. FICCI CE Two Types Of Incentives 1. Financial Incentives 2. Non-Financial Incentives
  • 20. FICCI CE Group Incentive/ Bonus Plan It is a plan in which a production standard is set for a specific work group and its members are paid incentives if the group exceeds the production standard.
  • 21. FICCI CE Profit Sharing Scheme It is an incentive plan that engages many or all employees in a common effort to achieve a company’s productivity and any resulting incremental cost-savings gains are shared among employees and the company.
  • 22. FICCI CE At-Risky Pay plan These are some times called variable pay plans but are essentially plans that put some portion of the employee’s pay at risk, subject to the firm’s meeting its financial goals.
  • 23. FICCI CE Salary plan Salary plan varies from organization to organization. Some firms pay sales people fixed salaries and no specific commission or bonus schemes are paid on achieving the sales targets. The emphasis being on customer service rather on high pressure selling.
  • 24. FICCI CE Commission Plan Commission plans provide sales representatives with payment based on a percentage of sales turnovers they generate.
  • 25. FICCI CE Combination Plan Most companies pay their salespeople a combination of salary and commission. A portion of total earnings is paid in form of fixed salary.
  • 26. FICCI CE Bonus Scheme And Awards Bonus scheme provide pay in addition to basic salary which is related to the achievement of defined and preferably agreed targets. These may refer simply to sales volume or profit.
  • 27. FICCI CE Base Salary Decisions on the base salary of directors and senior executives are usually formed on the basis of market worth of the individuals. Remuneration on joining the company is usually settled by negotiation, often subject to the approval of a remuneration committee
  • 28. FICCI CE The Annual Bonus Annual bonus plans are those which are aimed at motivating the short term performance of their managers and executives and are given on the basis of the profitability of the company.
  • 29. FICCI CE Stock Option A stock option is the right purchase a specific number shares of company stock at specific price during a period time. to of a of
  • 30. FICCI CE Book Value Plan Managers are permitted to purchase stock at current book value. Executives can earn dividend on the stock they own, as the company grows the book value of their shares may grow too.
  • 31. FICCI CE Stock Appreciation Rights The employee is given the appreciation in the value of shares from the date the option was granted till the date it was relinquished. He earns without investing any money in buying the options.
  • 32. FICCI CE Restricted Stock Plans Shares are usually awarded without cost to the executive but with certain restrictions. One of the major restrictions is that the shares may be forfeited if they are not earned out over a specified period of time.
  • 33. FICCI CE Phantom Stock Plan Executives receive not shares but “units” that are similar to shares of company stock. Then at some future time they receive value equal to the appreciation of the “phantom” stock they own.
  • 34. FICCI CE Employee Stock Option Plan: A company contributes shares of its own stock or cash to be used to purchase such stock to a trust. The trust holds the stock in individual employee accounts and distributes it to employees upon their retirement or at the time of separation from service.
  • 35. FICCI CE Employee Stock Purchase Plan The employees are given the right to acquire shares of the company, normally at a price lower than the prevailing market price.
  • 36. FICCI CE Non-Financial Incentives Materialistic Incentives  Canteens  Housing Facilities  Education Facilities  Pension  Provident Fund Schemes Non-Materialistic Incentives  Recognition and praise  Good working environment  Cordial human relations  Job satisfaction
  • 38. FICCI CE “Imagine life as a game in which you are juggling some five balls in the air. You name them - work, family, health, friends and spirit - and you're keeping all of these in the air. You will soon understand that work is a rubber ball. If you drop it, it will bounce back. But the other four balls - family, health, friends and spirit - are made of glass. If you drop one of these, they will be irrevocably scuffed, marked, nicked, damaged or even shattered. They will never be the same. You must understand that and strive for balance in your life.” -Brian G. Dyson President and CEO Coca-Cola Enterprises
  • 39. FICCI CE Definition Fringe benefits are those monetary and non monetary benefits given to the employee during and postemployment period which are connected with employment but not to the employees contribution to the organization.
  • 40. FICCI CE For Example You Could receive a benefit when you • • • • Use a work car for private purposes. Are provided with a cheap loan. Are provided with free private health insurance. Are provided with cleaning services for your private residence or enter in to a salary sacrifice arrangement.
  • 41. FICCI Need & Importance of Fringe Benefits: • To retain the employees. • To motivate performance. • As a social security. • Trade Union demand. • Skill shortage. • Employee Demand. CE
  • 42. FICCI CE Principles of Fringe Benefits • • • • • • Satisfaction of Real Needs. Flexibility. Proper Communication. Educate the workers. Corporate Tools. Participation
  • 43. FICCI Fringe Benefits Categories : • • • • • • • • Car Fringe benefits. Loan Fringe Benefits. Expenses Payment Fringe Benefits. Housing Fringe Benefits. Airline Transport Fringe benefits. Living-Away-from-Home allowance fringe benefits. Car Parking Fringe Benefits. Property Fringe Benefits. CE
  • 44. FICCI CE Fringe Benefits In India : • • • • Payment for Time not Worked. Voluntary Benefits. Payment For Special Duties. Payment For Health and Security Benefits.
  • 45. FICCI CE Conclusion: • Basically, a fringe benefit is a benefit provided to an employee or an associate (For Example: Family, Spouse and children) because of his employment. • Fringe Benefits provide output in terms of employee loyalty and co-operation, employee welfare and create Organizational image.
  • 46. FICCI CE References 1.Ajai Kumar Singhal,“Human Resource Management.” 2.Gary Dessler & Biju Varkkey, “Human Resource Management.” 3. Google