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PRESENTATION OF
ORGANISATIONAL BEHAVIOUR
ON
QUALITY OF WORKLIFE AND CASE
STUDY OF QWL


Compiled by-
AKRITI SAXENA
FARHAN KHURSHEED
MBA(FT)-3RD SEM
IBM-CSJMU
7TH NOV 2012
introduction
• The concept of QWL was originated in India in mid
  1970s when the country was passing through a
  phase of intense labour unrest.
• QWL is a prescriptive concept it attempts to design
  work environment so as to maximize concern for
  human welfare it is a goal as well as process.
Definition of QWL
   Quality of work life can be defined as the environment at
    the work place provided to the people on the job.

   QWL means having good supervision, good working
    conditions, good pay and benefits and an
    interesting, challenging and rewarding job.

   QWL programs is the another dimension in which
    employers has the responsibility to provide congenial
    environment i.e excellent working conditions where
    people can perform excellent work also their health as
    well as economic health of the organization is also met.
• To attract and retain talents

 To prevent stress

 Effective integration of work and personal life

 Job satisfaction

 Increase quality and productivity

 To balance personal/family and work related demands on
    an individual employee.

COMPONENTS OF QUALITY OF WORKLIFE
                            7) Stress
                              level

     6) Opportunities                               1) Open
                                                 communication




      5) Increased
                                                          2) Reward
       employee
                                                           system
      participation




                4) Career               3) Job security
                 growth
1) Flexibility
                  on Job




      5)                            2) Job
Participative                     Enrichment
     mgt




         4)                      3) Secured
     Grievance                       Job
     Handling
Quality of Working Life is not a concept, that deals with
 one area but it has been observed as incorporating a
 hierarchy of concepts that not only include work-
 based factors such as job satisfaction, satisfaction
 with pay and relationships with work colleagues, but
 also factors that broadly focuses on life satisfaction
 and general feelings of well-being. To retain a good
 talent in the organization it is important for the
 organization that he should have low stress level and
 high quality of work life.
Sean Neale is facing a dilemma. And he’s not alone. like many
managers, Sean is struggling to find creative ways to keep his
employees motivated.
Sean is CEO of robotics’ manufacturing firm located in
Midwestern United States. The company prospered in the 1990s-
sales revenue nearly tripled and the company’s workforce
doubled. The price of the company’s stock rose from under $8 a
share to more than $60 .And his employees prospered because the
firm had a pay – for-performance compensation system.
specifically, every year,20% of the company’s profits were set aside
in a bonus pool and used to reward employees. Profit sharing
provided the typical employees with an extra $7,800 in 1998 and
$9,400 in 1999.then it dropped to just$2,750 in 2000.the company
lost money in 2001 and 2002, so there were no profits to share.
meanwhile, Sean’s executive team was not spared from watching
their profit-sharing bonuses disappear. The average executive
Like the company’s operating employees, in 2001and 2002,executive
got nothing over their basic salaries.
Sean’s situation seems to be common among many firms. While
employees in2002 and 2003 were often glad to just have a job, the
incentives they enjoyed in the 1990s were eroding. For instance,
Ford Motor company suspended contribution to salaried employees
401(k) retirement plans and merit raises for about 2200 senior
executive; media company tribune co in Chicago froze wages and
cut 140 senior managers’ pay by 5 % and Hewett –Packard
eliminated profits sharing in 2001. A 2002 survey of 391 companies
found that 48% planned to lower performance-based rewards for
both managers and workers in the next 12 months.
1.What implication can you draw from this case
  regarding pay-for –performance?

2.If you were Sean Neale, what can you offer employees
  as an alternative to compensation that will not place
  an undue hardship on your organization’s bottom line?
  Be specific.
Presentation of organisational behaviour

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Presentation of organisational behaviour

  • 1. PRESENTATION OF ORGANISATIONAL BEHAVIOUR ON QUALITY OF WORKLIFE AND CASE STUDY OF QWL Compiled by- AKRITI SAXENA FARHAN KHURSHEED MBA(FT)-3RD SEM IBM-CSJMU 7TH NOV 2012
  • 2. introduction • The concept of QWL was originated in India in mid 1970s when the country was passing through a phase of intense labour unrest. • QWL is a prescriptive concept it attempts to design work environment so as to maximize concern for human welfare it is a goal as well as process.
  • 3. Definition of QWL  Quality of work life can be defined as the environment at the work place provided to the people on the job.  QWL means having good supervision, good working conditions, good pay and benefits and an interesting, challenging and rewarding job.  QWL programs is the another dimension in which employers has the responsibility to provide congenial environment i.e excellent working conditions where people can perform excellent work also their health as well as economic health of the organization is also met.
  • 4. • To attract and retain talents  To prevent stress  Effective integration of work and personal life  Job satisfaction  Increase quality and productivity  To balance personal/family and work related demands on an individual employee. 
  • 5. COMPONENTS OF QUALITY OF WORKLIFE 7) Stress level 6) Opportunities 1) Open communication 5) Increased 2) Reward employee system participation 4) Career 3) Job security growth
  • 6. 1) Flexibility on Job 5) 2) Job Participative Enrichment mgt 4) 3) Secured Grievance Job Handling
  • 7. Quality of Working Life is not a concept, that deals with one area but it has been observed as incorporating a hierarchy of concepts that not only include work- based factors such as job satisfaction, satisfaction with pay and relationships with work colleagues, but also factors that broadly focuses on life satisfaction and general feelings of well-being. To retain a good talent in the organization it is important for the organization that he should have low stress level and high quality of work life.
  • 8. Sean Neale is facing a dilemma. And he’s not alone. like many managers, Sean is struggling to find creative ways to keep his employees motivated. Sean is CEO of robotics’ manufacturing firm located in Midwestern United States. The company prospered in the 1990s- sales revenue nearly tripled and the company’s workforce doubled. The price of the company’s stock rose from under $8 a share to more than $60 .And his employees prospered because the firm had a pay – for-performance compensation system. specifically, every year,20% of the company’s profits were set aside in a bonus pool and used to reward employees. Profit sharing provided the typical employees with an extra $7,800 in 1998 and $9,400 in 1999.then it dropped to just$2,750 in 2000.the company lost money in 2001 and 2002, so there were no profits to share. meanwhile, Sean’s executive team was not spared from watching their profit-sharing bonuses disappear. The average executive
  • 9. Like the company’s operating employees, in 2001and 2002,executive got nothing over their basic salaries. Sean’s situation seems to be common among many firms. While employees in2002 and 2003 were often glad to just have a job, the incentives they enjoyed in the 1990s were eroding. For instance, Ford Motor company suspended contribution to salaried employees 401(k) retirement plans and merit raises for about 2200 senior executive; media company tribune co in Chicago froze wages and cut 140 senior managers’ pay by 5 % and Hewett –Packard eliminated profits sharing in 2001. A 2002 survey of 391 companies found that 48% planned to lower performance-based rewards for both managers and workers in the next 12 months.
  • 10. 1.What implication can you draw from this case regarding pay-for –performance? 2.If you were Sean Neale, what can you offer employees as an alternative to compensation that will not place an undue hardship on your organization’s bottom line? Be specific.

Notas del editor

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