It’s a great story: your business desperately needs email and collaboration to be successful, but let’s face it: Exchange and SharePoint are far from easy to implement or run. To the rescue come Microsoft’s Office365 offering, allowing you to buy that critical email and collaboration functionality as a utility, just like you do electricity or water, and you don’t have to have an IT geek to pull it off! But as easy as Office365 makes this, it’s still not a piece of cake to pull it off and fall in love with what you have. Because it’s such a simple and compelling story, there’s a tendency to gloss over, ignore, or fail to allow for some minor issues and limitations that can unfortunately add up to irritation, frustration, or even worse, a loss of productivity and profit. This session is less about the numerous benefits and features of the new Office365 offerings from Microsoft Online Services and more about how you need to be able to identify the small things that can trip you up and be prepared to address them proactively. It will show you how to consider some of the unexpected solutions you need to have in place to implement a cloud-based solution for business communication and collaboration and how to make sure that the possible opportunities present in Office365 can be realized by your organization without pain, frustration, or failure.