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BUILDING SOFTWARE THAT

MATTERS
(if any)
FRANCESCO DEGRASSI
@EdMcBane

Enthusiastic yet pragmatic Lean Software Developer.
Uppish and cynical nihilist from time to time.
IT WAS THE YEAR 2005
I was lucky enough to join a GREAT team
ENTHUSIASTIC
COMPETENT
DEDICATED
PEOPLE
OUR CLIENTS WEREN'T EASY
Large companies
Heavy on process
Many teams and departments, often in conflict
A DIFFICULT ENVIRONMENT
WE DID OUR BEST

we did build great software
BUT THE CLIENT DID NOT APPRECIATE IT
It was late
It was irrelevant
IT WAS AUTOMATING
A USELESS PROCESS
WE DIDN'T APPRECIATE IT EITHER
We felt we did not HELP the client
WE DECIDED TO CHANGE
WE DECIDED
to pursue GOALS rather than build software
to work WITH the client, not FOR the client
to challenge the assumptions and find new ways
TO CONTINUOUSLY DELIVER
TO DROP THE BACKLOG
AT FIRST...
BUT ONCE WE SHOWED THE POSSIBILITIES...
Ma è uno spettacolo!
Luca
Whoa! Can you teach THEM how to do that?
Mauro
You are the best thing since sliced bread!
Nobody (yet)
THIS TIME IT WORKED!
BUT HOW?
NO GUIDELINES

This is what worked for us
FINDING TRUE
STAKEHOLDERS
BUILDING TRUST
BY BEING TRANSPARENT
How can people trust the harvest,
unless they see it sown?
Mary Renault
BY BEING ABLE
TO DELIVER
FOSTERING RESPECT
USING A SHARED LANGUAGE
Software developers talking business
and helping businesspeople express precisely
LOOKING FOR SYNTHESIS,
NOT COMPROMISES
AVOID TOTAL WAR
THE CLIENT WILL FIND THE WAY
if he believes in the need to
DON'T FORGET
TO CELEBRATE
CREDITING THOSE
WHO BELIEVED
Word of mouth is the best form of advertising
THIS IS G R E A T
BETTER SOFTWARE ?
For us, it means software that actually MATTERS!
THANKS!
RECOMMENDED READING
Discussing the undiscussable - William R. Noonan
Cynefin framework - Dave Snowden
Non è affatto semplice - Alberto Brandolini
Agile Software Development - Alistair Cockburn
Continuous Delivery - Jezz Humble
Lean Software Development - Mary & Tom Poppendieck
CREDITS
Microsoft org chart cartoon edited from original by Manu Cornet
http://www.bonkersworld.net/
"Banana flasher" by José María Andrés Martín is licensed under a Creative
Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Jenga tower by usedcarspecialist on Flickr
Cynefin framework diagram by Dave Snowden

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Building software that matters (BetterSoftware 2013)