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Getting Engaged:
                                Harrison Leifer DiMarco
                             Digital & Social Media Marketing
                                Branding




                                     Harrison Leifer DiMarco
                                     100 Merrick Road, Suite 516E
                                     Rockville Centre, NY 11570
                                     (516) 536-2020 | www.hldnow.com

Thursday, October 13, 2011                                             1
now.

                                   Introductions....
              Frank Dinolfo
             Director of Digital
                 Marketing                             Robert O’Regan
                                                        Media Director




Thursday, October 13, 2011                                               2
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                                              Schedule
                             Week 1
                             Intro to Digital Marketing
                             Week 2
                             Social Media, including Facebook, LinkedIn, Twitter, and YouTube.
                             Week 3
                             Mobile Marketing, including text, SMS, banners, and QR codes.
                             Week 4
                             Mobile Apps, Video, Location-Based Marketing, including Foursquare,
                             Scavenger and others.
                             Week 5
                             Group Buying/Deal-of-Day, including Living Social, Groupon, Newsday and
                             Facebook Deals.

                             Week 6
                             Website functionality, blogs, and content management.
                             Week 7
                             Search Marketing - Pay Per Click / Search Engine Optimization
Thursday, October 13, 2011                                                                             3
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                             What Is This Session About?

                  What is           Current
                Engagement          Trends    Tactics   Key Points




Thursday, October 13, 2011                                           4
now.

                             What Is This Session About?

                  What is           Current
                Engagement          Trends    Tactics               Key Points




                                                            Questions are
                                                        welcome throughout,
                                                         but we have time at
                                                           the end as well




Thursday, October 13, 2011                                                       4
now.

                                      Engagement
                             •   Engagement is getting your audience
                                 to interact with your branding and
                                 marketing messages.
                             •   One of the most direct ways to
                                 engage customers is through their
                                 mobile devices.




Thursday, October 13, 2011                                             5
now.

                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
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                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
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                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
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                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
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                             Information Overload




Thursday, October 13, 2011                          7
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                             Information Overload
                             •   1Billion Web sites
                             •   Over 100k iPhone/Android apps
                             •   11k Radio Stations
                             •   6,000 Magazines
                             •   300+ TV Stations




Thursday, October 13, 2011                                       7
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                        Shift in Advertising Spending




Thursday, October 13, 2011                              8
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                        Shift in Advertising Spending
                             •   Print is down 15% to 20%
                             •   TV and Radio is down 10%
                             •   Online and Mobile is up roughly 15%




Thursday, October 13, 2011                                             8
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                        Shift in Advertising Spending




Thursday, October 13, 2011                              8
now.

                             What is a “Smart” Phone?




Thursday, October 13, 2011                              9
now.

                             What is a “Smart” Phone?




Thursday, October 13, 2011                              9
now.

                             Current Trends




Thursday, October 13, 2011                    10
now.

                             Current Trends




Thursday, October 13, 2011                    10
now.

                             What is Mobile Advertising?
                              •   Placing a message promotion or
                                  sponsorship in different properties
                                  that make the mobile web.




Thursday, October 13, 2011                                              11
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                                      Social Media



                             •   http://youtu.be/QzZyUaQvpdc




Thursday, October 13, 2011                                     12
now.




Thursday, October 13, 2011   13
now.




Thursday, October 13, 2011   14
now.




Thursday, October 13, 2011   14
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Thursday, October 13, 2011   15
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                                          QR Code
                             •   Been around since1994
                             •   Highly prevalent in Asia
                             •   Just starting to take off in the U.S.
                             •   Provides immediate access to relevant
                                 content
                             •   Opt-in tool to engage customers




Thursday, October 13, 2011                                               16
now.

                                   Text Messaging
                             •   53% of mobile users
                                 communicate via SMS everyday
                             •   Since 2008 mobile users have
                                 communicated more through text
                                 than phone calls
                             •   They have nearly a 100% open
                                 rate.




Thursday, October 13, 2011                                        17
now.

                             Text Message Executions




Thursday, October 13, 2011                             18
now.

           What are the Top 3 Search Engines?




Thursday, October 13, 2011                      19
now.

           What are the Top 3 Search Engines?

                             1.




Thursday, October 13, 2011                      19
now.

           What are the Top 3 Search Engines?

                             1.


                             3.

Thursday, October 13, 2011                      19
now.

           What are the Top 3 Search Engines?

                             1.
                             2.
                             3.

Thursday, October 13, 2011                      19
now.

                                     Why YouTube?
                             •   YouTube is the #1 video service Web site.
                             •   The #4 overall site after google, facebook
                                 and Yahoo!
                             •   Content is now your most powerful
                                 marketing tool.




Thursday, October 13, 2011                                                    20
now.

                             Custom Youtube Pages
                 •      http://www.youtube.com/user/BPplc
                 •      http://www.youtube.com/user/Ameriprise
                 •      http://www.youtube.com/user/statefarm




Thursday, October 13, 2011                                       21
now.

                             GeoSocial Apps




Thursday, October 13, 2011                    22
now.

                             GeoSocial - Specials




Thursday, October 13, 2011                          23
now.

                             GeoSocial - Specials




Thursday, October 13, 2011                          23
now.

                             GeoSocial - Specials




Thursday, October 13, 2011                          23
now.

                             Geo-Location - Badges




Thursday, October 13, 2011                           24
now.

                             Geo-Location - Badges




Thursday, October 13, 2011                           24
now.

                                       Geo-Fencing
                             •   Building a virtual “fence” around a
                                 property.
                             •   Users receive mobile communication
                                 if inside a “fenced” area.
                             •   This helps drive foot traffic.




Thursday, October 13, 2011                                             25
now.

                                        Mobile Apps
                             •   On Average each “smart” phone has
                                 27 apps installed.
                             •   It’s not kids - Target audience is 35-45
                                 years of age.
                             •   Apps Per Platform:
                                  •   iOS - 350,000+
                                  •   Android - 100,000+
                                  •   Blackberry - 100,000+




Thursday, October 13, 2011                                                  26
now.

                                        Mobile Apps
                             •   Most popular categories are:
                                  •   social networking
                                  •   music and entertainment
                                  •   mail/messaging
                                  •   Education/employment
                                  •   Weather
                                  •   Sports
                                  •   Maps
                                  •   news/current events, and travel




Thursday, October 13, 2011                                              27
now.

                                        Key Points
                             •   One way marketing is no longer
                                 effective by itself.
                             •   Engagement tactics do not replace
                                 traditional marketing.
                             •   They enhance them it.
                             •   These tactics work within your current
                                 marketing budget.
                             •   If you aren’t thinking about these
                                 tactics, your competitors are.


Thursday, October 13, 2011                                                28
now.

                                   Get in Touch
            Frank Dinolfo
      Dir. of Digital Marketing
                                                    Robert O’Regan
            Twitter: @dinofrank                      Media Director
         Email: frank@hldnow.com
                                                    Twitter: @rob_oregan
                                                  Email: roregan@hldnow.com




Thursday, October 13, 2011                                                    29

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Digital & Social Media Marketing

  • 1. Getting Engaged: Harrison Leifer DiMarco Digital & Social Media Marketing Branding Harrison Leifer DiMarco 100 Merrick Road, Suite 516E Rockville Centre, NY 11570 (516) 536-2020 | www.hldnow.com Thursday, October 13, 2011 1
  • 2. now. Introductions.... Frank Dinolfo Director of Digital Marketing Robert O’Regan Media Director Thursday, October 13, 2011 2
  • 3. now. Schedule Week 1 Intro to Digital Marketing Week 2 Social Media, including Facebook, LinkedIn, Twitter, and YouTube. Week 3 Mobile Marketing, including text, SMS, banners, and QR codes. Week 4 Mobile Apps, Video, Location-Based Marketing, including Foursquare, Scavenger and others. Week 5 Group Buying/Deal-of-Day, including Living Social, Groupon, Newsday and Facebook Deals. Week 6 Website functionality, blogs, and content management. Week 7 Search Marketing - Pay Per Click / Search Engine Optimization Thursday, October 13, 2011 3
  • 4. now. What Is This Session About? What is Current Engagement Trends Tactics Key Points Thursday, October 13, 2011 4
  • 5. now. What Is This Session About? What is Current Engagement Trends Tactics Key Points Questions are welcome throughout, but we have time at the end as well Thursday, October 13, 2011 4
  • 6. now. Engagement • Engagement is getting your audience to interact with your branding and marketing messages. • One of the most direct ways to engage customers is through their mobile devices. Thursday, October 13, 2011 5
  • 7. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 8. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 9. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 10. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 11. now. Information Overload Thursday, October 13, 2011 7
  • 12. now. Information Overload • 1Billion Web sites • Over 100k iPhone/Android apps • 11k Radio Stations • 6,000 Magazines • 300+ TV Stations Thursday, October 13, 2011 7
  • 13. now. Shift in Advertising Spending Thursday, October 13, 2011 8
  • 14. now. Shift in Advertising Spending • Print is down 15% to 20% • TV and Radio is down 10% • Online and Mobile is up roughly 15% Thursday, October 13, 2011 8
  • 15. now. Shift in Advertising Spending Thursday, October 13, 2011 8
  • 16. now. What is a “Smart” Phone? Thursday, October 13, 2011 9
  • 17. now. What is a “Smart” Phone? Thursday, October 13, 2011 9
  • 18. now. Current Trends Thursday, October 13, 2011 10
  • 19. now. Current Trends Thursday, October 13, 2011 10
  • 20. now. What is Mobile Advertising? • Placing a message promotion or sponsorship in different properties that make the mobile web. Thursday, October 13, 2011 11
  • 21. now. Social Media • http://youtu.be/QzZyUaQvpdc Thursday, October 13, 2011 12
  • 26. now. QR Code • Been around since1994 • Highly prevalent in Asia • Just starting to take off in the U.S. • Provides immediate access to relevant content • Opt-in tool to engage customers Thursday, October 13, 2011 16
  • 27. now. Text Messaging • 53% of mobile users communicate via SMS everyday • Since 2008 mobile users have communicated more through text than phone calls • They have nearly a 100% open rate. Thursday, October 13, 2011 17
  • 28. now. Text Message Executions Thursday, October 13, 2011 18
  • 29. now. What are the Top 3 Search Engines? Thursday, October 13, 2011 19
  • 30. now. What are the Top 3 Search Engines? 1. Thursday, October 13, 2011 19
  • 31. now. What are the Top 3 Search Engines? 1. 3. Thursday, October 13, 2011 19
  • 32. now. What are the Top 3 Search Engines? 1. 2. 3. Thursday, October 13, 2011 19
  • 33. now. Why YouTube? • YouTube is the #1 video service Web site. • The #4 overall site after google, facebook and Yahoo! • Content is now your most powerful marketing tool. Thursday, October 13, 2011 20
  • 34. now. Custom Youtube Pages • http://www.youtube.com/user/BPplc • http://www.youtube.com/user/Ameriprise • http://www.youtube.com/user/statefarm Thursday, October 13, 2011 21
  • 35. now. GeoSocial Apps Thursday, October 13, 2011 22
  • 36. now. GeoSocial - Specials Thursday, October 13, 2011 23
  • 37. now. GeoSocial - Specials Thursday, October 13, 2011 23
  • 38. now. GeoSocial - Specials Thursday, October 13, 2011 23
  • 39. now. Geo-Location - Badges Thursday, October 13, 2011 24
  • 40. now. Geo-Location - Badges Thursday, October 13, 2011 24
  • 41. now. Geo-Fencing • Building a virtual “fence” around a property. • Users receive mobile communication if inside a “fenced” area. • This helps drive foot traffic. Thursday, October 13, 2011 25
  • 42. now. Mobile Apps • On Average each “smart” phone has 27 apps installed. • It’s not kids - Target audience is 35-45 years of age. • Apps Per Platform: • iOS - 350,000+ • Android - 100,000+ • Blackberry - 100,000+ Thursday, October 13, 2011 26
  • 43. now. Mobile Apps • Most popular categories are: • social networking • music and entertainment • mail/messaging • Education/employment • Weather • Sports • Maps • news/current events, and travel Thursday, October 13, 2011 27
  • 44. now. Key Points • One way marketing is no longer effective by itself. • Engagement tactics do not replace traditional marketing. • They enhance them it. • These tactics work within your current marketing budget. • If you aren’t thinking about these tactics, your competitors are. Thursday, October 13, 2011 28
  • 45. now. Get in Touch Frank Dinolfo Dir. of Digital Marketing Robert O’Regan Twitter: @dinofrank Media Director Email: frank@hldnow.com Twitter: @rob_oregan Email: roregan@hldnow.com Thursday, October 13, 2011 29